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8236 results

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  1. Import cultural goods (ICG) is available (again)

    30-09-2025 -

    The process Import cultural goods (ICG) is available (again) from Tuesday 30-09-2025 13:20.The process is available again. The emergency procedure is not or no longer applicable

  2. Import cultural goods (ICG) is unavailable

    30-09-2025 -

    The process Import cultural goods (ICG) is unavailable from Tuesday 30-09-2025 13:19.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  3. Disruption: Phone and Email

    30-09-2025 -

    Due to a disruption, the National Customs Helpdesk and the Customs Contact Center are currently unavailable by phone and email. We apologize for the inconvenience.

  4. Import cultural goods (ICG) is available (again)

    30-09-2025 -

    The process Import cultural goods (ICG) is available (again) from Tuesday 30-09-2025 11:53.The process is available again. The emergency procedure is not or no longer applicable

  5. Import cultural goods (ICG) is unavailable

    30-09-2025 -

    The process Import cultural goods (ICG) is unavailable from Tuesday 30-09-2025 11:52.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  6. NCTS Disruption Update

    30-09-2025 -

    We are still in the process of inventorying the messages that have not been processed during the NCTS disruption. We expect to have an overview by 12:00 indicating which messages are affected and whether we...

  7. Entry of goods to the EU (ICS2) is available (again)

    30-09-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 30-09-2025 10:30.Maintenance has been completed.

  8. Entry of goods to the EU (ICS2) is available (again)

    30-09-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 30-09-2025 10:30.Maintenance has been completed.

  9. Entry of goods to the EU (ICS2) is unavailable

    30-09-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Tuesday 30-09-2025 10:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  10. Entry of goods to the EU (ICS2) is unavailable

    30-09-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Tuesday 30-09-2025 10:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  11. Scheduled maintenance Request Binding Tariff Information (BTI)

    30-09-2025 -

    Required maintenance on Government systems will be performed from Tuesday 30-09-2025 20:00 until (expected end-time) Wednesday 01-10-2025 03:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  12. Transport (NCTS phase 5) availability is limited

    29-09-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Monday 29-09-2025 18:46.The next update will follow tomorrow New NCTS departure and arrival messages are being processed correctly again. Therefore, the emergency procedure...

  13. Scheduled maintenance Entry of goods to the EU (ICS2)

    29-09-2025 -

    Required maintenance on Government systems will be performed from Tuesday 30-09-2025 10:00 until (expected end-time) Tuesday 30-09-2025 10:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  14. Transport (NCTS phase 5) is unavailable

    29-09-2025 -

    The process Transport (NCTS phase 5) is unavailable from Monday 29-09-2025 15:59.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. The issues with NCTS departures and arrivals have not yet...

  15. Import cultural goods (ICG) is available (again)

    29-09-2025 -

    The process Import cultural goods (ICG) is available (again) from Monday 29-09-2025 13:57.The process is available again. The emergency procedure is not or no longer applicable

  16. Import cultural goods (ICG) is unavailable

    29-09-2025 -

    The process Import cultural goods (ICG) is unavailable from Monday 29-09-2025 13:56.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  17. Import cultural goods (ICG) is available (again)

    29-09-2025 -

    The process Import cultural goods (ICG) is available (again) from Monday 29-09-2025 13:22.The process is available again. The emergency procedure is not or no longer applicable

  18. Import cultural goods (ICG) is unavailable

    29-09-2025 -

    The process Import cultural goods (ICG) is unavailable from Monday 29-09-2025 13:21.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  19. Transport (NCTS phase 5) is unavailable

    29-09-2025 -

    The process Transport (NCTS phase 5) is unavailable from Monday 29-09-2025 13:15.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  20. Transport (NCTS phase 5) availability is limited

    29-09-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Monday 29-09-2025 12:21.Currently there is a partial disruption in the messaging system. It is possible that you will not receive any return messages....

  21. Import cultural goods (ICG) is available (again)

    29-09-2025 -

    The process Import cultural goods (ICG) is available (again) from Monday 29-09-2025 12:19.The process is available again. The emergency procedure is not or no longer applicable

  22. Import cultural goods (ICG) is unavailable

    29-09-2025 -

    The process Import cultural goods (ICG) is unavailable from Monday 29-09-2025 12:18.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  23. Transport (NCTS phase 5) is available (again)

    29-09-2025 -

    The process Transport (NCTS phase 5) is available (again) from Monday 29-09-2025 11:27.The process is available again. The emergency procedure is not or no longer applicable

  24. Import cultural goods (ICG) is available (again)

    28-09-2025 -

    The process Import cultural goods (ICG) is available (again) from Sunday 28-09-2025 13:35.The process is available again. The emergency procedure is not or no longer applicable

  25. Import cultural goods (ICG) is unavailable

    28-09-2025 -

    The process Import cultural goods (ICG) is unavailable from Sunday 28-09-2025 13:34.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...