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6289 results

  • Type of information

  • Disruptions and maintenance

Scheduled maintenance Customs E-Commerce (Deco)

08-01-2024 -

Required maintenance on Government systems will be performed from Saturday 13-01-2024 08:00 until (expected end-time) Saturday 13-01-2024 11:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

08-01-2024 -

Required maintenance on Government systems will be performed from Saturday 13-01-2024 08:00 until (expected end-time) Saturday 13-01-2024 11:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

08-01-2024 -

Required maintenance on Government systems will be performed from Saturday 13-01-2024 08:00 until (expected end-time) Saturday 13-01-2024 11:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scan in Rotterdam is available (again)

03-01-2024 -

The process Scan in Rotterdam is available (again) from Tuesday 02-01-2024 16:03.The process is available again. The scan on the container terminal APMT2 is available again. You can no longer use the emergency procedure posted...

Scan in Rotterdam availability is limited

02-01-2024 -

The availability of the process Scan in Rotterdam is limited from Tuesday 02-01-2024 16:03. The scan on the container terminal APMT2 is temporarily unavailable. The replacement scan is the RIT scan located at Bosporusstraat 5,...

Scan in Rotterdam availability is limited

02-01-2024 -

The availability of the process Scan in Rotterdam is limited from Tuesday 02-01-2024 15:59. The scan on the container terminal APMT2 is temporarily unavailable. The replacement scan is the RIT scan located at Bosporusstraat 5,...

Import to EU, Export from EU and Storage (AGS) is available (again)

21-12-2023 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 21-12-2023 16:40.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (DMS) is available (again)

21-12-2023 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 21-12-2023 16:40.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) is unavailable

21-12-2023 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 21-12-2023 15:20.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

Customs E-Commerce (Deco) is available (again)

21-12-2023 -

The process Customs E-Commerce (Deco) is available (again) from Thursday 21-12-2023 15:20.The process is available again.

Import to EU, Export from EU and Storage (DMS) is unavailable

21-12-2023 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 21-12-2023 15:20.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

Import to EU, Export from EU and Storage (AGS) availability is under investigation

21-12-2023 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 21-12-2023 15:19.Signals about a possible disruption have been received.

Customs E-Commerce (Deco) availability is under investigation

21-12-2023 -

The availability of the process Customs E-Commerce (Deco) is under investigation from Thursday 21-12-2023 15:19.Signals about a possible disruption have been received.

Import to EU, Export from EU and Storage (DMS) availability is under investigation

21-12-2023 -

The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Thursday 21-12-2023 15:19.Signals about a possible disruption have been received.

Scheduled maintenance ICS2 Shared Trader Interface / Portal (STI-STP)

20-12-2023 -

Required maintenance on Government systems will be performed from Tuesday 09-01-2024 19:00 until (expected end-time) Tuesday 09-01-2024 20:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Request Authorized Economic Operator (AEO) is available (again)

19-12-2023 -

The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 19-12-2023 23:00.The process is available again. The emergency procedure is not or no longer applicable

Request Authorized Economic Operator (AEO) is unavailable

19-12-2023 -

The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 19-12-2023 17:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

UPDATE: Processing urgent payments

19-12-2023 -

The disruption has been resolved. This means that the (urgent payments) are received by us again. You can use our payment services again. Once again our apologies for the inconvenience.

Disruption urgent payments

18-12-2023 -

Due to a disruption, no urgent payments are currently being submitted to customs. Payments with the correct reference number on the regular bank account number are currently being processed. A solution is being worked on....

Mijn Douane is available (again)

18-12-2023 -

The process Mijn Douane is available (again) from Monday 18-12-2023 17:39.The process is available again.

Mijn Douane is unavailable

18-12-2023 -

The process Mijn Douane is unavailable from Monday 18-12-2023 14:10. Due to a disruption, you as a company are currently unable to log in to my customs. The next update will take place around 6:00...

Mijn Douane is unavailable

18-12-2023 -

The process Mijn Douane is unavailable from Monday 18-12-2023 13:55. Due to a disruption, your company is currently unable to log in to mijndouane.nl The next update will take place around 4:00 PM.

Import to EU, Export from EU and Storage (DMS) is available (again)

14-12-2023 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 14-12-2023 20:20.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) is available (again)

14-12-2023 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 14-12-2023 19:45.The process is available again. The emergency procedure is not or no longer applicable

Consulting Tariff information is available (again)

14-12-2023 -

The process Consulting Tariff information is available (again) from Thursday 14-12-2023 18:18.The process is available again.