8380 results
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Entry of goods to the EU (ICS2) availability is limited
28-01-2026 -The availability of the process Entry of goods to the EU (ICS2) is limited from Wednesday 28-01-2026 08:46. There are currently problems with the message handling provided to the national system (NES) via the STI-CR....
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Transport of excisable goods (EMCS) availability is limited
28-01-2026 -The availability of the process Transport of excisable goods (EMCS) is limited from Wednesday 28-01-2026 08:41. Currently, messages to and from Brussels (other Member States) are not being processed (properly). A solution is being worked...
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Transport of excisable goods (EMCS) is available (again)
28-01-2026 -The process Transport of excisable goods (EMCS) is available (again) from Wednesday 28-01-2026 08:15.The process is available again. The emergency procedure is not or no longer applicable
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National IT Helpdesk unreachable
28-01-2026 -Due to a disruption of unknown cause, messaging with the Dutch customs is currently unavailable and the National IT Helpdesk is unreachable. We are currently working on a solution. We will provide an update as...
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Scheduled maintenance Mijn Douane
28-01-2026 -Required maintenance on Government systems will be performed from Sunday 01-02-2026 08:00 until (expected end-time) Sunday 01-02-2026 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Scheduled maintenance Consulting Tariff information
28-01-2026 -Required maintenance on Government systems will be performed from Sunday 01-02-2026 08:00 until (expected end-time) Sunday 01-02-2026 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Scheduled maintenance Customs E-Commerce (Deco)
28-01-2026 -Required maintenance on Government systems will be performed from Sunday 01-02-2026 08:00 until (expected end-time) Sunday 01-02-2026 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Scheduled maintenance Import to EU, Export from EU and Storage (DMS)
28-01-2026 -Required maintenance on Government systems will be performed from Sunday 01-02-2026 08:00 until (expected end-time) Sunday 01-02-2026 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Request Binding Tariff Information (BTI) is available (again)
28-01-2026 -The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 28-01-2026 03:00.Maintenance has been completed.
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Exit from the EU (Single Window) is unavailable
28-01-2026 -The process Exit from the EU (Single Window) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure....
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Transport (NCTS phase 5) is unavailable
28-01-2026 -The process Transport (NCTS phase 5) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...
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Transport of excisable goods (EMCS) is unavailable
28-01-2026 -The process Transport of excisable goods (EMCS) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However:...
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Customs E-Commerce (Deco) is unavailable
28-01-2026 -The process Customs E-Commerce (Deco) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...
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Import to EU, Export from EU and Storage (DMS) is unavailable
28-01-2026 -The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...
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Ship stores (Single Window) is unavailable
28-01-2026 -The process Ship stores (Single Window) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...
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Entry of goods to the EU (Single Window) is unavailable
28-01-2026 -The process Entry of goods to the EU (Single Window) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the...
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Requesting Guarantee information is unavailable
28-01-2026 -The process Requesting Guarantee information is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...
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Entry of goods to the EU (ICS2) is unavailable
28-01-2026 -The process Entry of goods to the EU (ICS2) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back...
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Requesting VAT Party information is unavailable
28-01-2026 -The process Requesting VAT Party information is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...
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Request Binding Tariff Information (BTI) is unavailable
27-01-2026 -The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 27-01-2026 20:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.
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Information document (INF) is available (again)
22-01-2026 -The process Information document (INF) is available (again) from Thursday 22-01-2026 11:42.The process is available again.
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Information document (INF) is unavailable
22-01-2026 -The process Information document (INF) is unavailable from Thursday 22-01-2026 10:12.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.
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Entry of goods to the EU (ICS2) is available (again)
22-01-2026 -The process Entry of goods to the EU (ICS2) is available (again) from Thursday 22-01-2026 10:30.Maintenance has been completed.
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Entry of goods to the EU (ICS2) is unavailable
22-01-2026 -The process Entry of goods to the EU (ICS2) is unavailable from Thursday 22-01-2026 10:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience. Maintenance on the Entry into the EU (ICS2) process. From Thursday...
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Scheduled maintenance Entry of goods to the EU (ICS2)
21-01-2026 -Required maintenance on Government systems will be performed from Thursday 22-01-2026 10:00 until (expected end-time) Thursday 22-01-2026 10:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...