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7045 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Reporting persons on board (Single Window – PAX) is available (again)

    26-11-2020 -

    The process Reporting persons on board (Single Window – PAX) is available (again) from Thursday 26-11-2020 15:41. The process is available again.

  2. Reporting persons on board (Single Window – PAX) is unavailable

    26-11-2020 -

    The process Reporting persons on board (Single Window – PAX) is unavailable due to a delay, a disruption or planned maintenance from Thursday 26-11-2020 15:00. No message traffic possible.

  3. Log in with eRecognition

    25-11-2020 -
    Information
     - 

    You log in with eRecognition (eHerkenning), Reliability level 3. eRecognition is a standardised login system which enables governments to make their services accessible online and secure to companies. You can apply for eRecognition at one...

  4. EU-Portals

    25-11-2020 -
    Information
     - 

    Availability and maintenance Stay informed Want to stay informed about the availability of customs systems or when there is maintenance? Then use the e-mail service or RSS. News Completion instructions

  5. Transport (NCTS) is available (again)

    23-11-2020 -

    The process Transport (NCTS) is available (again) from Monday 23-11-2020 13:56. The disturbance/delay has been solved.

  6. Transport (NCTS) is unavailable

    23-11-2020 -

    The process Transport (NCTS) is unavailable due to a delay, a disruption or planned maintenance from Monday 23-11-2020 13:26. Messages can be sent in but the answers are not received. We are currently working on...

  7. Transport (NCTS) availability is under investigation

    23-11-2020 -

    The availability of the process Transport (NCTS) is under investigation from Monday 23-11-2020 13:13. Signals about a possible disruption have been received.

  8. Ship stores is available (again)

    20-11-2020 -

    The process Ship stores is available (again) from Friday 20-11-2020 19:34. The process is available again. The emergency procedure is not or no longer applicable

  9. Transport of excisable goods (EMCS) is available (again)

    20-11-2020 -

    The process Transport of excisable goods (EMCS) is available (again) from Friday 20-11-2020 19:34. The process is available again. The emergency procedure is not or no longer applicable

  10. Exit from the EU (Single Window) is available (again)

    20-11-2020 -

    The process Exit from the EU (Single Window) is available (again) from Friday 20-11-2020 19:34. The process is available again. The emergency procedure is not or no longer applicable

  11. Import to EU, Export from EU and Storage (AGS) is available (again)

    20-11-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 20-11-2020 19:34. The process is available again. The emergency procedure is not or no longer applicable

  12. Entry of goods to the EU (Single Window) is available (again)

    20-11-2020 -

    The process Entry of goods to the EU (Single Window) is available (again) from Friday 20-11-2020 19:34. The process is available again. The emergency procedure is not or no longer applicable

  13. Ship stores is unavailable

    20-11-2020 -

    The process Ship stores is unavailable due to a delay, a disruption or planned maintenance from Friday 20-11-2020 17:05. No message traffic possible. You are allowed to use the fall-back procedure. However: it is our...

  14. Transport of excisable goods (EMCS) is unavailable

    20-11-2020 -

    The process Transport of excisable goods (EMCS) is unavailable due to a delay, a disruption or planned maintenance from Friday 20-11-2020 17:05. No message traffic possible. You are allowed to use the fall-back procedure. However:...

  15. Exit from the EU (Single Window) is unavailable

    20-11-2020 -

    The process Exit from the EU (Single Window) is unavailable due to a delay, a disruption or planned maintenance from Friday 20-11-2020 17:05. No message traffic possible. You are allowed to use the fall-back procedure....

  16. Entry of goods to the EU (Single Window) is unavailable

    20-11-2020 -

    The process Entry of goods to the EU (Single Window) is unavailable due to a delay, a disruption or planned maintenance from Friday 20-11-2020 17:05. No message traffic possible. You are allowed to use the...

  17. Import to EU, Export from EU and Storage (AGS) is unavailable

    20-11-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable due to a delay, a disruption or planned maintenance from Friday 20-11-2020 17:05. Messages can be sent in but the answers are...

  18. Import to EU, Export from EU and Storage (AGS) is unavailable

    20-11-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable due to a delay, a disruption or planned maintenance from Friday 20-11-2020 16:49. Messages can be sent in but the answers are...

  19. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    20-11-2020 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Friday 20-11-2020 16:26. Signals about a possible disruption have been received.

  20. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    19-11-2020 -

    Required maintenance on Government systems will be performed from Tuesday 01-12-2020 12:00 until (expected end-time) Tuesday 01-12-2020 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  21. Import to EU, Export from EU and Storage (AGS) is available (again)

    17-11-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 17-11-2020 12:55. Maintenance has been completed. The emergency procedure is not or no longer applicable

  22. Scan in Rotterdam is available (again)

    17-11-2020 -

    The process Scan in Rotterdam is available (again) from Tuesday 17-11-2020 12:10. The process is available again. The scan at the container terminal RWG is available again. You can no longer use the emergency procedure...

  23. Import to EU, Export from EU and Storage (AGS) is unavailable

    17-11-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable due to a delay, a disruption or planned maintenance from Tuesday 17-11-2020 12:00. No message traffic possible. You are allowed to use...

  24. Scan in Rotterdam availability is limited

    17-11-2020 -

    The availability of the process Scan in Rotterdam is limited from Tuesday 17-11-2020 07:09. The scan on the container terminal RWG is temporarily unavailable. The replacement scan is the HICO scan located at Bosporusstraat 5,...

  25. Transport (NCTS) is available (again)

    14-11-2020 -

    The process Transport (NCTS) is available (again) from Saturday 14-11-2020 15:35. Maintenance has been completed. The emergency procedure is not or no longer applicable