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7032 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Transport of excisable goods (EMCS) availability is under investigation

    01-07-2020 -

    The availability of the process Transport of excisable goods (EMCS) is under investigation from Wednesday 01-07-2020 15:14. Signals about a possible disruption have been received.

  2. Transport of excisable goods (EMCS) is available (again)

    01-07-2020 -

    The process Transport of excisable goods (EMCS) is available (again) from Wednesday 01-07-2020 15:08. The investigation has been completed.

  3. Transport of excisable goods (EMCS) availability is under investigation

    01-07-2020 -

    The availability of the process Transport of excisable goods (EMCS) is under investigation from Wednesday 01-07-2020 14:00. Signals about a possible disruption have been received.

  4. Solution of the VAT reverse charge

    30-06-2020 -
    Service message
     - 

    Today, between 10:10am and 11:00am, there was a disturbance in our system.Did you send in a declaration during this time? And the VAT was wrongly NOT shifted? Then you can submit a request for cancellation...

  5. Import to EU, Export from EU and Storage (AGS) is available (again)

    30-06-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 30-06-2020 12:46. Maintenance has been completed. The emergency procedure is not or no longer applicable

  6. Import to EU, Export from EU and Storage (AGS) is unavailable

    30-06-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable due to a delay, a disruption or planned maintenance from Tuesday 30-06-2020 12:00. Planned maintenance: You can submit messages as usual, they...

  7. Reminder availability of the National Customs Helpdesk

    29-06-2020 -
    Service message
     - 

    With this message we would like to remind you once again of our adjusted opening hours.Currently, the NHD uses opening hours from 08:00 AM to 04:00 PM. We can be reached by telephone outside these...

  8. Import to EU, Export from EU and Storage (AGS) is available (again)

    29-06-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 29-06-2020 09:02. The disturbance/delay has been solved. The emergency procedure is not or no longer applicable The disturbance at...

  9. Import to EU, Export from EU and Storage (AGS) availability is limited

    29-06-2020 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Monday 29-06-2020 08:16. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...

  10. Import to EU, Export from EU and Storage (AGS) is available (again)

    27-06-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 27-06-2020 18:16. Maintenance has been completed. The emergency procedure is not or no longer applicable

  11. Import to EU, Export from EU and Storage (AGS) is unavailable

    27-06-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable due to a delay, a disruption or planned maintenance from Saturday 27-06-2020 17:45. Planned maintenance: You can submit messages as usual, they...

  12. Ship stores is available (again)

    27-06-2020 -

    The process Ship stores is available (again) from Saturday 27-06-2020 16:25. Maintenance has been completed. The emergency procedure is not or no longer applicable

  13. Transport of excisable goods (EMCS) is available (again)

    27-06-2020 -

    The process Transport of excisable goods (EMCS) is available (again) from Saturday 27-06-2020 14:37. Maintenance has been completed.

  14. (UPDATE) Scheduled maintenance Transport of excisable goods (EMCS)

    27-06-2020 -

    Unfortunately, maintenance foor de proces "Transport of Excisable goods (EMCS)"is running out. Expected endtime is now 4:00 pm. Sorry for the inconvenience. Previous message: ----------------------- The process Transport of excisable goods (EMCS) is unavailable due...

  15. (UPDATE) Scheduled maintenance Ship stores

    27-06-2020 -

    Unfortunately, maintenance for the proces "Ship stores "is running out. Expected end time is now 4:00 pm. Sorry for the inconvenience. Previous message: ----------------------- The process Ship stores is unavailable due to a delay, a...

  16. Ship stores is unavailable

    27-06-2020 -

    The process Ship stores is unavailable due to a delay, a disruption or planned maintenance from Saturday 27-06-2020 08:00. Planned maintenance: You can submit messages as usual, they are not processed during the maintenance but...

  17. Ship stores is available (again)

    27-06-2020 -

    The process Ship stores is available (again) from Saturday 27-06-2020 08:00. The process is available again. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only...

  18. Transport of excisable goods (EMCS) is unavailable

    27-06-2020 -

    The process Transport of excisable goods (EMCS) is unavailable due to a delay, a disruption or planned maintenance from Saturday 27-06-2020 08:00. No message traffic possible.

  19. Import to EU, Export from EU and Storage (AGS) is unavailable

    27-06-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable due to a delay, a disruption or planned maintenance from Saturday 27-06-2020 08:00. Planned maintenance: You can submit messages as usual, they...

  20. Transport (NCTS) is available (again)

    27-06-2020 -

    The process Transport (NCTS) is available (again) from Saturday 27-06-2020 12:01. Maintenance has been completed. The emergency procedure is not or no longer applicable

  21. Ship stores is unavailable

    27-06-2020 -

    The process Ship stores is unavailable due to a delay, a disruption or planned maintenance from Saturday 27-06-2020 08:00. No message traffic possible. You are allowed to use the fall-back procedure. However: it is our...

  22. Import to EU, Export from EU and Storage (AGS) is unavailable

    27-06-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable due to a delay, a disruption or planned maintenance from Saturday 27-06-2020 08:00. Planned maintenance: You can submit messages as usual, they...

  23. Transport of excisable goods (EMCS) is unavailable

    27-06-2020 -

    The process Transport of excisable goods (EMCS) is unavailable due to a delay, a disruption or planned maintenance from Saturday 27-06-2020 08:00. Planned maintenance: You can submit messages as usual, they are not processed during...

  24. Transport (NCTS) is unavailable

    27-06-2020 -

    The process Transport (NCTS) is unavailable due to a delay, a disruption or planned maintenance from Saturday 27-06-2020 08:00. Planned maintenance: You can submit messages as usual, they are not processed during the maintenance but...

  25. (UPDATE) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    25-06-2020 -

    In addition to "Import and" Storage ", " Export " is also unavailable during maintenance. Previous message: ----------------------- Required maintenance on Government systems will be performed from Tuesday 30-06-2020 12:00 until (expected end-time) Tuesday 30-06-2020...