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  1. Import to EU, Export from EU and Storage (DMS) is available (again)

    16-09-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 16-09-2026 12:07.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for...

  2. Mijn Douane is available (again)

    16-09-2026 -

    The process Mijn Douane is available (again) from Wednesday 16-09-2026 12:06.The process is available again.

  3. Mijn Douane availability is limited

    16-09-2026 -

    The availability of the process Mijn Douane is limited from Wednesday 16-09-2026 10:23. There are currently some issues. As a result, you are unable to complete your excise duty return or request for an excise...

  4. Import to EU, Export from EU and Storage (DMS) is unavailable

    16-09-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 16-09-2026 09:37.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  5. Import to EU, Export from EU and Storage (DMS) is unavailable

    16-09-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 16-09-2026 09:37.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  6. ( MODIFIED ) Scheduled maintenance Customs E-Commerce (Deco)

    15-09-2026 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Saturday 19-09-2026 08:00 until (expected end-time) Saturday 19-09-2026 10:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver...

  7. Import to EU, Export from EU and Storage (DMS) is available (again)

    15-09-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 15-09-2026 15:45.The process is available again.

  8. Scheduled maintenance Mijn Douane

    15-09-2026 -

    Required maintenance on Government systems will be performed from Saturday 19-09-2026 08:00 until (expected end-time) Saturday 19-09-2026 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Due to scheduled maintenance on the Dutch Tax...

  9. Scheduled maintenance Customs E-Commerce (Deco)

    15-09-2026 -

    Required maintenance on Government systems will be performed from Saturday 19-09-2026 08:00 until (expected end-time) Saturday 19-09-2026 10:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  10. Import to EU, Export from EU and Storage (DMS) availability is limited

    15-09-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Tuesday 15-09-2026 11:28.There is a disruption in CERTEX; a partial emergency procedure for DMS is being initiated. Please...

  11. Import to EU, Export from EU and Storage (DMS) availability is limited

    15-09-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Tuesday 15-09-2026 11:19.There is a disruption in CERTEX; a partial emergency procedure for DMS is being initiated. Please...

  12. Scan in Rotterdam availability is limited

    15-09-2026 -

    The availability of the process Scan in Rotterdam is limited from Tuesday 15-09-2026 09:49.The scanner at the RWG container terminal is temporarily unavailable. The alternative scanning location is the RIT scanner, located at Bosporusstraat 5,...

  13. Scheduled maintenance Consulting Tariff information

    14-09-2026 -

    Required maintenance on Government systems will be performed from Saturday 19-09-2026 08:00 until (expected end-time) Saturday 19-09-2026 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  14. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    14-09-2026 -

    Required maintenance on Government systems will be performed from Saturday 19-09-2026 08:00 until (expected end-time) Saturday 19-09-2026 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  15. Scheduled maintenance Transport (NCTS phase 6)

    14-09-2026 -

    Required maintenance on Government systems will be performed from Saturday 19-09-2026 10:00 until (expected end-time) Saturday 19-09-2026 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  16. Import to EU, Export from EU and Storage (DMS) is available (again)

    12-09-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 12-09-2026 15:01.The process is available again.

  17. Import to EU, Export from EU and Storage (DMS) availability is limited

    12-09-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Saturday 12-09-2026 07:51. There is a disruption in CERTEX; a partial emergency procedure for DMS is being initiated....

  18. Import to EU, Export from EU and Storage (DMS) availability is limited

    12-09-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Saturday 12-09-2026 07:26.

  19. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    12-09-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Saturday 12-09-2026 07:22.

  20. Proof of Union Status (PoUS) is available (again)

    11-09-2026 -

    The process Proof of Union Status (PoUS) is available (again) from Thursday 10-09-2026 23:59.Maintenance has been completed.

  21. Proof of Union Status (PoUS) is unavailable

    10-09-2026 -

    The process Proof of Union Status (PoUS) is unavailable from Thursday 10-09-2026 18:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  22. Entry of goods to the EU (ICS2) is available (again)

    09-09-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 09-09-2026 19:57.The process is available again. The issues with the STI-CR have been resolved. The emergency procedure and BCP are no...

  23. Entry of goods to the EU (ICS2) is unavailable

    09-09-2026 -

    The process Entry of goods to the EU (ICS2) is unavailable from Wednesday 09-09-2026 14:38. Due to a malfunction in the CR central system, there are currently problems with the message handling offered via the...

  24. Entry of goods to the EU (ICS2) availability is under investigation

    09-09-2026 -

    The availability of the process Entry of goods to the EU (ICS2) is under investigation from Wednesday 09-09-2026 16:54.Signals about a possible disruption have been received.

  25. Import to EU, Export from EU and Storage (DMS) is available (again)

    07-09-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 07-09-2026 13:39.The process is available again.