Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

8119 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2), Exit from the EU (Single Window), Ship stores

    20-03-2022 -

    Required maintenance on Government systems will be performed from Sunday 20-03-2022 22:00 until (expected end-time) Monday 21-03-2022 00:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (Single...

  2. Scheduled maintenance Mijn Douane

    20-03-2022 -

    Required maintenance on Government systems will be performed from Sunday 20-03-2022 22:00 until (expected end-time) Monday 21-03-2022 00:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Emergency infrastructure maintenance Dutch Customs...

  3. Requesting Guarantee information is available (again)

    20-03-2022 -

    The process Requesting Guarantee information is available (again) from Sunday 20-03-2022 14:33. The process is available again. The emergency procedure is not or no longer applicable

  4. Consulting Tariff information is available (again)

    20-03-2022 -

    The process Consulting Tariff information is available (again) from Sunday 20-03-2022 14:33. The process is available again. The emergency procedure is not or no longer applicable

  5. Customs E-Commerce (Deco) is available (again)

    20-03-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Sunday 20-03-2022 14:33. The process is available again. The emergency procedure is not or no longer applicable

  6. Trade and Transport Gateway (HTG) is available (again)

    20-03-2022 -

    The process Trade and Transport Gateway (HTG) is available (again) from Sunday 20-03-2022 14:33. The process is available again. The emergency procedure is not or no longer applicable

  7. Requesting VAT Party information is available (again)

    20-03-2022 -

    The process Requesting VAT Party information is available (again) from Sunday 20-03-2022 14:33. The process is available again. The emergency procedure is not or no longer applicable

  8. Transport of excisable goods (EMCS) is available (again)

    20-03-2022 -

    The process Transport of excisable goods (EMCS) is available (again) from Sunday 20-03-2022 14:33. The process is available again. The emergency procedure is not or no longer applicable

  9. Ship stores is available (again)

    20-03-2022 -

    The process Ship stores is available (again) from Sunday 20-03-2022 14:33. The process is available again. The emergency procedure is not or no longer applicable

  10. Venue (Couriers and E-Commerce) is available (again)

    20-03-2022 -

    The process Venue (Couriers and E-Commerce) is available (again) from Sunday 20-03-2022 14:33. The process is available again. The emergency procedure is not or no longer applicable

  11. Import to EU, Export from EU and Storage (AGS) is available (again)

    20-03-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 20-03-2022 14:33. The process is available again. The emergency procedure is not or no longer applicable

  12. Exit from the EU (Single Window) is available (again)

    20-03-2022 -

    The process Exit from the EU (Single Window) is available (again) from Sunday 20-03-2022 14:33. The process is available again. The emergency procedure is not or no longer applicable

  13. Transport (NCTS) is available (again)

    20-03-2022 -

    The process Transport (NCTS) is available (again) from Sunday 20-03-2022 14:33. The process is available again. The emergency procedure is not or no longer applicable

  14. Entry of goods to the EU (Single Window) is available (again)

    20-03-2022 -

    The process Entry of goods to the EU (Single Window) is available (again) from Sunday 20-03-2022 14:33. The process is available again. The emergency procedure is not or no longer applicable

  15. Entry of goods to the EU (ICS2) is available (again)

    20-03-2022 -

    The process Entry of goods to the EU (ICS2) is available (again) from Sunday 20-03-2022 14:33. The process is available again. The emergency procedure is not or no longer applicable

  16. Mijn Douane is available (again)

    20-03-2022 -

    The process Mijn Douane is available (again) from Sunday 20-03-2022 14:33. The process is available again. The emergency procedure is not or no longer applicable

  17. Trade and Transport Gateway (HTG) is unavailable

    20-03-2022 -

    The process Trade and Transport Gateway (HTG) is unavailable from Sunday 20-03-2022 13:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back...

  18. Requesting VAT Party information is unavailable

    20-03-2022 -

    The process Requesting VAT Party information is unavailable from Sunday 20-03-2022 13:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure....

  19. Requesting Guarantee information is unavailable

    20-03-2022 -

    The process Requesting Guarantee information is unavailable from Sunday 20-03-2022 13:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However:...

  20. Consulting Tariff information is unavailable

    20-03-2022 -

    The process Consulting Tariff information is unavailable from Sunday 20-03-2022 13:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However:...

  21. Customs E-Commerce (Deco) is unavailable

    20-03-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Sunday 20-03-2022 13:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However:...

  22. Ship stores is unavailable

    20-03-2022 -

    The process Ship stores is unavailable from Sunday 20-03-2022 13:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  23. Venue (Couriers and E-Commerce) is unavailable

    20-03-2022 -

    The process Venue (Couriers and E-Commerce) is unavailable from Sunday 20-03-2022 13:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure....

  24. Transport of excisable goods (EMCS) is unavailable

    20-03-2022 -

    The process Transport of excisable goods (EMCS) is unavailable from Sunday 20-03-2022 13:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back...

  25. Entry of goods to the EU (ICS2) is unavailable

    20-03-2022 -

    The process Entry of goods to the EU (ICS2) is unavailable from Sunday 20-03-2022 13:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use...