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6300 results

  • Type of information

  • Disruptions and maintenance

Trade and Transport Gateway (HTG) is available (again)

18-05-2024 -

The process Trade and Transport Gateway (HTG) is available (again) from Saturday 18-05-2024 17:11.The process is available again. There has been a disruption on the HTG (Trade and Transaction Gateway) today, May 18, 2024 from...

Trade and Transport Gateway (HTG) availability is limited

18-05-2024 -

The availability of the process Trade and Transport Gateway (HTG) is limited from Saturday 18-05-2024 11:22. The availability of the Trade and Transport Gateway (HTG) process is limited. There is a partial outage in messaging....

Trade and Transport Gateway (HTG) availability is under investigation

18-05-2024 -

The availability of the process Trade and Transport Gateway (HTG) is under investigation from Saturday 18-05-2024 09:52.Signals about a possible disruption have been received.

Double-cancelled security DMS returns

17-05-2024 -

Due to a technical problem in DMS, the customs debt incurred on your submitted declaration may have been double debited from your security. This may occur for a limited number of declarations submitted before April...

Import to EU, Export from EU and Storage (DMS) is available (again)

14-05-2024 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 14-05-2024 11:52.The process is available again. The emergency procedure is not or no longer applicable

Additional validation TSR message .

14-05-2024 -

On Tuesday 21-05-2024, an additional validation will be implemented for the Bringing in ICS2 process when processing the Temporary Storage Re-use (TSR) message. This additional validation will check if the MRN of the ENS declaration...

Mijn Douane is available (again)

14-05-2024 -

The process Mijn Douane is available (again) from Tuesday 14-05-2024 11:05.The process is available again. The emergency procedure is not or no longer applicable

Customs E-Commerce (Deco) is available (again)

14-05-2024 -

The process Customs E-Commerce (Deco) is available (again) from Tuesday 14-05-2024 11:03.The process is available again. The emergency procedure is not or no longer applicable

Consulting Tariff information is available (again)

14-05-2024 -

The process Consulting Tariff information is available (again) from Tuesday 14-05-2024 10:56.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) is available (again)

14-05-2024 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 14-05-2024 10:50.The process is available again. The emergency procedure is not or no longer applicable

Mijn Douane is unavailable

14-05-2024 -

The process Mijn Douane is unavailable from Tuesday 14-05-2024 06:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

Import to EU, Export from EU and Storage (DMS) is unavailable

14-05-2024 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 14-05-2024 06:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Consulting Tariff information is unavailable

14-05-2024 -

The process Consulting Tariff information is unavailable from Tuesday 14-05-2024 06:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

Customs E-Commerce (Deco) is unavailable

14-05-2024 -

The process Customs E-Commerce (Deco) is unavailable from Tuesday 14-05-2024 06:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

Import to EU, Export from EU and Storage (AGS) is unavailable

14-05-2024 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 14-05-2024 06:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Message handling after unavailability of DMS

13-05-2024 -

When Customs reactivates the message flow after planned or unplanned downtime, we first process the declarations still in the queue. For declarations with more than 50 article lines, we process them at a reduced rate...

Scheduled maintenance Mijn Douane

07-05-2024 -

Required maintenance on Government systems will be performed from Tuesday 14-05-2024 06:30 until (expected end-time) Tuesday 14-05-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Customs E-Commerce (Deco)

07-05-2024 -

Required maintenance on Government systems will be performed from Tuesday 14-05-2024 06:30 until (expected end-time) Tuesday 14-05-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Consulting Tariff information

07-05-2024 -

Required maintenance on Government systems will be performed from Tuesday 14-05-2024 06:30 until (expected end-time) Tuesday 14-05-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

07-05-2024 -

Required maintenance on Government systems will be performed from Tuesday 14-05-2024 06:30 until (expected end-time) Tuesday 14-05-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

07-05-2024 -

Required maintenance on Government systems will be performed from Tuesday 14-05-2024 06:30 until (expected end-time) Tuesday 14-05-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Due to this morning’s disruption, DMS declarations with over 50 articles are currently being processed with a delay.

06-05-2024 -

We hope this has given you sufficient information. Apologies for any inconvenience.

Import to EU, Export from EU and Storage (DMS) is available (again)

06-05-2024 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 06-05-2024 13:24.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) is available (again)

06-05-2024 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 06-05-2024 11:15.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) is unavailable

06-05-2024 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 06-05-2024 07:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...