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2179 results

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  • Disruptions and maintenance

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  1. Proof of Union Status (PoUS) is unavailable

    02-10-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Thursday 02-10-2025 17:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  2. Import cultural goods (ICG) is available (again)

    02-10-2025 -

    The process Import cultural goods (ICG) is available (again) from Thursday 02-10-2025 14:39.The process is available again. The emergency procedure is not or no longer applicable

  3. Import cultural goods (ICG) is unavailable

    02-10-2025 -

    The process Import cultural goods (ICG) is unavailable from Thursday 02-10-2025 14:38.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  4. Scheduled maintenance Proof of Union Status (PoUS)

    02-10-2025 -

    Required maintenance on Government systems will be performed from Thursday 02-10-2025 17:00 until (expected end-time) Friday 03-10-2025 01:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  5. Customs E-Commerce (Deco) is available (again)

    02-10-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 02-10-2025 11:42.The process is available again. The emergency procedure is not or no longer applicable

  6. Customs E-Commerce (Deco) is unavailable

    02-10-2025 -

    The process Customs E-Commerce (Deco) is unavailable due to a technical issue. We are working hard on a solution. We apologize for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  7. Customs E-Commerce (Deco) availability is under investigation

    02-10-2025 -

    The availability of the process Customs E-Commerce (Deco) is under investigation from Thursday 02-10-2025 10:55.Signals about a possible disruption have been received.

  8. Import cultural goods (ICG) is available (again)

    02-10-2025 -

    The process Import cultural goods (ICG) is available (again) from Thursday 02-10-2025 10:51.The process is available again. The emergency procedure is not or no longer applicable

  9. Import cultural goods (ICG) is unavailable

    02-10-2025 -

    The process Import cultural goods (ICG) is unavailable from Thursday 02-10-2025 10:50.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  10. Import to EU, Export from EU and Storage (DMS) is available (again)

    02-10-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 02-10-2025 09:07.The process is available again.

  11. Import to EU, Export from EU and Storage (DMS) is unavailable

    02-10-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 02-10-2025 08:37.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  12. Request Authorized Economic Operator (AEO) is available (again)

    02-10-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 02-10-2025 02:00.Maintenance has been completed.

  13. Import cultural goods (ICG) is available (again)

    01-10-2025 -

    The process Import cultural goods (ICG) is available (again) from Wednesday 01-10-2025 20:44.The process is available again. The emergency procedure is not or no longer applicable

  14. Import cultural goods (ICG) is unavailable

    01-10-2025 -

    The process Import cultural goods (ICG) is unavailable from Wednesday 01-10-2025 20:43.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  15. Request Authorized Economic Operator (AEO) is unavailable

    01-10-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Wednesday 01-10-2025 20:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  16. Import cultural goods (ICG) is available (again)

    01-10-2025 -

    The process Import cultural goods (ICG) is available (again) from Wednesday 01-10-2025 17:12.The process is available again. The emergency procedure is not or no longer applicable

  17. Import cultural goods (ICG) is unavailable

    01-10-2025 -

    The process Import cultural goods (ICG) is unavailable from Wednesday 01-10-2025 17:11.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  18. Import cultural goods (ICG) is available (again)

    01-10-2025 -

    The process Import cultural goods (ICG) is available (again) from Wednesday 01-10-2025 15:11.The process is available again. The emergency procedure is not or no longer applicable

  19. Import cultural goods (ICG) is unavailable

    01-10-2025 -

    The process Import cultural goods (ICG) is unavailable from Wednesday 01-10-2025 15:10.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  20. Update: on NCTS disruption

    01-10-2025 -

    We are currently still re-injecting the messages that were not delivered to you during the outage. Unfortunately, this is taking longer than expected.In the meantime, you can resubmit any messages for which you did not...

  21. Transport (NCTS phase 5) is available (again)

    01-10-2025 -

    The process Transport (NCTS phase 5) is available (again) from Wednesday 01-10-2025 13:53.The process is available again.

  22. Import cultural goods (ICG) is available (again)

    01-10-2025 -

    The process Import cultural goods (ICG) is available (again) from Wednesday 01-10-2025 13:45.The process is available again. The emergency procedure is not or no longer applicable

  23. Import cultural goods (ICG) is unavailable

    01-10-2025 -

    The process Import cultural goods (ICG) is unavailable from Wednesday 01-10-2025 13:44.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  24. From December 1, 2025, you will only be able to submit ENS declarations via ICS2.

    01-10-2025 -

    Are you bringing goods from outside the EU into the EU Customs Union? Then you will have to use Import Control System 2 (ICS2), the new declaration system for the Entry process. From December 1,...

  25. Transport (NCTS phase 5) availability is limited

    01-10-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Monday 29-09-2025 18:51. We are currently still re-injecting the messages that were not delivered to you during the outage. Unfortunately, this is taking...