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7130 results

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  • Disruptions and maintenance

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  1. Request Authorized Economic Operator (AEO) is available (again)

    07-07-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Monday 07-07-2025 09:00.Maintenance has been completed.

  2. Request Authorized Economic Operator (AEO) is unavailable

    07-07-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Monday 07-07-2025 07:22.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  3. Ship stores (Single Window) is available (again)

    06-07-2025 -

    The process Ship stores (Single Window) is available (again) from Sunday 06-07-2025 12:47.The process is available again.

  4. Exit from the EU (Single Window) is available (again)

    06-07-2025 -

    The process Exit from the EU (Single Window) is available (again) from Sunday 06-07-2025 12:47.The process is available again.

  5. Entry of goods to the EU (Single Window) is available (again)

    06-07-2025 -

    The process Entry of goods to the EU (Single Window) is available (again) from Sunday 06-07-2025 12:47.The process is available again.

  6. Entry of goods to the EU (Single Window) availability is limited

    06-07-2025 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Sunday 06-07-2025 12:06.At this moment the messaging is delayed.

  7. Exit from the EU (Single Window) is unavailable

    06-07-2025 -

    The process Exit from the EU (Single Window) is unavailable from Sunday 06-07-2025 12:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  8. Ship stores (Single Window) is unavailable

    06-07-2025 -

    The process Ship stores (Single Window) is unavailable from Sunday 06-07-2025 12:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  9. Update message following DVA outage on Friday 04-07-2025

    04-07-2025 -

    The outage occurred roughly between 10:00 am and 12:35 pm. Declarations for departing documents made within this time frame from which you have not received a return message will no longer be processed. You are...

  10. Transport (NCTS phase 5) is available (again)

    04-07-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 04-07-2025 15:31.The process is available again.

  11. Transport (NCTS phase 5) availability is under investigation

    04-07-2025 -

    The availability of the process Transport (NCTS phase 5) is under investigation from Friday 04-07-2025 13:44.Signals about a possible disruption have been received.

  12. Transport (NCTS phase 5) is available (again)

    04-07-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 04-07-2025 12:41.The process is available again. The emergency procedure is not or no longer applicable

  13. Transport (NCTS phase 5) is unavailable

    04-07-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 04-07-2025 10:29.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  14. Transport (NCTS phase 5) is unavailable

    04-07-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 04-07-2025 10:23.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  15. Transport (NCTS phase 5) availability is under investigation

    04-07-2025 -

    The availability of the process Transport (NCTS phase 5) is under investigation from Friday 04-07-2025 10:23.Signals about a possible disruption have been received.

  16. Import to EU, Export from EU and Storage (DMS) is available (again)

    03-07-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 03-07-2025 15:40.The process is available again. The emergency procedure is not or no longer applicable

  17. Import to EU, Export from EU and Storage (DMS) is unavailable

    03-07-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 03-07-2025 14:19.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  18. Import to EU, Export from EU and Storage (DMS) is unavailable

    03-07-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 03-07-2025 14:19.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  19. Request Authorized Economic Operator (AEO) is available (again)

    03-07-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 03-07-2025 03:00.Maintenance has been completed.

  20. Request Authorized Economic Operator (AEO) is unavailable

    02-07-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Wednesday 02-07-2025 21:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  21. Follow-up: from VAT Reverse Charge Disruption - 3 June 2025

    02-07-2025 -

    We would like to update you on the progress regarding the resolution of the disruption that occurred in June 2025 concerning the VAT reverse charge mechanism. Following careful consideration of multiple potential solutions, a limited...

  22. Scheduled maintenance Request Authorized Economic Operator (AEO)

    01-07-2025 -

    Required maintenance on Government systems will be performed from Wednesday 02-07-2025 21:00 until (expected end-time) Thursday 03-07-2025 03:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  23. Transport of excisable goods (EMCS) is available (again)

    01-07-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 01-07-2025 16:25.Maintenance has been completed. The emergency procedure is not or no longer applicable

  24. EU Customs Trader Portal is available (again)

    01-07-2025 -

    The process EU Customs Trader Portal is available (again) from Tuesday 01-07-2025 15:07.The portal is available again.

  25. EU Trader Portal is available (again)

    01-07-2025 -

    The process EU Trader Portal is available (again) from Tuesday 01-07-2025 15:07.The portal is available again.