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6306 results

  • Type of information

  • Disruptions and maintenance

Import to EU, Export from EU and Storage (AGS) is unavailable

14-12-2023 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 14-12-2023 08:48.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...

Import to EU, Export from EU and Storage (DMS) is unavailable

14-12-2023 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 14-12-2023 08:48.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...

Adjusted opening time of the National Customs Helpdesk Friday, December 15, 2023

14-12-2023 -

Due to an internal matter, the National Customs Helpdesk can be reached on Friday, December 15 from 8:00 AM to 3:00 PM.

Transport of excisable goods (EMCS) is available (again)

14-12-2023 -

The process Transport of excisable goods (EMCS) is available (again) from Thursday 14-12-2023 13:34.The process is available again. If you are missing return messages submitted between 11-12-2023 from 3:55 PM until now. We then request...

Customs E-Commerce (Deco) is unavailable

14-12-2023 -

The process Customs E-Commerce (Deco) is unavailable from Thursday 14-12-2023 08:19.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. the next update will follow at 2:00 AM/PM

Import to EU, Export from EU and Storage (AGS) is unavailable

14-12-2023 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 14-12-2023 08:48.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. the next update will...

Consulting Tariff information is unavailable

14-12-2023 -

The process Consulting Tariff information is unavailable from Thursday 14-12-2023 08:48.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. the next update will follow at 2:00 AM/PM You are...

Import to EU, Export from EU and Storage (DMS) is unavailable

14-12-2023 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 14-12-2023 08:48.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. the next update will...

Transport of excisable goods (EMCS) availability is limited

14-12-2023 -

The availability of the process Transport of excisable goods (EMCS) is limited from Thursday 14-12-2023 10:47.Not all messages are processed properly since 12-12 and you may not receive a return message. A solution is currently...

Consulting Tariff information is unavailable

14-12-2023 -

The process Consulting Tariff information is unavailable from Thursday 14-12-2023 09:53.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the next update at 11:00 AM/PM

Import to EU, Export from EU and Storage (AGS) is unavailable

14-12-2023 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 14-12-2023 08:18.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...

Import to EU, Export from EU and Storage (DMS) is unavailable

14-12-2023 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 14-12-2023 08:18.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...

Import to EU, Export from EU and Storage (AGS) availability is limited

14-12-2023 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 14-12-2023 08:18.At this moment the messaging is delayed. You will receive the next update at 10:30 AM/PM

Customs E-Commerce (Deco) is unavailable

14-12-2023 -

The process Customs E-Commerce (Deco) is unavailable from Thursday 14-12-2023 08:17.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Import to EU, Export from EU and Storage (AGS) is available (again)

12-12-2023 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 12-12-2023 21:19.The disturbance of the message flow: National Food and Consumer Product Safety Authority has been resolved. Apologies for...

Import to EU, Export from EU and Storage (DMS) is available (again)

12-12-2023 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 12-12-2023 21:19.The disturbance of the message flow: National Food and Consumer Product Safety Authority has been resolved. Apologies for...

Request Binding Tariff Information (BTI) is available (again)

12-12-2023 -

The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 12-12-2023 20:30.The process is available again. The emergency procedure is not or no longer applicable

Request Binding Tariff Information (BTI) is unavailable

12-12-2023 -

The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 12-12-2023 20:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

Import to EU, Export from EU and Storage (DMS) availability is limited

12-12-2023 -

The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Tuesday 12-12-2023 12:22.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

Import to EU, Export from EU and Storage (AGS) availability is limited

12-12-2023 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 12-12-2023 12:22.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

UPDATE: Processing urgent payments

11-12-2023 -

The disruption has been resolved. This means that the (urgent payments) are received by us again. You can use our payment services again. Once again our apologies for the inconvenience.

Customs E-Commerce (Deco) is available (again)

10-12-2023 -

The process Customs E-Commerce (Deco) is available (again) from Sunday 10-12-2023 13:58.The process is available again. The emergency procedure is not or no longer applicable

Mijn Douane is available (again)

10-12-2023 -

The process Mijn Douane is available (again) from Sunday 10-12-2023 13:26.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) is available (again)

10-12-2023 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 10-12-2023 12:50.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (DMS) is available (again)

10-12-2023 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 10-12-2023 12:50.The process is available again. The emergency procedure is not or no longer applicable