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7053 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Mijn Douane is available (again)

    18-01-2025 -

    The process Mijn Douane is available (again) from Saturday 18-01-2025 10:21.The process is available again. The emergency procedure is not or no longer applicable

  2. Entry of goods to the EU (ICS2) is unavailable

    18-01-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Saturday 18-01-2025 09:00. Maintenance on the Entry into the EU (ICS2) process. From Saturday 18/01/2025 09:00 to Saturday 18/01/2025 12:00 (CET) essential maintenance...

  3. Request Authorized Economic Operator (AEO) is unavailable

    18-01-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 18-01-2025 07:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  4. Mijn Douane is unavailable

    17-01-2025 -

    The process Mijn Douane is unavailable from Friday 17-01-2025 17:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  5. Mijn Douane is unavailable

    17-01-2025 -

    The process Mijn Douane is unavailable from Friday 17-01-2025 17:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  6. Scan in Rotterdam availability is limited

    17-01-2025 -

    The availability of the process Scan in Rotterdam is limited from Friday 17-01-2025 11:02. The scan at the Euromax (EMX) container terminal is temporarily unavailable. The replacement scan is the RIT scan located at Bosporusstraat...

  7. Scheduled maintenance Mijn Douane

    17-01-2025 -

    Required maintenance on Government systems will be performed from Friday 17-01-2025 17:00 until (expected end-time) Saturday 18-01-2025 11:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  8. Scheduled maintenance Entry of goods to the EU (ICS2)

    16-01-2025 -

    Required maintenance on Government systems will be performed from Saturday 18-01-2025 09:00 until (expected end-time) Saturday 18-01-2025 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance on the Entry into the EU (ICS2)...

  9. Transport (NCTS phase 5) TARIC codes

    16-01-2025 -

    The current TARIC codes (with validity date of 01-01-2025) can now be used in NCTS phase 5 (DVA).

  10. Transport of excisable goods (EMCS) is available (again)

    15-01-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Wednesday 15-01-2025 16:12.The process is available again.

  11. Transport of excisable goods (EMCS) availability is limited

    15-01-2025 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Wednesday 15-01-2025 16:02.At the moment not all messages are going through. We are working on a solution.

  12. Entry of goods to the EU (ICS2) is available (again)

    14-01-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 14-01-2025 12:40.The process is available again.

  13. Entry of goods to the EU (ICS2) is unavailable

    14-01-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Tuesday 14-01-2025 11:57. Due to a malfunction in the STI system, there are currently problems with the message handling offered via the Shared...

  14. Trade and Transport Gateway (HTG) is available (again)

    12-01-2025 -

    The process Trade and Transport Gateway (HTG) is available (again) from Sunday 12-01-2025 17:25.The process is available again.

  15. Trade and Transport Gateway (HTG) availability is limited

    12-01-2025 -

    The availability of the process Trade and Transport Gateway (HTG) is limited from Sunday 12-01-2025 15:33.

  16. Transport (NCTS phase 5) is available (again)

    11-01-2025 -

    The process Transport (NCTS phase 5) is available (again) from Saturday 11-01-2025 11:15.The process is available again. The emergency procedure is not or no longer applicable

  17. Transport (NCTS phase 4) is available (again)

    11-01-2025 -

    The process Transport (NCTS phase 4) is available (again) from Saturday 11-01-2025 11:15.The process is available again. The emergency procedure is not or no longer applicable

  18. Transport (NCTS phase 4) is unavailable

    11-01-2025 -

    The process Transport (NCTS phase 4) is unavailable from Saturday 11-01-2025 10:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However:...

  19. Transport (NCTS phase 5) is unavailable

    11-01-2025 -

    The process Transport (NCTS phase 5) is unavailable from Saturday 11-01-2025 10:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However:...

  20. Import to EU, Export from EU and Storage (DMS) is available (again)

    11-01-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 11-01-2025 09:15.The process is available again. The emergency procedure is not or no longer applicable

  21. Import to EU, Export from EU and Storage (DMS) is unavailable

    11-01-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 11-01-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  22. Mijn Douane is available (again)

    10-01-2025 -

    The process Mijn Douane is available (again) from Friday 10-01-2025 18:33.The process is available again.

  23. Mijn Douane is unavailable

    10-01-2025 -

    The process Mijn Douane is unavailable from Friday 10-01-2025 12:00.You are currently unable to log in to my Customs due to a disruption. A solution is being worked on, apologies for the inconvenience.

  24. Emergency procedure TIR departure declarations NCTS phase 5

    10-01-2025 -

    The emergency procedure number 24DWL23 issued for TIR departure declarations will remain valid for the time being.It is not yet clear from what date electronic TIR departure declarations can be filed in the Netherlands. We...

  25. Request Authorized Economic Operator (AEO) is available (again)

    09-01-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 09-01-2025 22:30.The process is available again. The emergency procedure is not or no longer applicable