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6291 results

  • Type of information

  • Disruptions and maintenance

Entry of goods to the EU (ICS2) is available (again)

28-02-2024 -

The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 28-02-2024 15:36.The process is available again.

Entry of goods to the EU (ICS2) availability is under investigation

28-02-2024 -

The availability of the process Entry of goods to the EU (ICS2) is under investigation from Wednesday 28-02-2024 15:36.Signals about a possible disruption have been received.

Scheduled maintenance EU Customs Trader Portal, Proof of Union Status (PoUS), Request Binding Tariff Information (BTI), Request Authorized Economic Operator (AEO), Information document (INF), Registered Exporter (REX)

26-02-2024 -

Required maintenance on Government systems will be performed from Thursday 29-02-2024 20:30 until (expected end-time) Monday 26-02-2024 20:30.As a result the following Dutch Custom mainprocess(es) are unavailable: The process is available again. You will be...

Scheduled maintenance EU Customs Trader Portal, Proof of Union Status (PoUS), Request Binding Tariff Information (BTI), Request Authorized Economic Operator (AEO), Information document (INF), Registered Exporter (REX)

26-02-2024 -

Required maintenance on Government systems will be performed from Thursday 29-02-2024 19:30 until (expected end-time) Thursday 29-02-2024 20:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Maintenance urgent payments

22-02-2024 -

No urgent payments will be processed on February 23 from 12:00 a.m. to 5:00 p.m. due to maintenance in the Customs systems. If you still wish to make a payment, please do so well in...

Scheduled maintenance ICS2 Shared Trader Interface / Portal (STI-STP)

22-02-2024 -

Required maintenance on Government systems will be performed from Thursday 29-02-2024 19:30 until (expected end-time) Thursday 29-02-2024 20:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Transport of excisable goods (EMCS)

22-02-2024 -

Required maintenance on Government systems will be performed from Saturday 02-03-2024 08:00 until (expected end-time) Saturday 02-03-2024 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Trade and Transport Gateway (HTG)

22-02-2024 -

Required maintenance on Government systems will be performed from Saturday 02-03-2024 10:00 until (expected end-time) Saturday 02-03-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Consulting Tariff information

22-02-2024 -

Required maintenance on Government systems will be performed from Saturday 02-03-2024 08:00 until (expected end-time) Saturday 02-03-2024 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Customs E-Commerce (Deco)

22-02-2024 -

Required maintenance on Government systems will be performed from Saturday 02-03-2024 08:00 until (expected end-time) Saturday 02-03-2024 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

22-02-2024 -

Required maintenance on Government systems will be performed from Saturday 02-03-2024 08:00 until (expected end-time) Saturday 02-03-2024 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scan in Rotterdam is available (again)

22-02-2024 -

The process Scan in Rotterdam is available (again) from Thursday 22-02-2024 08:39.The process is available again. “The scan on the container terminal APMT2 is available again. You can no longer use the emergency procedure posted...

Scheduled maintenance Mijn Douane

22-02-2024 -

Required maintenance on Government systems will be performed from Saturday 02-03-2024 08:00 until (expected end-time) Saturday 02-03-2024 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

22-02-2024 -

Required maintenance on Government systems will be performed from Saturday 02-03-2024 08:00 until (expected end-time) Saturday 02-03-2024 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Transport (NCTS)

22-02-2024 -

Required maintenance on Government systems will be performed from Saturday 02-03-2024 10:00 until (expected end-time) Saturday 02-03-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scan in Rotterdam availability is limited

21-02-2024 -

The availability of the process Scan in Rotterdam is limited from Wednesday 21-02-2024 13:00.

Scheduled maintenance Entry of goods to the EU (ICS2), ICS2 Shared Trader Interface / Portal (STI-STP)

21-02-2024 -

Required maintenance on Government systems will be performed from Thursday 29-02-2024 10:00 until (expected end-time) Thursday 29-02-2024 10:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

UPDATE: Processing urgent payments

20-02-2024 -

The disruption has been resolved. This means that the (urgent payments) are received by us again. You can use our payment services again. Once again our apologies for the inconvenience.

Entry of goods to the EU (ICS2) is available (again)

20-02-2024 -

The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 20-02-2024 13:26.The process is available again. The emergency procedure is not or no longer applicable

Disruption urgent payments

20-02-2024 -

Due to a disruption, no urgent payments are currently being submitted to customs. Payments with the correct reference number on the regular bank account number are currently being processed. A solution is being worked on....

Entry of goods to the EU (ICS2) availability is limited

20-02-2024 -

The availability of the process Entry of goods to the EU (ICS2) is limited from Tuesday 20-02-2024 10:00. From Tuesday 20-02-2024 10:00 to (estimated end time) Tuesday 20-02-2024 11:00 (CET) necessary maintenance will be performed...

Scheduled maintenance Entry of goods to the EU (ICS2)

20-02-2024 -

Required maintenance on Government systems will be performed from Tuesday 20-02-2024 10:00 until (expected end-time) Tuesday 20-02-2024 11:00.As a result the following Dutch Custom mainprocess(es) are unavailable: From Tuesday 20-02-2024 10:00 to (estimated end time)...

Proof of Union Status (PoUS) is available (again)

16-02-2024 -

The process Proof of Union Status (PoUS) is available (again) from Friday 16-02-2024 14:11.The process is available again.

Proof of Union Status (PoUS) is available (again)

16-02-2024 -

The process Proof of Union Status (PoUS) is available (again) from Friday 16-02-2024 13:56.The process is available again.

Import to EU, Export from EU and Storage (DMS) is available (again)

16-02-2024 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Friday 16-02-2024 10:10.The process is available again. The emergency procedure is not or no longer applicable