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8033 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Import to EU, Export from EU and Storage (AGS) is available (again)

    14-07-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 14-07-2021 14:14. The process is available again.

  2. Import to EU, Export from EU and Storage (AGS) availability is limited

    14-07-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 14-07-2021 11:52. Unable to communicate with CDIU.

  3. Scheduled maintenance Customs E-Commerce (Deco)

    14-07-2021 -

    Required maintenance on Government systems will be performed from Wednesday 14-07-2021 20:00 until (expected end-time) Wednesday 14-07-2021 22:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Due to emergency maintenance,...

  4. Scan in Rotterdam availability is limited

    13-07-2021 -

    The availability of the process Scan in Rotterdam is limited from Tuesday 13-07-2021 15:10. The scan on the container terminal RWG & Euromax (EMX) is temporarily unavailable. The replacement scan is the HICO scan located...

  5. Scan in Rotterdam availability is limited

    13-07-2021 -

    The availability of the process Scan in Rotterdam is limited from Tuesday 13-07-2021 13:07. The scan on the container terminal RWG is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5,...

  6. NHD: Adjusted business hours on Wednesday14th July

    12-07-2021 -
    Service message
     - 

    Due to circumstances, the National Helpdesk Customs will have adjusted business hours on Wednesday 14th July.We are open this day from  8 am to 4pm.  We hope to have informed you sufficiently with this.

  7. Scheduled maintenance Consulting Tariff information, Download Tariff information

    12-07-2021 -

    Required maintenance on Government systems will be performed from Wednesday 14-07-2021 20:00 until (expected end-time) Wednesday 14-07-2021 22:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Consulting Tariff information Download Tariff information Due...

  8. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    12-07-2021 -

    Required maintenance on Government systems will be performed from Wednesday 14-07-2021 20:00 until (expected end-time) Wednesday 14-07-2021 22:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  9. Import to EU, Export from EU and Storage (AGS) is available (again)

    11-07-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 11-07-2021 21:36. The process is available again. The emergency procedure is not or no longer applicable

  10. Ship stores is available (again)

    11-07-2021 -

    The process Ship stores is available (again) from Sunday 11-07-2021 21:36. The process is available again. The emergency procedure is not or no longer applicable

  11. Exit from the EU (Single Window) is available (again)

    11-07-2021 -

    The process Exit from the EU (Single Window) is available (again) from Sunday 11-07-2021 19:43. The process is available again. The emergency procedure is not or no longer applicable

  12. Entry of goods to the EU (ICS2) is available (again)

    11-07-2021 -

    The process Entry of goods to the EU (ICS2) is available (again) from Sunday 11-07-2021 19:43. The process is available again. The emergency procedure is not or no longer applicable

  13. Entry of goods to the EU (Single Window) is available (again)

    11-07-2021 -

    The process Entry of goods to the EU (Single Window) is available (again) from Sunday 11-07-2021 19:43. The process is available again. The emergency procedure is not or no longer applicable

  14. Exit from the EU (Single Window) is unavailable

    11-07-2021 -

    The process Exit from the EU (Single Window) is unavailable from Sunday 11-07-2021 17:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the...

  15. Ship stores is unavailable

    11-07-2021 -

    The process Ship stores is unavailable from Sunday 11-07-2021 17:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  16. Entry of goods to the EU (ICS2) is unavailable

    11-07-2021 -

    The process Entry of goods to the EU (ICS2) is unavailable from Sunday 11-07-2021 17:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use...

  17. Import to EU, Export from EU and Storage (AGS) is unavailable

    11-07-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 11-07-2021 17:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  18. Entry of goods to the EU (Single Window) is unavailable

    11-07-2021 -

    The process Entry of goods to the EU (Single Window) is unavailable from Sunday 11-07-2021 17:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  19. Registered Exporter (REX) is available (again)

    10-07-2021 -

    The process Registered Exporter (REX) is available (again) from Saturday 10-07-2021 16:00. The process is available again.

  20. Information document (INF) is available (again)

    10-07-2021 -

    The process Information document (INF) is available (again) from Saturday 10-07-2021 16:00. The process is available again.

  21. Request Authorized Economic Operator (AEO) is available (again)

    10-07-2021 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Saturday 10-07-2021 16:00. The process is available again.

  22. Request Binding Tariff Information (BTI) is available (again)

    10-07-2021 -

    The process Request Binding Tariff Information (BTI) is available (again) from Saturday 10-07-2021 16:00. The process is available again.

  23. EU Customs Trader Portal is available (again)

    10-07-2021 -

    The process EU Customs Trader Portal is available (again) from Saturday 10-07-2021 16:00. The process is available again.

  24. Customs Decision Management System (CDMS) is available (again)

    10-07-2021 -

    The process Customs Decision Management System (CDMS) is available (again) from Saturday 10-07-2021 16:00. The process is available again.

  25. Request Authorized Economic Operator (AEO) is unavailable

    10-07-2021 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 10-07-2021 10:00. Scheduled system maintenance Start Date/Time unavailability: 10/07/2021 10:00 CET End Date/Time unavailability: 10/07/2021 16:00 CET