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6810 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Update: Malfunction NCTS 19-08-24

    19-08-2024 -
    Service message
     - 

    NCTS is operational again. The emergency procedure is no longer applicable.

  2. Malfunction NCTS 19-08-24

    19-08-2024 -
    Service message
     - 

    NCTS is currently experiencing a malfunction. You may use the emergency procedure.

  3. Scan in Rotterdam is available (again)

    16-08-2024 -

    The process Scan in Rotterdam is available (again) from Friday 16-08-2024 13:00.The process is available again. The RIT scan at the Maasvlakte Rotterdam is available again. You can no longer use the emergency procedure as...

  4. Scan in Rotterdam availability is limited

    16-08-2024 -

    The availability of the process Scan in Rotterdam is limited from Friday 16-08-2024 10:15.The RIT scan at Maasvlakte Rt, Bosporusstraat 5 is temporarily unavailable. You can use the emergency procedure posted at https://nh.douane.nl.

  5. Scheduled maintenance Transport (NCTS)

    14-08-2024 -

    Required maintenance on Government systems will be performed from Sunday 25-08-2024 08:00 until (expected end-time) Sunday 25-08-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  6. Update: Disruption Urgent Payments 12-08-2024

    13-08-2024 -
    Service message
     - 

    The disruption regarding urgent payments has been resolved. Your payments will be processed.

  7. Update: Disruption Urgent Payments 12-08-2024

    13-08-2024 -

    The disruption of the urgent payments has been fixed. Your payments will processed again.

  8. Disruption Urgent Payments 12-08-2024

    12-08-2024 -
    Service message
     - 

    Due to a submission disruption between our bank and Customs, no urgent payments are currently being delivered to Customs. We are working on a solution. As soon as the problem is resolved, you will be...

  9. Registered Exporter (REX) is available (again)

    10-08-2024 -

    The process Registered Exporter (REX) is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

  10. Information document (INF) is available (again)

    10-08-2024 -

    The process Information document (INF) is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

  11. Request Authorized Economic Operator (AEO) is available (again)

    10-08-2024 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

  12. Request Binding Tariff Information (BTI) is available (again)

    10-08-2024 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

  13. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    10-08-2024 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

  14. Proof of Union Status (PoUS) is available (again)

    10-08-2024 -

    The process Proof of Union Status (PoUS) is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

  15. EU Customs Trader Portal is available (again)

    10-08-2024 -

    The process EU Customs Trader Portal is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

  16. Customs Decision Management System (CDMS) is available (again)

    10-08-2024 -

    The process Customs Decision Management System (CDMS) is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

  17. EU Trader Portal is available (again)

    10-08-2024 -

    The process EU Trader Portal is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

  18. Registered Exporter (REX) is unavailable

    10-08-2024 -

    The process Registered Exporter (REX) is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  19. Information document (INF) is unavailable

    10-08-2024 -

    The process Information document (INF) is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  20. Request Authorized Economic Operator (AEO) is unavailable

    10-08-2024 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  21. Request Binding Tariff Information (BTI) is unavailable

    10-08-2024 -

    The process Request Binding Tariff Information (BTI) is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  22. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    10-08-2024 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  23. Proof of Union Status (PoUS) is unavailable

    10-08-2024 -

    The process Proof of Union Status (PoUS) is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  24. EU Customs Trader Portal is unavailable

    10-08-2024 -

    The process EU Customs Trader Portal is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  25. Customs Decision Management System (CDMS) is unavailable

    10-08-2024 -

    The process Customs Decision Management System (CDMS) is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...