Go directly to filters
Go directly to content
Go directly to footer
6265 results
Ship stores availability is limited
The availability of the process Ship stores is limited from Sunday 05-07-2020 11:00. There is currently a technical disruption in several customs processes. A solution is being worked on.
Transport (NCTS) availability is limited
The availability of the process Transport (NCTS) is limited from Sunday 05-07-2020 11:00. There is currently a technical disruption in several customs processes. A solution is being worked on.
Entry of goods to the EU (Single Window) availability is limited
The availability of the process Entry of goods to the EU (Single Window) is limited from Sunday 05-07-2020 11:00. There is currently a technical disruption in several customs processes. A solution is being worked on.
Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Sunday 05-07-2020 11:00. There is currently a technical disruption in several customs processes. A solution is being worked...
Exit from the EU (Single Window) availability is limited
The availability of the process Exit from the EU (Single Window) is limited from Sunday 05-07-2020 11:00. There is currently a technical disruption in several customs processes. A solution is being worked on.
Scan in Rotterdam availability is limited
The availability of the process Scan in Rotterdam is limited from Thursday 02-07-2020 13:21. Relocatable Scan (RELO) is temporarily unavailable, replacement scan is HICO at 5 Bosporusstraat, Maasvlakte Rt. You can use the emergency procedure...
Transport of excisable goods (EMCS) is available (again)
The process Transport of excisable goods (EMCS) is available (again) from Wednesday 01-07-2020 17:25. The process is available again.
Transport of excisable goods (EMCS) availability is limited
The availability of the process Transport of excisable goods (EMCS) is limited from Wednesday 01-07-2020 15:17. After investigation, it appears that the IE818 messages are not processed in conformity. A solution is being worked on.
Transport of excisable goods (EMCS) availability is under investigation
The availability of the process Transport of excisable goods (EMCS) is under investigation from Wednesday 01-07-2020 15:14. Signals about a possible disruption have been received.
Transport of excisable goods (EMCS) is available (again)
The process Transport of excisable goods (EMCS) is available (again) from Wednesday 01-07-2020 15:08. The investigation has been completed.
Transport of excisable goods (EMCS) availability is under investigation
The availability of the process Transport of excisable goods (EMCS) is under investigation from Wednesday 01-07-2020 14:00. Signals about a possible disruption have been received.
Solution of the VAT reverse charge
Today, between 10:10am and 11:00am, there was a disturbance in our system.Did you send in a declaration during this time? And the VAT was wrongly NOT shifted? Then you can submit a request for cancellation...
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 30-06-2020 12:46. Maintenance has been completed. The emergency procedure is not or no longer applicable
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable due to a delay, a disruption or planned maintenance from Tuesday 30-06-2020 12:00. Planned maintenance: You can submit messages as usual, they...
Reminder availability of the National Customs Helpdesk
With this message we would like to remind you once again of our adjusted opening hours.Currently, the NHD uses opening hours from 08:00 AM to 04:00 PM. We can be reached by telephone outside these...
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 29-06-2020 09:02. The disturbance/delay has been solved. The emergency procedure is not or no longer applicable The disturbance at...
Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Monday 29-06-2020 08:16. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 27-06-2020 18:16. Maintenance has been completed. The emergency procedure is not or no longer applicable
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable due to a delay, a disruption or planned maintenance from Saturday 27-06-2020 17:45. Planned maintenance: You can submit messages as usual, they...
Ship stores is available (again)
The process Ship stores is available (again) from Saturday 27-06-2020 16:25. Maintenance has been completed. The emergency procedure is not or no longer applicable
Transport of excisable goods (EMCS) is available (again)
The process Transport of excisable goods (EMCS) is available (again) from Saturday 27-06-2020 14:37. Maintenance has been completed.
(UPDATE) Scheduled maintenance Transport of excisable goods (EMCS)
Unfortunately, maintenance foor de proces “Transport of Excisable goods (EMCS)”is running out. Expected endtime is now 4:00 pm. Sorry for the inconvenience. Previous message: ———————– The process Transport of excisable goods (EMCS) is unavailable due...
(UPDATE) Scheduled maintenance Ship stores
Unfortunately, maintenance for the proces “Ship stores “is running out. Expected end time is now 4:00 pm. Sorry for the inconvenience. Previous message: ———————– The process Ship stores is unavailable due to a delay, a...
Ship stores is unavailable
The process Ship stores is unavailable due to a delay, a disruption or planned maintenance from Saturday 27-06-2020 08:00. Planned maintenance: You can submit messages as usual, they are not processed during the maintenance but...
Ship stores is available (again)
The process Ship stores is available (again) from Saturday 27-06-2020 08:00. The process is available again. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only...