Go directly to filters Go directly to content Go directly to footer

6299 results

  • Type of information

  • Disruptions and maintenance

Transport (NCTS) is unavailable

30-05-2024 -

The process Transport (NCTS) is unavailable from Thursday 30-05-2024 01:50.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

Transport (NCTS) availability is limited

29-05-2024 -

The availability of the process Transport (NCTS) is limited from Wednesday 29-05-2024 17:30.Currently there is a partial disruption in the messaging system. It is possible that you will not receive any return messages. We are...

Transport (NCTS) availability is under investigation

29-05-2024 -

The availability of the process Transport (NCTS) is under investigation from Wednesday 29-05-2024 16:30.Signals about a possible disruption have been received. UPDATE: New messages can be processed again since 8:30 PM 29th of May. We...

Transport (NCTS) is unavailable

29-05-2024 -

The process Transport (NCTS) is unavailable from Wednesday 29-05-2024 16:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

Transport (NCTS) availability is limited

29-05-2024 -

The availability of the process Transport (NCTS) is limited from Wednesday 29-05-2024 11:19. UPDATE: We are currently busy resending return messages following the outage. It is expected that tonight around 7:30 pm the queue will...

Information following DMS malfunction 28-05

29-05-2024 -

The National Customs Helpdesk (NHD) receives many requests for resending (return) messages. Research shows that at Customs all messages have been sent and delivered. We therefore advise you to first contact your software supplier to...

Transport (NCTS) availability is limited

29-05-2024 -

The availability of the process Transport (NCTS) is limited from Wednesday 29-05-2024 11:10.UPDATE: The outage has been resolved, however there is a backlog of messages being processed. At the moment, messages submitted during the outage...

Transport (NCTS) is available (again)

29-05-2024 -

The process Transport (NCTS) is available (again) from Wednesday 29-05-2024 10:07.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience. The emergency procedure is not...

Transport (NCTS) is unavailable

29-05-2024 -

The process Transport (NCTS) is unavailable from Tuesday 28-05-2024 09:51.UPDATE: A solution is currently being worked on. As soon as more is known we will let you know. Apologies for the inconvenience. You are allowed...

Update message: Double debited security DMS returns

29-05-2024 -

As communicated earlier, it is possible that due to a technical problem in DMS some of your declarations are (have been) taxed twice. This occurs with declarations that had a ‘provisional’ status before April 20...

Customs E-Commerce (Deco) is available (again)

29-05-2024 -

The process Customs E-Commerce (Deco) is available (again) from Wednesday 29-05-2024 07:00.The process is available again. The emergency procedure is not or no longer applicable

Consulting Tariff information is available (again)

29-05-2024 -

The process Consulting Tariff information is available (again) from Wednesday 29-05-2024 07:00.The process is available again.

Import to EU, Export from EU and Storage (AGS) is available (again)

29-05-2024 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 29-05-2024 07:00.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (DMS) is available (again)

29-05-2024 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 29-05-2024 07:00.The process is available again. The emergency procedure is not or no longer applicable

Consulting Tariff information is unavailable

28-05-2024 -

The process Consulting Tariff information is unavailable from Tuesday 28-05-2024 10:17.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. When there are developments or the disruption is resolved, another...

Customs E-Commerce (Deco) is unavailable

28-05-2024 -

The process Customs E-Commerce (Deco) is unavailable from Tuesday 28-05-2024 14:18.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The cause of the disruption has been found. It is...

Transport (NCTS) is unavailable

28-05-2024 -

The process Transport (NCTS) is unavailable from Tuesday 28-05-2024 09:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The cause of the disruption has been found. It is not...

Import to EU, Export from EU and Storage (AGS) is unavailable

28-05-2024 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 28-05-2024 09:54.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The cause of the...

Import to EU, Export from EU and Storage (DMS) is unavailable

28-05-2024 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 28-05-2024 09:54.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The cause of the...

Customs Decision Management System (CDMS) is available (again)

28-05-2024 -

The process Customs Decision Management System (CDMS) is available (again) from Tuesday 28-05-2024 20:00.The process is available again.

EU Trader Portal is available (again)

28-05-2024 -

The process EU Trader Portal is available (again) from Tuesday 28-05-2024 20:00.The process is available again.

Customs Decision Management System (CDMS) is unavailable

28-05-2024 -

The process Customs Decision Management System (CDMS) is unavailable from Tuesday 28-05-2024 19:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

EU Trader Portal is unavailable

28-05-2024 -

The process EU Trader Portal is unavailable from Tuesday 28-05-2024 19:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

Customs E-Commerce (Deco) is unavailable

28-05-2024 -

The process Customs E-Commerce (Deco) is unavailable from Tuesday 28-05-2024 14:18.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. At this time the disruption is still in play, apologies...

Consulting Tariff information is unavailable

28-05-2024 -

The process Consulting Tariff information is unavailable from Tuesday 28-05-2024 10:17.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. At this time the disruption is still in play, apologies...