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  1. Scheduled maintenance Information document (INF)

    01-02-2021 -

    Required maintenance on Government systems will be performed from Monday 01-02-2021 08:00 until (expected end-time) Monday 01-02-2021 07:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Information document (INF) The process is available...

  2. EU Trader Portal is available (again)

    01-02-2021 -

    The process EU Trader Portal is available (again) from Monday 01-02-2021 07:00. The process is available again.

  3. Information document (INF) is unavailable

    30-01-2021 -

    The process Information document (INF) is unavailable from Saturday 30-01-2021 08:00. Infrastructure Maintenance Start Date/Time unavailability: 30/01/2021 08:00 CET End Date/Time unavailability: 01/02/2021 07:00 CET We apologize for any inconvenience this may cause you. Please...

  4. EU Trader Portal is unavailable

    30-01-2021 -

    The process EU Trader Portal is unavailable from Saturday 30-01-2021 08:00. Infrastructure Maintenance Start Date/Time unavailability: 30/01/2021 08:00 CET End Date/Time unavailability: 01/02/2021 07:00 CET We apologize for any inconvenience this may cause you. Please...

  5. Registered Exporter (REX) is unavailable

    30-01-2021 -

    The process Registered Exporter (REX) is unavailable from Saturday 30-01-2021 08:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Infrastructure Maintenance Start Date/Time unavailability: 30/01/2021 08:00 CET End...

  6. Request Authorized Economic Operator (AEO) is unavailable

    30-01-2021 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 30-01-2021 08:00. Infrastructure Maintenance Start Date/Time unavailability: 30/01/2021 08:00 CET End Date/Time unavailability: 01/02/2021 07:00 CET We apologize for any inconvenience this may cause...

  7. EU Customs Trader Portal is unavailable

    30-01-2021 -

    The process EU Customs Trader Portal is unavailable from Saturday 30-01-2021 08:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Infrastructure Maintenance Start Date/Time unavailability: 30/01/2021 08:00 CET...

  8. Request Binding Tariff Information (BTI) is unavailable

    30-01-2021 -

    The process Request Binding Tariff Information (BTI) is unavailable from Saturday 30-01-2021 08:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Infrastructure Maintenance Start Date/Time unavailability: 30/01/2021 08:00...

  9. Customs Decision Management System (CDMS) is unavailable

    30-01-2021 -

    The process Customs Decision Management System (CDMS) is unavailable from Saturday 30-01-2021 08:00. Infrastructure Maintenance Start Date/Time unavailability: 30/01/2021 08:00 CET End Date/Time unavailability: 01/02/2021 07:00 CET We apologize for any inconvenience this may cause...

  10. NCTS: Office of Transit

    28-01-2021 -
    Service message
     - 

    In the previous period (from 1-1-2021) it was noticed that the Office of Transport for T documents ending in the UK, Northern Ireland and Ireland was omitted on a number of occasions. As of Monday...

  11. Scheduled maintenance Ship stores

    28-01-2021 -

    Required maintenance on Government systems will be performed from Saturday 13-02-2021 08:00 until (expected end-time) Saturday 13-02-2021 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Ship stores Scheduled maintenance: You can deliver...

  12. Scheduled maintenance Transport of excisable goods (EMCS)

    28-01-2021 -

    Required maintenance on Government systems will be performed from Saturday 13-02-2021 08:00 until (expected end-time) Saturday 13-02-2021 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) Scheduled maintenance:...

  13. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    28-01-2021 -

    Required maintenance on Government systems will be performed from Saturday 13-02-2021 08:00 until (expected end-time) Saturday 13-02-2021 17:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  14. Scheduled maintenance Entry of goods to the EU (Single Window), Exit from the EU (Single Window)

    28-01-2021 -

    Required maintenance on Government systems will be performed from Saturday 13-02-2021 08:00 until (expected end-time) Saturday 13-02-2021 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (Single...

  15. Scheduled maintenance EU Trader Portal

    28-01-2021 -

    Required maintenance on Government systems will be performed from Saturday 30-01-2021 08:00 until (expected end-time) Thursday 28-01-2021 13:26. As a result the following Dutch Custom mainprocess(es) are unavailable: EU Trader Portal Infrastructure Maintenance Start Date/Time...

  16. Scheduled maintenance EU Trader Portal

    28-01-2021 -

    Required maintenance on Government systems will be performed from Saturday 30-01-2021 08:00 until (expected end-time) Thursday 28-01-2021 12:04. As a result the following Dutch Custom mainprocess(es) are unavailable: EU Trader Portal The process is available...

  17. Issue T-documents from France

    27-01-2021 -
    Service message
     - 

    At the moment we are still experiencing problems with T-documents from France. We are investigating this. If you do not receive a message back on an arrival report (IE007) of a FR T-document, you may...

  18. (CANCELED) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    27-01-2021 -

    Scheduled maintenance for AGS has been canceled. Previous message: ----------------------- Required maintenance on Government systems will be performed from Thursday 04-02-2021 12:00 until (expected end-time) Thursday 04-02-2021 13:00. As a result the following Dutch Custom...

  19. Maintenance European portals Customs 1 February.

    27-01-2021 -
    Service message
     - 

    Monday 1 February 2021 there will be maintenance on the European portals of Customs. During this maintenance it is not possible to log in for the processes CDMS, AEO, BTI, INF and REX. The start...

  20. Scheduled maintenance Transport (NCTS)

    26-01-2021 -

    Required maintenance on Government systems will be performed from Sunday 07-02-2021 08:00 until (expected end-time) Sunday 07-02-2021 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

  21. Scheduled maintenance Transport (NCTS)

    26-01-2021 -

    Required maintenance on Government systems will be performed from Sunday 07-02-2021 08:00 until (expected end-time) Sunday 07-02-2021 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

  22. Import to EU, Export from EU and Storage (AGS) availability is limited

    25-01-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Monday 25-01-2021 08:58. UPDATE, 27.01 09:30 AM At the moment there are still problems with AGS declarations where...

  23. Import to EU, Export from EU and Storage (AGS) availability is limited

    22-01-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Monday 18-01-2021 08:00. UPDATE, 22.01 10:00 AM At the moment there are still problems with AGS declarations where...

  24. Import to EU, Export from EU and Storage (AGS) availability is limited

    21-01-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 21-01-2021 12:22. The situation below still applies: At the moment there are still problems with AGS declarations...

  25. Import to EU, Export from EU and Storage (AGS) availability is limited

    21-01-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 21-01-2021 12:00. This concerns maintenance of the Import and Storage processes. Only “Output” messages will be processed...