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6810 results

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  1. Customs E-Commerce (Deco) is unavailable

    30-05-2024 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 30-05-2024 09:03.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  2. Transport (NCTS) is available (again)

    30-05-2024 -

    The process Transport (NCTS) is available (again) from Thursday 30-05-2024 09:06. The process is available again. If you are missing any messages from May 28 or 29 and have not received a response, we advise...

  3. Customs E-Commerce (Deco) is unavailable

    30-05-2024 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 30-05-2024 09:01.Due to a malfunction in one of the Customs platforms, messaging is not possible with this process. Apologies for the inconvenience.

  4. Import to EU, Export from EU and Storage (DMS) is unavailable

    30-05-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 30-05-2024 08:29.Investigation revealed that the cause of the disruption was not in the DMS application, but on one of the...

  5. Import to EU, Export from EU and Storage (AGS) is unavailable

    30-05-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 30-05-2024 08:22.Due to a malfunction in one of the Customs platforms, messaging is not possible with this process. Apologies for...

  6. Transport (NCTS) is unavailable

    30-05-2024 -

    The process Transport (NCTS) is unavailable from Thursday 30-05-2024 08:32.Due to a malfunction in one of the Customs platforms, messaging is not possible with this process. Apologies for the inconvenience.

  7. Import to EU, Export from EU and Storage (DMS) is unavailable

    30-05-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 30-05-2024 08:26.Investigation revealed that the cause of the disruption was not in the DMS application, but on one of the...

  8. Consulting Tariff information is unavailable

    30-05-2024 -

    The process Consulting Tariff information is unavailable from Thursday 30-05-2024 08:22.Currently, DTV cannot be accessed

  9. Import to EU, Export from EU and Storage (AGS) is unavailable

    30-05-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 30-05-2024 08:20.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  10. Transport (NCTS) availability is limited

    30-05-2024 -

    The availability of the process Transport (NCTS) is limited from Thursday 30-05-2024 08:14. Because of the disruption, there are still many missing messages. We are investigating this. If you have not received a response to...

  11. Transport (NCTS) is available (again)

    30-05-2024 -

    The process Transport (NCTS) is available (again) from Thursday 30-05-2024 05:30.The process is available again. The emergency procedure is not or no longer applicable

  12. Transport (NCTS) is unavailable

    30-05-2024 -

    The process Transport (NCTS) is unavailable from Thursday 30-05-2024 01:50.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  13. Transport (NCTS) availability is limited

    29-05-2024 -

    The availability of the process Transport (NCTS) is limited from Wednesday 29-05-2024 17:30.Currently there is a partial disruption in the messaging system. It is possible that you will not receive any return messages. We are...

  14. Transport (NCTS) availability is under investigation

    29-05-2024 -

    The availability of the process Transport (NCTS) is under investigation from Wednesday 29-05-2024 16:30.Signals about a possible disruption have been received. UPDATE: New messages can be processed again since 8:30 PM 29th of May. We...

  15. Transport (NCTS) is unavailable

    29-05-2024 -

    The process Transport (NCTS) is unavailable from Wednesday 29-05-2024 16:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  16. Transport (NCTS) availability is limited

    29-05-2024 -

    The availability of the process Transport (NCTS) is limited from Wednesday 29-05-2024 11:19. UPDATE: We are currently busy resending return messages following the outage. It is expected that tonight around 7:30 pm the queue will...

  17. Information following DMS malfunction 28-05

    29-05-2024 -
    Service message
     - 

    The National Customs Helpdesk (NHD) receives many requests for resending (return) messages. Research shows that at Customs all messages have been sent and delivered. We therefore advise you to first contact your software supplier to...

  18. Transport (NCTS) availability is limited

    29-05-2024 -

    The availability of the process Transport (NCTS) is limited from Wednesday 29-05-2024 11:10.UPDATE: The outage has been resolved, however there is a backlog of messages being processed. At the moment, messages submitted during the outage...

  19. Transport (NCTS) is available (again)

    29-05-2024 -

    The process Transport (NCTS) is available (again) from Wednesday 29-05-2024 10:07.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience. The emergency procedure is not...

  20. Transport (NCTS) is unavailable

    29-05-2024 -

    The process Transport (NCTS) is unavailable from Tuesday 28-05-2024 09:51.UPDATE: A solution is currently being worked on. As soon as more is known we will let you know. Apologies for the inconvenience. You are allowed...

  21. Update message: Double debited security DMS returns

    29-05-2024 -
    Service message
     - 

    As communicated earlier, it is possible that due to a technical problem in DMS some of your declarations are (have been) taxed twice. This occurs with declarations that had a 'provisional' status before April 20...

  22. Customs E-Commerce (Deco) is available (again)

    29-05-2024 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 29-05-2024 07:00.The process is available again. The emergency procedure is not or no longer applicable

  23. Consulting Tariff information is available (again)

    29-05-2024 -

    The process Consulting Tariff information is available (again) from Wednesday 29-05-2024 07:00.The process is available again.

  24. Import to EU, Export from EU and Storage (AGS) is available (again)

    29-05-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 29-05-2024 07:00.The process is available again. The emergency procedure is not or no longer applicable

  25. Import to EU, Export from EU and Storage (DMS) is available (again)

    29-05-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 29-05-2024 07:00.The process is available again. The emergency procedure is not or no longer applicable