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  1. ( UPDATE ) Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    01-11-2024 -

    The past week has been a very eventful one. The disruptions of the past few days have resulted in several business problems due to prolonged unavailability of our important primary systems. At the same time,...

  2. ( CANCELED ) Scheduled maintenance Mijn Douane

    01-11-2024 -

    The past week has been a very eventful one. The disruptions of the past few days have resulted in several business problems due to prolonged unavailability of our important primary systems. At the same time,...

  3. ( CANCELED ) Scheduled maintenance Consulting Tariff information

    01-11-2024 -

    The past week has been a very eventful one. The disruptions of the past few days have resulted in several business problems due to prolonged unavailability of our important primary systems. At the same time,...

  4. ( CANCELED ) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    01-11-2024 -

    The past week has been a very eventful one. The disruptions of the past few days have resulted in several business problems due to prolonged unavailability of our important primary systems. At the same time,...

  5. Scheduled maintenance Transport (NCTS phase 4), Transport (NCTS phase 5)

    01-11-2024 -

    Required maintenance on Government systems will be performed from Saturday 02-11-2024 10:00 until (expected end-time) Saturday 02-11-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  6. ( UPDATE ) Scheduled maintenance Transport of excisable goods (EMCS)

    01-11-2024 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Saturday 02-11-2024 08:00 until (expected end-time) Saturday 02-11-2024 11:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver...

  7. Import to EU, Export from EU and Storage (DMS) is available (again)

    31-10-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 31-10-2024 13:54.The process is available again. The emergency procedure is not or no longer applicable

  8. Import to EU, Export from EU and Storage (DMS) is unavailable

    31-10-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 31-10-2024 09:10.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  9. Import to EU, Export from EU and Storage (DMS) is unavailable

    31-10-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 31-10-2024 09:10.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  10. Import to EU, Export from EU and Storage (DMS) is unavailable

    31-10-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 31-10-2024 09:10.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The emergency procedure is...

  11. Transport (NCTS phase 4) is available (again)

    31-10-2024 -

    The process Transport (NCTS phase 4) is available (again) from Thursday 31-10-2024 12:00.The process is available again. The Emergency procedure can no longer be used. If the declaration was started in phase 4, it must...

  12. Transport (NCTS phase 5) is available (again)

    31-10-2024 -

    The process Transport (NCTS phase 5) is available (again) from Thursday 31-10-2024 12:00.The process is available again. The Emergency procedure can no longer be used. If the declaration was started in phase 4, it must...

  13. Import to EU, Export from EU and Storage (DMS) is unavailable

    31-10-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 31-10-2024 09:09.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  14. Transport (NCTS phase 5) is available (again)

    31-10-2024 -

    The process Transport (NCTS phase 5) is available (again) from Thursday 31-10-2024 09:02.The process is available again. NCTS Phase 5 (DVA) has just gone live Declarations between 29/10 08:00 and 31/10 08:50 will not be...

  15. Transport (NCTS phase 4) is available (again)

    31-10-2024 -

    The process Transport (NCTS phase 4) is available (again) from Thursday 31-10-2024 09:02.The process is available again. NCTS Phase 5 (DVA) has just gone live Declarations between 29/10 08:00 and 31/10 08:50 will not be...

  16. Import to EU, Export from EU and Storage (DMS) availability is limited

    31-10-2024 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Thursday 31-10-2024 08:58. There is currently a disruption in DMS messaging, many declarations remain in the acceptance status....

  17. Import to EU, Export from EU and Storage (DMS) is available (again)

    31-10-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 31-10-2024 08:01.The process is available again. DMS is available, but many declarations submitted on October 29 and 30 still...

  18. Transport (NCTS phase 5) is unavailable

    30-10-2024 -

    The process Transport (NCTS phase 5) is unavailable from Tuesday 29-10-2024 08:00. The prio 1 disruption which was hindering the commissioning of NCTS phase 5 (DVA) has been resolved. This has allowed us to pick...

  19. Transport (NCTS phase 4) is unavailable

    30-10-2024 -

    The process Transport (NCTS phase 4) is unavailable from Tuesday 29-10-2024 08:00. All permits Permitted Sender for phase 4 are no longer valid from 29-10-2024 08:00 am. The prio 1 disruption is as good as...

  20. Import to EU, Export from EU and Storage (DMS) availability is limited

    30-10-2024 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Wednesday 30-10-2024 14:41. At this time, there is still a large backlog of DMS messages being processed. It...

  21. Transport (NCTS phase 5) is unavailable

    30-10-2024 -

    The process Transport (NCTS phase 5) is unavailable from Tuesday 29-10-2024 08:00. The prio 1 disruption is pretty much resolved. We plan to go live with NCTS phase 5 (DVA) as soon as we have...

  22. Transport (NCTS phase 4) is unavailable

    30-10-2024 -

    The process Transport (NCTS phase 4) is unavailable from Tuesday 29-10-2024 08:00. All permits Permitted Sender for phase 4 are no longer valid from 29-10-2024 08:00 am. The prio 1 disruption is pretty much resolved....

  23. Transport (NCTS phase 4) is unavailable

    30-10-2024 -

    The process Transport (NCTS phase 4) is unavailable from Tuesday 29-10-2024 08:00. All permits Permitted Sender for phase 4 are no longer valid from 29-10-2024 08:00 am. The prio 1 disruption is pretty much resolved....

  24. Import to EU, Export from EU and Storage (DMS) availability is limited

    30-10-2024 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Wednesday 30-10-2024 14:41. At this time, there is still a large backlog of IIAA batch/Zip messages being processed....

  25. Entry of goods to the EU (ICS2) is available (again)

    30-10-2024 -

    The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 30-10-2024 13:30.The process is available again.