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8382 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Import cultural goods (ICG) is available (again)

    11-09-2025 -

    The process Import cultural goods (ICG) is available (again) from Thursday 11-09-2025 11:21.The process is available again. The emergency procedure is not or no longer applicable

  2. Import cultural goods (ICG) is unavailable

    11-09-2025 -

    The process Import cultural goods (ICG) is unavailable from Thursday 11-09-2025 11:20.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  3. Import cultural goods (ICG) is available (again)

    11-09-2025 -

    The process Import cultural goods (ICG) is available (again) from Thursday 11-09-2025 10:57.The process is available again. The emergency procedure is not or no longer applicable

  4. Import cultural goods (ICG) is unavailable

    11-09-2025 -

    The process Import cultural goods (ICG) is unavailable from Thursday 11-09-2025 10:56.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  5. Import cultural goods (ICG) is available (again)

    11-09-2025 -

    The process Import cultural goods (ICG) is available (again) from Thursday 11-09-2025 10:36.The process is available again. The emergency procedure is not or no longer applicable

  6. Import cultural goods (ICG) is unavailable

    11-09-2025 -

    The process Import cultural goods (ICG) is unavailable from Thursday 11-09-2025 10:35.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  7. Import cultural goods (ICG) is available (again)

    11-09-2025 -

    The process Import cultural goods (ICG) is available (again) from Thursday 11-09-2025 10:28.The process is available again. The emergency procedure is not or no longer applicable

  8. Import cultural goods (ICG) is unavailable

    11-09-2025 -

    The process Import cultural goods (ICG) is unavailable from Thursday 11-09-2025 10:27.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  9. Import cultural goods (ICG) is available (again)

    11-09-2025 -

    The process Import cultural goods (ICG) is available (again) from Thursday 11-09-2025 10:01.The process is available again. The emergency procedure is not or no longer applicable

  10. Import cultural goods (ICG) is unavailable

    11-09-2025 -

    The process Import cultural goods (ICG) is unavailable from Thursday 11-09-2025 10:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  11. Proof of Union Status (PoUS) is available (again)

    05-09-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Friday 05-09-2025 11:05.The process is available again. Proof of Union Status (PoUS) is available again Proof of Union Status (PoUS) will be fully available...

  12. Scheduled maintenance Transport (NCTS phase 5)

    04-09-2025 -

    Required maintenance on Government systems will be performed from Saturday 13-09-2025 10:00 until (expected end-time) Saturday 13-09-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  13. Scheduled maintenance Consulting Tariff information

    04-09-2025 -

    Required maintenance on Government systems will be performed from Saturday 13-09-2025 10:00 until (expected end-time) Saturday 13-09-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  14. Scheduled maintenance Customs E-Commerce (Deco)

    04-09-2025 -

    Required maintenance on Government systems will be performed from Saturday 13-09-2025 10:00 until (expected end-time) Saturday 13-09-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  15. Scheduled maintenance Transport of excisable goods (EMCS)

    04-09-2025 -

    Required maintenance on Government systems will be performed from Saturday 13-09-2025 08:00 until (expected end-time) Saturday 13-09-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  16. Scheduled maintenance Mijn Douane

    04-09-2025 -

    Required maintenance on Government systems will be performed from Saturday 13-09-2025 08:00 until (expected end-time) Saturday 13-09-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  17. Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

    04-09-2025 -

    Required maintenance on Government systems will be performed from Saturday 13-09-2025 08:00 until (expected end-time) Saturday 13-09-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  18. Request Authorized Economic Operator (AEO) is available (again)

    03-09-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 03-09-2025 03:00.Maintenance has been completed.

  19. Request Authorized Economic Operator (AEO) is unavailable

    02-09-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 02-09-2025 21:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  20. Scheduled maintenance Request Authorized Economic Operator (AEO)

    02-09-2025 -

    Required maintenance on Government systems will be performed from Tuesday 02-09-2025 21:00 until (expected end-time) Wednesday 03-09-2025 03:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  21. Disruption in Customs Financial Applications resolved

    01-09-2025 -

    The issue has been resolved. This means that (urgent) payments are now being processed again. Sorry again for the inconvenience.

  22. Transport (NCTS phase 5) is available (again)

    01-09-2025 -

    The process Transport (NCTS phase 5) is available (again) from Monday 01-09-2025 08:36.The process is available again. The emergency procedure is not or no longer applicable

  23. Transport (NCTS phase 5) availability is limited

    30-08-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Saturday 30-08-2025 02:19. There is currently a partial disruption in message traffic. You will not receive a response message for your submitted declaration....

  24. Transport (NCTS phase 5) availability is under investigation

    30-08-2025 -

    The availability of the process Transport (NCTS phase 5) is under investigation from Saturday 30-08-2025 01:25. Signals have been received regarding a possible disruption (for outgoing documents).

  25. Disruption in Customs Financial Applications

    29-08-2025 -

    Due to a disruption in the financial applications, no payments are currently being processed. For urgent payments, an override request (increase guarantee) can be submitted. Please send your request — including your EORI number and...