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7269 results

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  1. Scan in Rotterdam availability is limited

    22-07-2021 -

    The availability of the process Scan in Rotterdam is limited from Thursday 22-07-2021 13:24. The scan on the container terminal RWG is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5,...

  2. Scan in Rotterdam is available (again)

    22-07-2021 -

    The process Scan in Rotterdam is available (again) from Thursday 22-07-2021 13:09. The process is available again. The Relocatable scan (RELO) located at Reeweg 31, Rotterdam is available again. You can no longer use the...

  3. NHD: Not available by phone

    22-07-2021 -
    Service message
     - 

    At the moment, the National Helpdesk Customs cannot be reached by telephone due to a technical malfunction.Do you have an urgent question? Then our advice is to email this to: nhd.apeldoorn@douane.nl. We are working on...

  4. Transport (NCTS) is available (again)

    22-07-2021 -

    The process Transport (NCTS) is available (again) from Thursday 22-07-2021 08:59. The process is available again. The emergency procedure is not or no longer applicable

  5. Transport (NCTS) is unavailable

    22-07-2021 -

    The process Transport (NCTS) is unavailable from Thursday 22-07-2021 07:38. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  6. Scan in Rotterdam availability is limited

    21-07-2021 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 21-07-2021 11:25. The Relocatable scan (RELO) located at Reeweg 31, Rotterdam is temporarily unavailable. The replacement scan is the HICO scan located at...

  7. Scan in Rotterdam availability is limited

    21-07-2021 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 21-07-2021 11:25. The Relocatable scan (RELO) located at Reeweg 31 Rotterdam  AND container terminal RWG are temporarily unavailable. The replacement scan is the...

  8. Scheduled maintenance EU Customs Trader Portal, Request Binding Tariff Information (BTI), Request Authorized Economic Operator (AEO), Information document (INF), Registered Exporter (REX)

    21-07-2021 -

    Required maintenance on Government systems will be performed from Saturday 24-07-2021 07:30 until (expected end-time) Wednesday 21-07-2021 10:46. As a result the following Dutch Custom mainprocess(es) are unavailable: EU Customs Trader Portal Request Binding Tariff...

  9. Customs E-Commerce (Deco) is available (again)

    21-07-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 21-07-2021 10:16. Maintenance has been completed. The emergency procedure is not or no longer applicable

  10. Customs E-Commerce (Deco) is unavailable

    21-07-2021 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 21-07-2021 10:00. Due to emergency maintenance, DECO is not available from 10pm to "expected end time" at 10.30pm. You are allowed to use the fall-back procedure....

  11. Request Binding Tariff Information (BTI) is available (again)

    21-07-2021 -

    The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 21-07-2021 08:00. The process is available again.

  12. Scheduled maintenance Customs E-Commerce (Deco)

    19-07-2021 -

    Required maintenance on Government systems will be performed from Wednesday 21-07-2021 10:00 until (expected end-time) Wednesday 21-07-2021 10:30. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Due to emergency maintenance,...

  13. Scheduled maintenance Transport (NCTS)

    19-07-2021 -

    Required maintenance on Government systems will be performed from Saturday 31-07-2021 10:00 until (expected end-time) Saturday 31-07-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

  14. NHD: Adjusted opening hours from the 19th of July till the 6th of August

    15-07-2021 -
    Service message
     - 

    Due to circumstances, the National Helpdesk Customs has adjusted opening hours for the period from Monday the 19th of July till Friday the 6th of August. We can be reached during this period from 8am...

  15. Request Binding Tariff Information (BTI) availability is limited

    15-07-2021 -

    The availability of the process Request Binding Tariff Information (BTI) is limited from Thursday 15-07-2021 08:41.

  16. EU Trader Portal is available (again)

    14-07-2021 -

    The process EU Trader Portal is available (again) from Wednesday 14-07-2021 23:00. The process is available again.

  17. Customs Decision Management System (CDMS) is available (again)

    14-07-2021 -

    The process Customs Decision Management System (CDMS) is available (again) from Wednesday 14-07-2021 23:00. The process is available again.

  18. Registered Exporter (REX) is available (again)

    14-07-2021 -

    The process Registered Exporter (REX) is available (again) from Wednesday 14-07-2021 20:00. The process is available again.

  19. Request Binding Tariff Information (BTI) is available (again)

    14-07-2021 -

    The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 14-07-2021 20:00. The process is available again.

  20. Request Authorized Economic Operator (AEO) is available (again)

    14-07-2021 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 14-07-2021 20:00. The process is available again.

  21. Information document (INF) is available (again)

    14-07-2021 -

    The process Information document (INF) is available (again) from Wednesday 14-07-2021 20:00. The process is available again.

  22. EU Customs Trader Portal is available (again)

    14-07-2021 -

    The process EU Customs Trader Portal is available (again) from Wednesday 14-07-2021 20:00. The process is available again.

  23. Download Tariff information is available (again)

    14-07-2021 -

    The process Download Tariff information is available (again) from Wednesday 14-07-2021 21:37. Maintenance has been completed. The emergency procedure is not or no longer applicable

  24. Consulting Tariff information is available (again)

    14-07-2021 -

    The process Consulting Tariff information is available (again) from Wednesday 14-07-2021 21:37. Maintenance has been completed. The emergency procedure is not or no longer applicable

  25. Customs E-Commerce (Deco) is available (again)

    14-07-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 14-07-2021 21:36. Maintenance has been completed. The emergency procedure is not or no longer applicable