6810 results
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Message handling after unavailability of DMS
13-05-2024 -When Customs reactivates the message flow after planned or unplanned downtime, we first process the declarations still in the queue. For declarations with more than 50 article lines, we process them at a reduced rate...
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Scheduled maintenance Mijn Douane
07-05-2024 -Required maintenance on Government systems will be performed from Tuesday 14-05-2024 06:30 until (expected end-time) Tuesday 14-05-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Scheduled maintenance Customs E-Commerce (Deco)
07-05-2024 -Required maintenance on Government systems will be performed from Tuesday 14-05-2024 06:30 until (expected end-time) Tuesday 14-05-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Scheduled maintenance Consulting Tariff information
07-05-2024 -Required maintenance on Government systems will be performed from Tuesday 14-05-2024 06:30 until (expected end-time) Tuesday 14-05-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
07-05-2024 -Required maintenance on Government systems will be performed from Tuesday 14-05-2024 06:30 until (expected end-time) Tuesday 14-05-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Scheduled maintenance Import to EU, Export from EU and Storage (DMS)
07-05-2024 -Required maintenance on Government systems will be performed from Tuesday 14-05-2024 06:30 until (expected end-time) Tuesday 14-05-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Due to this morning's disruption, DMS declarations with over 50 articles are currently being processed with a delay.
06-05-2024 -We hope this has given you sufficient information. Apologies for any inconvenience.
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Import to EU, Export from EU and Storage (DMS) is available (again)
06-05-2024 -The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 06-05-2024 13:24.The process is available again. The emergency procedure is not or no longer applicable
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Import to EU, Export from EU and Storage (AGS) is available (again)
06-05-2024 -The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 06-05-2024 11:15.The process is available again. The emergency procedure is not or no longer applicable
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Import to EU, Export from EU and Storage (AGS) is unavailable
06-05-2024 -The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 06-05-2024 07:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...
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Import to EU, Export from EU and Storage (DMS) is unavailable
06-05-2024 -The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 06-05-2024 07:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...
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Import to EU, Export from EU and Storage (AGS) is unavailable
06-05-2024 -The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 06-05-2024 07:50.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...
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Import to EU, Export from EU and Storage (DMS) is unavailable
06-05-2024 -The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 06-05-2024 07:50.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...
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Import to EU, Export from EU and Storage (AGS) is unavailable
06-05-2024 -The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 06-05-2024 07:33.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.
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Import to EU, Export from EU and Storage (DMS) is unavailable
06-05-2024 -The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 06-05-2024 07:33.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.
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Import to EU, Export from EU and Storage (DMS) availability is under investigation
06-05-2024 -The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Monday 06-05-2024 07:23.Signals about a possible disruption have been received.
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Request Authorized Economic Operator (AEO) is available (again)
03-05-2024 -The process Request Authorized Economic Operator (AEO) is available (again) from Friday 03-05-2024 04:00.The process is available again. The emergency procedure is not or no longer applicable
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Request Authorized Economic Operator (AEO) is unavailable
02-05-2024 -The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 02-05-2024 21:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...
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Scheduled maintenance Request Authorized Economic Operator (AEO)
01-05-2024 -Required maintenance on Government systems will be performed from Thursday 02-05-2024 21:00 until (expected end-time) Wednesday 01-05-2024 07:42.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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EU Trader Portal is available (again)
30-04-2024 -The process EU Trader Portal is available (again) from Tuesday 30-04-2024 09:21.The CBAM portal is available again
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Adjusted opening hours Thursday, May 9 and Friday, May 10
30-04-2024 -On Thursday May 9 and Friday May 10, the National Customs Helpdesk will be closed. To report a malfunction in one of the Customs systems, you can reach our standby service via the regular telephone...
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Scheduled maintenance Customs E-Commerce (Deco)
29-04-2024 -Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been cancelled. You will be informed...
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Scheduled maintenance Consulting Tariff information
29-04-2024 -Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been cancelled. You will be informed...
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Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
29-04-2024 -Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been cancelled. You will be informed...
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Scheduled maintenance Import to EU, Export from EU and Storage (DMS)
29-04-2024 -Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been cancelled. You will be informed...