Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7037 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Import to EU, Export from EU and Storage (AGS) availability is limited

    08-09-2020 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 08-09-2020 12:00. This concerns maintenance of the Import and Storage processes. Only “Output” messages will be processed...

  2. Scheduled maintenance Transport of excisable goods (EMCS)

    08-09-2020 -

    Required maintenance on Government systems will be performed from Saturday 19-09-2020 08:00 until (expected end-time) Saturday 19-09-2020 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) Planned maintenance:...

  3. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    08-09-2020 -

    Required maintenance on Government systems will be performed from Saturday 19-09-2020 08:00 until (expected end-time) Saturday 19-09-2020 15:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  4. Scheduled maintenance Entry of goods to the EU (Single Window), Exit from the EU (Single Window), Ship stores

    08-09-2020 -

    Required maintenance on Government systems will be performed from Saturday 19-09-2020 08:00 until (expected end-time) Saturday 19-09-2020 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (Single...

  5. Import to EU, Export from EU and Storage (AGS) is available (again)

    05-09-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 05-09-2020 18:23. The process is available again. The emergency procedure is not or no longer applicable The problems with...

  6. Import to EU, Export from EU and Storage (AGS) availability is limited

    05-09-2020 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Saturday 05-09-2020 13:34. Message traffic from the NVWA is limited You are allowed to use the fall-back procedure....

  7. Import to EU, Export from EU and Storage (AGS) is available (again)

    01-09-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 01-09-2020 10:43. The disturbance/delay has been solved.

  8. Import to EU, Export from EU and Storage (AGS) availability is limited

    01-09-2020 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 01-09-2020 09:29. There is a response time delay of approximately 45 minutes The cause of delay in...

  9. Import to EU, Export from EU and Storage (AGS) is available (again)

    01-09-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 01-09-2020 07:21. The disturbance/delay has been solved. The emergency procedure is not or no longer applicable All messages submitted...

  10. Exit from the EU (Single Window) is available (again)

    01-09-2020 -

    The process Exit from the EU (Single Window) is available (again) from Tuesday 01-09-2020 07:21. The disturbance/delay has been solved. The emergency procedure is not or no longer applicable All messages submitted during the outage...

  11. Transport of excisable goods (EMCS) is available (again)

    01-09-2020 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 01-09-2020 07:21. The disturbance/delay has been solved. The emergency procedure is not or no longer applicable All messages submitted during the outage have...

  12. Ship stores is available (again)

    01-09-2020 -

    The process Ship stores is available (again) from Tuesday 01-09-2020 07:21. The disturbance/delay has been solved. The emergency procedure is not or no longer applicable All messages submitted during the outage have now been processed.

  13. Entry of goods to the EU (Single Window) is available (again)

    01-09-2020 -

    The process Entry of goods to the EU (Single Window) is available (again) from Tuesday 01-09-2020 07:21. The disturbance/delay has been solved. The emergency procedure is not or no longer applicable All messages submitted during...

  14. Ship stores is unavailable

    31-08-2020 -

    The process Ship stores is unavailable due to a delay, a disruption or planned maintenance from Monday 31-08-2020 19:27. No message traffic possible. You are allowed to use the fall-back procedure. However: it is our...

  15. Transport of excisable goods (EMCS) is unavailable

    31-08-2020 -

    The process Transport of excisable goods (EMCS) is unavailable due to a delay, a disruption or planned maintenance from Monday 31-08-2020 19:27. No message traffic possible. You are allowed to use the fall-back procedure. However:...

  16. Entry of goods to the EU (Single Window) is unavailable

    31-08-2020 -

    The process Entry of goods to the EU (Single Window) is unavailable due to a delay, a disruption or planned maintenance from Monday 31-08-2020 19:27. No message traffic possible. You are allowed to use the...

  17. Import to EU, Export from EU and Storage (AGS) is unavailable

    31-08-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable due to a delay, a disruption or planned maintenance from Monday 31-08-2020 19:27. No message traffic possible. You are allowed to use...

  18. Exit from the EU (Single Window) is unavailable

    31-08-2020 -

    The process Exit from the EU (Single Window) is unavailable due to a delay, a disruption or planned maintenance from Monday 31-08-2020 19:27. No message traffic possible. You are allowed to use the fall-back procedure....

  19. Ship stores is unavailable

    31-08-2020 -

    The process Ship stores is unavailable due to a delay, a disruption or planned maintenance from Monday 31-08-2020 13:31. No message traffic possible. You are allowed to use the fall-back procedure. However: it is our...

  20. Entry of goods to the EU (Single Window) is unavailable

    31-08-2020 -

    The process Entry of goods to the EU (Single Window) is unavailable due to a delay, a disruption or planned maintenance from Monday 31-08-2020 13:31. No message traffic possible. You are allowed to use the...

  21. Import to EU, Export from EU and Storage (AGS) is unavailable

    31-08-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable due to a delay, a disruption or planned maintenance from Monday 31-08-2020 13:31. No message traffic possible. You are allowed to use...

  22. Exit from the EU (Single Window) is unavailable

    31-08-2020 -

    The process Exit from the EU (Single Window) is unavailable due to a delay, a disruption or planned maintenance from Monday 31-08-2020 13:31. No message traffic possible. You are allowed to use the fall-back procedure....

  23. Transport of excisable goods (EMCS) is unavailable

    31-08-2020 -

    The process Transport of excisable goods (EMCS) is unavailable due to a delay, a disruption or planned maintenance from Monday 31-08-2020 13:31. No message traffic possible. You are allowed to use the fall-back procedure. However:...

  24. Ship stores is unavailable

    31-08-2020 -

    The process Ship stores is unavailable due to a delay, a disruption or planned maintenance from Monday 31-08-2020 09:51. No message traffic possible. You are allowed to use the fall-back procedure. However: it is our...

  25. Entry of goods to the EU (Single Window) is unavailable

    31-08-2020 -

    The process Entry of goods to the EU (Single Window) is unavailable due to a delay, a disruption or planned maintenance from Monday 31-08-2020 09:51. No message traffic possible. You are allowed to use the...