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As of 2 June, the new site for the National Customs Helpdesk will be live at a new address, in a new online jacket and with new possibilities. AddressThe website has been given a new...

Required maintenance on Government systems will be performed from Wednesday 03-06-2020 12:00 until (expected end-time) Wednesday 03-06-2020 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

Required maintenance on Government systems will be performed from Wednesday 03-06-2020 12:00 until (expected end-time) Wednesday 03-06-2020 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

Customs advises, supports and guides national and international software developers.We support and guide software developers from the start of the development process to the processing of the first production message. A closed community has also...

Visit the actual overview for information on the availability of the EU Trader Portal and the EU Customs Trader Portal.

The history of disruption and maintenance messages related to the availability of Customs systems prior to June 2, 2020 can be found here.

Digipoort Migration ProgramNewsletter 6, May 2020 Customs is working on a new gateway for the electronic messaging between the business community and the government; The Trade and Transport Gateway (HTG).That means that all users of...

RSS rss stands for Really Simple Syndication.It is a service that immediately sends you a signal, if there is new information on the web page you have signed up for. You do not have to...

On this website we use cookies to make the website more user friendly and to analyse site visits. What are cookies? Many of the websites you view place small text files in the memory of...

Unless otherwise stated, the Creative Commons zero declaration (CC0) is applicable to the content of this web site. This means that any form of re-use of the content of this site is permitted, unless for a certain...

What is the National Customs Helpdesk? "Your partner in the automated customs process" The National Customs Helpdesk, or Nationale Helpdesk Douane, NHD, is the central point of contact for all questions about automated Customs (declaration)...

Are you using one of our Customs systems?The NHD is here to help you with malfunctions or IT related questions about any of the Customs systems in the production environment. You can reach us by...

Digipoort Migration ProgramNewsletter 5, March 5th, 2020 Customs is working on a new gateway for the electronic messaging between the business community and the government; The Trade and Transport Gateway (HTG).That means that all users...

No notification will be sent due to a technical failure in the EU Trader Portal, section Application Authorized Economic Operator (AEO). If you expect a notification and have not received it, you can contact one...

Contrary to our normal opening hours, the NHD uses opening hours from 08:00 AM to 04:00 PM. We can be reached by telephone outside these opening hours, but only for disruptions in the Customs systems....

Digipoort Migration ProgramNewsletter 4, 3 February 2020 Customs is working on a new gateway for the electronic messaging between the business community and the government; The Trade and Transport Gateway (HTG).That means that all users...

If you would like to stay informed about the messages posted on this site? Please register to our e-mail service or RSS. RSS You can subscribe to disruptions and maintenance messages via RSS. With the...

Digipoort Migration ProgramNewsletter 3, 19 November 2019 Intake phase for connection to Trade & Transport Gateway takes off. As our earlier newsletters mentioned, Customs is working on a new gateway facility for electronic messaging between...

Digipoort Migration ProgramNewsletter 2 August 30th 2019 Adjustments in electronic messaging around Digipoort Trade & Transport, including Single Window for Maritime and Air: What will you notice and when? At the beginning of July, in...

Digipoort Migration Program: Newsletter 1, July 5th 2019 Customs takes over services for Digipoort Handel (Trade) & Transport and Single Window for maritime and air from Logius. The contract with the Digipoort supplier will end...

Dutch Customs National Helpdesk Here you can address IT issues regarding Customs declaration processes Directly to Availability Stay informed Want to stay informed about the availability of customs systems or when there is maintenance? Planned...