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8382 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Mijn Douane is available (again)

    28-08-2025 -

    The process Mijn Douane is available (again) from Thursday 28-08-2025 16:22.The process is available again.

  2. EU Trader Portal is available (again)

    28-08-2025 -

    The process EU Trader Portal is available (again) from Thursday 28-08-2025 15:59.The process is available again.

  3. EU Customs Trader Portal is available (again)

    28-08-2025 -

    The process EU Customs Trader Portal is available (again) from Thursday 28-08-2025 15:59.The process is available again.

  4. Import to EU, Export from EU and Storage (DMS) is available (again)

    28-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 28-08-2025 15:54.The process is available again.

  5. Mijn Douane is unavailable

    28-08-2025 -

    The process Mijn Douane is unavailable from Thursday 28-08-2025 12:08. There is currently a problem with Mijn Douane. We are working on a solution. We apologize for the inconvenience.

  6. EU Trader Portal is unavailable

    28-08-2025 -

    The process EU Trader Portal is unavailable from Thursday 28-08-2025 12:03. There is currently a problem with the EU (Customs) Trader Portal website. We are working on a solution. We apologize for the inconvenience.

  7. EU Customs Trader Portal is unavailable

    28-08-2025 -

    The process EU Customs Trader Portal is unavailable from Thursday 28-08-2025 12:03. There is currently a problem with the EU (Customs) Trader Portal website. We are working on a solution. We apologize for the inconvenience.

  8. Mijn Douane availability is under investigation

    28-08-2025 -

    The availability of the process Mijn Douane is under investigation from Thursday 28-08-2025 11:45.Signals about a possible disruption have been received.

  9. Import to EU, Export from EU and Storage (DMS) availability is limited

    28-08-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Thursday 28-08-2025 11:03. Due to a malfunction at OKR, DMS is currently unable to retrieve data regarding diversions....

  10. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    28-08-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Thursday 28-08-2025 10:59.Signals about a possible disruption have been received.

  11. Import to EU, Export from EU and Storage (DMS) is available (again)

    26-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 26-08-2025 10:39.The process is available again. The emergency procedure is not or no longer applicable

  12. Consulting Tariff information is available (again)

    26-08-2025 -

    The process Consulting Tariff information is available (again) from Tuesday 26-08-2025 09:59.The process is available again.

  13. Consulting Tariff information is unavailable

    26-08-2025 -

    The process Consulting Tariff information is unavailable from Tuesday 26-08-2025 08:22. Currently, there is a technical issue preventing the 'Consult Tariff Information' process from being accessed. We are working on a solution. Apologies for the...

  14. Import to EU, Export from EU and Storage (DMS) is unavailable

    26-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 26-08-2025 08:12.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  15. Consulting Tariff information availability is under investigation

    26-08-2025 -

    The availability of the process Consulting Tariff information is under investigation from Tuesday 26-08-2025 08:22.Signals about a possible disruption have been received.

  16. Import to EU, Export from EU and Storage (DMS) is unavailable

    26-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 26-08-2025 08:12.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. There is currently an issue...

  17. Import to EU, Export from EU and Storage (DMS) is available (again)

    25-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 25-08-2025 20:38.The process is available again. The emergency procedure is not or no longer applicable

  18. Import to EU, Export from EU and Storage (DMS) availability is limited

    25-08-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Monday 25-08-2025 18:20. There is a partial disruption in the messaging system. You may not receive response messages...

  19. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    25-08-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Monday 25-08-2025 18:18. Signals have been received regarding a potential disruption related to export declarations

  20. In some cases, the EMCS emergency procedure applies to certain destinations

    25-08-2025 -

    Recently, there have been problems in France concerning the EMCS/Excise Goods Transport process. You can read how to follow the emergency procedure in the EMCS manualhttps://www.belastingdienst.nl/wps/wcm/connect/bldcontentnl/belastingdienst/douane_voor_bedrijven/naslagwerken_en_overige_informatie/handboeken_douane/handboek-emcs/handboek-excise-movement-and-control-system-emcs If you have any further questions, please contact: The...

  21. Proof of Union Status (PoUS) availability is limited

    25-08-2025 -

    The availability of the process Proof of Union Status (PoUS) is limited from Friday 22-08-2025 10:42.Due to a technical issue, the Proof of Union Status (PoUS) process is currently limited. We apologize for the inconvenience....

  22. Weight error message in Proof of Union StatusĀ (PoUS)

    22-08-2025 -

    Currently, it is no longer permitted to enter identical values for net mass and gross mass when creating a T2L(F) document. This may lead to error messages in certain situations. This behavior is incorrect, as...

  23. Discontinued values in various code lists are no longer permitted for use in NCTS Phase 5 (DVA).

    22-08-2025 -

    DG TAXUD has recently discontinued several values that were only permitted during the transition period (until 21 January 2025). This change affects the following code lists: At this time, these values are not yet being...

  24. Proof of Union Status (PoUS) availability is limited

    22-08-2025 -

    The availability of the process Proof of Union Status (PoUS) is limited from Friday 22-08-2025 10:39. Due to a system malfunction, the Proof of Union Status (PoUS) process is currently only partially available. We apologize...

  25. Mijn Douane is available (again)

    19-08-2025 -

    The process Mijn Douane is available (again) from Tuesday 19-08-2025 13:53.The process is available again.