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  1. Scheduled maintenance Consulting Tariff information, Download Tariff information

    14-06-2021 -

    Required maintenance on Government systems will be performed from Saturday 26-06-2021 08:00 until (expected end-time) Saturday 26-06-2021 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Consulting Tariff information Download Tariff information Scheduled...

  2. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    14-06-2021 -

    Required maintenance on Government systems will be performed from Saturday 26-06-2021 08:00 until (expected end-time) Saturday 26-06-2021 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  3. Import to EU, Export from EU and Storage (AGS) is available (again)

    10-06-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 10-06-2021 12:33. Maintenance has been completed. The emergency procedure is not or no longer applicable

  4. Import to EU, Export from EU and Storage (AGS) availability is limited

    10-06-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 10-06-2021 12:00. Concerns emergency maintenance for the Import and Storage processes. Process Output is available during maintenance....

  5. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    10-06-2021 -

    Required maintenance on Government systems will be performed from Wednesday 23-06-2021 12:00 until (expected end-time) Wednesday 23-06-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  6. Import to EU, Export from EU and Storage (AGS) is available (again)

    09-06-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 09-06-2021 19:36. The process is available again. The emergency procedure is not or no longer applicable

  7. Import to EU, Export from EU and Storage (AGS) is unavailable

    09-06-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 09-06-2021 16:45. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  8. Import to EU, Export from EU and Storage (AGS) availability is limited

    09-06-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 09-06-2021 14:48. Currently there is a partial disruption in the messaging system. It is possible that you...

  9. Import to EU, Export from EU and Storage (AGS) is available (again)

    09-06-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 09-06-2021 13:32. Message traffic has a delay of more than 90 minutes. PAY ATTENTION It is possible that declarations...

  10. Import to EU, Export from EU and Storage (AGS) is available (again) (30 min delay)

    09-06-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 09-06-2021 12:02. *Pay attention* Message traffic is currently delayed. The estimated delay is approximately 30 minutes.

  11. Import to EU, Export from EU and Storage (AGS) is available (again) (30 min delay)

    09-06-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 09-06-2021 12:00. The process is available again. The estimated delay is 30 minutes.

  12. Information document (INF) is available (again)

    09-06-2021 -

    The process Information document (INF) is available (again) from Wednesday 09-06-2021 04:05. The process is available again.

  13. Information document (INF) is available (again)

    08-06-2021 -

    The process Information document (INF) is available (again) from Tuesday 08-06-2021 23:00. Application unavailable: INF-STP PROD

  14. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    08-06-2021 -

    Required maintenance on Government systems will be performed from Thursday 10-06-2021 12:00 until (expected end-time) Thursday 10-06-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  15. NHD is available again

    08-06-2021 -
    Service message
     - 

    The National Helpdesk Customs is available again. The network failure has been resolved.We hope to have informed you sufficiently with this.

  16. NHD is currently limited available

    08-06-2021 -
    Service message
     - 

    The National Customs Helpdesk is currently limited in reach due to a network failure.It may take a little longer before you are helped. Sorry for the inconvenience.

  17. Import to EU, Export from EU and Storage (AGS) is available (again)

    08-06-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 08-06-2021 12:07. The process is available again. The emergency procedure is not or no longer applicable

  18. Import to EU, Export from EU and Storage (AGS) availability is limited

    08-06-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 08-06-2021 12:00. Concerns maintenance of the Import and Storage processes. Process Output is available during maintenance. You...

  19. (CANCELED) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    08-06-2021 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Tuesday 08-06-2021 12:00 until (expected end-time) Tuesday 08-06-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export...

  20. NHD not available at the moment

    08-06-2021 -
    Service message
     - 

    At the moment the National Helpdesk Customs is not available due to a network failure, we apologize for the inconvenience. We are working on a solution and hope to be able to serve you again...

  21. Transport (NCTS) is available (again)

    02-06-2021 -

    The process Transport (NCTS) is available (again) from Wednesday 02-06-2021 18:30. Maintenance has been completed. The emergency procedure is not or no longer applicable

  22. Transport (NCTS) is unavailable

    02-06-2021 -

    The process Transport (NCTS) is unavailable from Wednesday 02-06-2021 18:00. Concerns emergency maintenance for the transport process (NCTS) You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned...

  23. Scheduled maintenance Transport (NCTS)

    02-06-2021 -

    Required maintenance on Government systems will be performed from Wednesday 02-06-2021 18:00 until (expected end-time) Wednesday 02-06-2021 19:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Concerns emergency maintenance for the...

  24. Scan in Rotterdam is available (again)

    01-06-2021 -

    The process Scan in Rotterdam is available (again) from Tuesday 01-06-2021 07:42. The process is available again.

  25. Scan in Rotterdam availability is limited

    31-05-2021 -

    The availability of the process Scan in Rotterdam is limited from Monday 31-05-2021 08:32. The scan on the container terminal APMT2 is temporarily unavailable. The replacement scan is the HICO scan located at Bosporusstraat 5,...