Go directly to filters Go directly to content Go directly to footer

6306 results

  • Type of information

  • Disruptions and maintenance

Transport (NCTS) availability is limited (30 min delay)

07-12-2023 -

The availability of the process Transport (NCTS) is limited from Thursday 07-12-2023 09:37.Outgoing messaging are delayed The estimated delay is 30 minutes.

UPDATE: Processing urgent payments

07-12-2023 -

The delivery problem between our banker and Customs has been resolved. This means that the (urgent payments) are received by us again. Once again our apologies for the inconvenience.

Import to EU, Export from EU and Storage (DMS) is available (again)

06-12-2023 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 06-12-2023 13:44.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (DMS) is unavailable

06-12-2023 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 06-12-2023 12:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Disruption urgent payments

05-12-2023 -

To a delivery disruption between our banker and customer, no urgent payments are currently being deliverd to customs. Payments with the correct reference number on the regular bank account number are currently being processed. We...

Mijn Douane is available (again)

05-12-2023 -

The process Mijn Douane is available (again) from Tuesday 05-12-2023 15:46.The process is available again.

Request Binding Tariff Information (BTI) is available (again)

05-12-2023 -

The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 05-12-2023 15:15.The process is available again. The emergency procedure is not or no longer applicable

Mijn Douane availability is limited

05-12-2023 -

The availability of the process Mijn Douane is limited from Tuesday 05-12-2023 10:55. There is currently a disruption to create an E(V)AD.

Customs E-Commerce (Deco) is available (again)

04-12-2023 -

The process Customs E-Commerce (Deco) is available (again) from Monday 04-12-2023 15:35.The process is available again.

Customs E-Commerce (Deco) is unavailable

04-12-2023 -

The process Customs E-Commerce (Deco) is unavailable from Monday 04-12-2023 14:04.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will take place around 4:00 PM.

Disruption DMS

04-12-2023 -

Have you not (yet) received any return messages during and after the last DMS disruption? Then we advise you to resubmit the declaration under the same LRN (local reference number). Sorry for the inconvenience.

Import to EU, Export from EU and Storage (AGS) is available (again)

04-12-2023 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 04-12-2023 12:44.The process is available again.

Customs E-Commerce (Deco) is unavailable

04-12-2023 -

The process Customs E-Commerce (Deco) is unavailable from Monday 04-12-2023 12:21.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will take place around 2:00 PM.

Import to EU, Export from EU and Storage (DMS) is available (again)

04-12-2023 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 04-12-2023 11:41.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) availability is under investigation

04-12-2023 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Monday 04-12-2023 11:36.Signals about a possible disruption have been received.

Customs E-Commerce (Deco) is unavailable

04-12-2023 -

The process Customs E-Commerce (Deco) is unavailable from Monday 04-12-2023 10:32.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Import to EU, Export from EU and Storage (DMS) is unavailable

04-12-2023 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 04-12-2023 10:29.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

Import to EU, Export from EU and Storage (AGS) is available (again)

04-12-2023 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 04-12-2023 10:04.The process is available again. The emergency procedure is not or no longer applicable

Customs E-Commerce (Deco) is unavailable

04-12-2023 -

The process Customs E-Commerce (Deco) is unavailable from Monday 04-12-2023 08:50.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

04-12-2023 -

Required maintenance on Government systems will be performed from Wednesday 06-12-2023 12:00 until (expected end-time) Wednesday 06-12-2023 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Import to EU, Export from EU and Storage (DMS) is unavailable

04-12-2023 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 04-12-2023 08:23.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

Import to EU, Export from EU and Storage (AGS) is unavailable

04-12-2023 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 04-12-2023 08:23.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

Import to EU, Export from EU and Storage (DMS) availability is under investigation

04-12-2023 -

The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Monday 04-12-2023 08:14.Signals about a possible disruption have been received.

Import to EU, Export from EU and Storage (AGS) availability is under investigation

04-12-2023 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Monday 04-12-2023 08:14.Signals about a possible disruption have been received.

Scheduled maintenance Mijn Douane

04-12-2023 -

Required maintenance on Government systems will be performed from Sunday 10-12-2023 08:00 until (expected end-time) Sunday 10-12-2023 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...