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8236 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Request Authorized Economic Operator (AEO) is available (again)

    03-08-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Sunday 03-08-2025 03:00.Maintenance has been completed.

  2. Request Authorized Economic Operator (AEO) is unavailable

    02-08-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 02-08-2025 21:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  3. Certain tariff quotas are not yet visible in DTV.

    01-08-2025 -

    Due to a technical problem at the European Commission, certain tariff quotas that will take effect on 1 August 2025 are not yet visible in the Customs Tariff Provision (DTV). These are tariff quotas with...

  4. Scan in Rotterdam availability is limited

    31-07-2025 -

    The availability of the process Scan in Rotterdam is limited from Thursday 31-07-2025 09:42.The scan at the APMT2 container terminal is still unavailable. The replacement scan remains the HICO scan, located at Bosporusstraat 5, Maasvlakte...

  5. Scheduled maintenance Request Authorized Economic Operator (AEO)

    31-07-2025 -

    Required maintenance on Government systems will be performed from Sunday 03-08-2025 03:00 until (expected end-time) Thursday 31-07-2025 03:01.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been completed. You will be informed...

  6. Scheduled maintenance Request Authorized Economic Operator (AEO)

    30-07-2025 -

    Required maintenance on Government systems will be performed from Saturday 02-08-2025 21:00 until (expected end-time) Sunday 03-08-2025 03:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  7. Import to EU, Export from EU and Storage (AGS) is available (again)

    26-07-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 26-07-2025 13:09.Maintenance has been completed. The emergency procedure is not or no longer applicable

  8. Import to EU, Export from EU and Storage (DMS) is available (again)

    26-07-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 26-07-2025 13:09.Maintenance has been completed. The emergency procedure is not or no longer applicable

  9. Mijn Douane is available (again)

    26-07-2025 -

    The process Mijn Douane is available (again) from Saturday 26-07-2025 13:04.Maintenance has been completed. The emergency procedure is not or no longer applicable

  10. Ship stores (Single Window) is available (again)

    26-07-2025 -

    The process Ship stores (Single Window) is available (again) from Saturday 26-07-2025 13:04.Maintenance has been completed. The emergency procedure is not or no longer applicable

  11. Consulting Tariff information is available (again)

    26-07-2025 -

    The process Consulting Tariff information is available (again) from Saturday 26-07-2025 13:04.Maintenance has been completed. The emergency procedure is not or no longer applicable

  12. Exit from the EU (Single Window) is available (again)

    26-07-2025 -

    The process Exit from the EU (Single Window) is available (again) from Saturday 26-07-2025 13:04.Maintenance has been completed. The emergency procedure is not or no longer applicable

  13. Entry of goods to the EU (Single Window) is available (again)

    26-07-2025 -

    The process Entry of goods to the EU (Single Window) is available (again) from Saturday 26-07-2025 13:04.Maintenance has been completed. The emergency procedure is not or no longer applicable

  14. Customs E-Commerce (Deco) is available (again)

    26-07-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 26-07-2025 13:02.Maintenance has been completed. The emergency procedure is not or no longer applicable

  15. Transport of excisable goods (EMCS) is available (again)

    26-07-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Saturday 26-07-2025 13:01.Maintenance has been completed. The emergency procedure is not or no longer applicable

  16. Transport (NCTS phase 5) is available (again)

    26-07-2025 -

    The process Transport (NCTS phase 5) is available (again) from Saturday 26-07-2025 13:01.Maintenance has been completed. The emergency procedure is not or no longer applicable

  17. Trade and Transport Gateway (HTG) is available (again)

    26-07-2025 -

    The process Trade and Transport Gateway (HTG) is available (again) from Saturday 26-07-2025 13:01.Maintenance has been completed. The emergency procedure is not or no longer applicable

  18. Transport of excisable goods (EMCS) is unavailable

    26-07-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  19. Entry of goods to the EU (Single Window) is unavailable

    26-07-2025 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

  20. Ship stores (Single Window) is unavailable

    26-07-2025 -

    The process Ship stores (Single Window) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  21. Exit from the EU (Single Window) is unavailable

    26-07-2025 -

    The process Exit from the EU (Single Window) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  22. Trade and Transport Gateway (HTG) is unavailable

    26-07-2025 -

    The process Trade and Transport Gateway (HTG) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  23. Customs E-Commerce (Deco) is unavailable

    26-07-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  24. Transport (NCTS phase 5) is unavailable

    26-07-2025 -

    The process Transport (NCTS phase 5) is unavailable from Saturday 26-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  25. Mijn Douane is unavailable

    26-07-2025 -

    The process Mijn Douane is unavailable from Saturday 26-07-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...