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8043 results

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  1. Trade and Transport Gateway (HTG) is available (again)

    01-04-2021 -

    The process Trade and Transport Gateway (HTG) is available (again) from Thursday 01-04-2021 16:58. The process is available again.

  2. Solved: AGS import, no release of goods in the event of a lack of balance security

    31-03-2021 -
    Service message
     - 

    The problem below has been solved. Sorry for the inconvenience. Currently there are technical issues due to AGS import declarations for wich your monthly balance security was (temporarily) insufficient Even if you have increased the...

  3. Import to EU, Export from EU and Storage (AGS) is available (again)

    31-03-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 31-03-2021 12:37. Maintenance has been completed. The emergency procedure is not or no longer applicable

  4. Import to EU, Export from EU and Storage (AGS) is unavailable

    31-03-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 31-03-2021 12:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....

  5. AGS import: no release of goods in the event of a lack of balance security

    31-03-2021 -
    Service message
     - 

    Currently there are technical issues with AGS import declarations for wich your monthly balance security was (temporarily) insufficient Even if you have increased the security in the meantime, it's not possible to release your import...

  6. Transport (NCTS) is available (again)

    29-03-2021 -

    The process Transport (NCTS) is available (again) from Monday 29-03-2021 15:15. The delay in this proces has been resolved. Messages will be processed at the usual pace again. Apologies for any inconvenience.

  7. Transport (NCTS) availability is under investigation

    29-03-2021 -

    The availability of the process Transport (NCTS) is under investigation from Monday 29-03-2021 15:06. Signals about a possible disruption have been received.

  8. Adjustment opening hours National Helpdesk Customs

    29-03-2021 -
    Service message
     - 

    As of April 1th 2021, the National Customs Helpdesk (NHD) will use new opening hours. The NHD can be reached by telephone from 1st April on working days from Monday to Friday from 08:00 to...

  9. Import to EU, Export from EU and Storage (AGS) is available (again)

    26-03-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 26-03-2021 15:35. The process is available again. The emergency procedure is not or no longer applicable

  10. Import to EU, Export from EU and Storage (AGS) availability is limited

    26-03-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Friday 26-03-2021 12:02. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...

  11. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    26-03-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Friday 26-03-2021 12:01. Signals about a possible disruption have been received. Currently, not all returns are processed...

  12. Scan in Rotterdam is available (again)

    26-03-2021 -

    The process Scan in Rotterdam is available (again) from Friday 26-03-2021 11:16. The process is available again. "The Relocatable scan (RELO) located at Reeweg 31, Rotterdam is available again. You can no longer use the...

  13. Import to EU, Export from EU and Storage (AGS) is available (again)

    26-03-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 26-03-2021 10:54. The delay in this proces has been resolved. Messages will be processed at the usual pace again....

  14. Import to EU, Export from EU and Storage (AGS) availability is limited

    26-03-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Friday 26-03-2021 10:27. Currently, not all returns are processed immediately. These are only declarations that contain a document...

  15. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    26-03-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Friday 26-03-2021 10:12. Signals about a possible disruption have been received. Concerning declarations with a license for...

  16. Information document (INF) is available (again)

    25-03-2021 -

    The process Information document (INF) is available (again) from Thursday 25-03-2021 23:05. The process is available again.

  17. Customs Decision Management System (CDMS) is available (again)

    25-03-2021 -

    The process Customs Decision Management System (CDMS) is available (again) from Thursday 25-03-2021 23:05. The process is available again.

  18. EU Trader Portal is available (again)

    25-03-2021 -

    The process EU Trader Portal is available (again) from Thursday 25-03-2021 23:05. The process is available again.

  19. Information document (INF) is unavailable

    25-03-2021 -

    The process Information document (INF) is unavailable from Thursday 25-03-2021 19:00. Reason for unavailability: Installation of CDMS and TP official releases 2.3.3 in the Production environment

  20. Customs Decision Management System (CDMS) is unavailable

    25-03-2021 -

    The process Customs Decision Management System (CDMS) is unavailable from Thursday 25-03-2021 19:00. Reason for unavailability: Installation of CDMS and TP official releases 2.3.3 in the Production environment

  21. EU Trader Portal is unavailable

    25-03-2021 -

    The process EU Trader Portal is unavailable from Thursday 25-03-2021 19:00. Reason for unavailability: Installation of CDMS and TP official releases 2.3.3 in the Production environment

  22. Scan in Rotterdam availability is limited

    25-03-2021 -

    The availability of the process Scan in Rotterdam is limited from Thursday 25-03-2021 13:17. The Relocatable scan (RELO) located at Reeweg 31, Rotterdam is temporarily unavailable. The replacement scan is the HICO scan located at...

  23. SPOC SafeSeaNet reports (Single Window) is available (again)

    24-03-2021 -

    The process SPOC SafeSeaNet reports (Single Window) is available (again) from Wednesday 24-03-2021 15:02. The process is available again.

  24. Scheduled maintenance EU Trader Portal, Customs Decision Management System (CDMS), Information document (INF)

    24-03-2021 -

    Required maintenance on Government systems will be performed from Thursday 25-03-2021 23:05 until (expected end-time) Wednesday 24-03-2021 10:38. As a result the following Dutch Custom mainprocess(es) are unavailable: EU Trader Portal Customs Decision Management System...

  25. Scheduled maintenance EU Trader Portal, Customs Decision Management System (CDMS), Information document (INF)

    24-03-2021 -

    Required maintenance on Government systems will be performed from Thursday 25-03-2021 19:00 until (expected end-time) Wednesday 24-03-2021 10:36. As a result the following Dutch Custom mainprocess(es) are unavailable: EU Trader Portal Customs Decision Management System...