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Required maintenance on Government systems will be performed from Saturday 13-09-2025 10:00 until (expected end-time) Saturday 13-09-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Required maintenance on Government systems will be performed from Saturday 13-09-2025 10:00 until (expected end-time) Saturday 13-09-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Required maintenance on Government systems will be performed from Saturday 13-09-2025 10:00 until (expected end-time) Saturday 13-09-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Required maintenance on Government systems will be performed from Saturday 13-09-2025 08:00 until (expected end-time) Saturday 13-09-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Required maintenance on Government systems will be performed from Saturday 13-09-2025 08:00 until (expected end-time) Saturday 13-09-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Required maintenance on Government systems will be performed from Saturday 13-09-2025 08:00 until (expected end-time) Saturday 13-09-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 03-09-2025 03:00.Maintenance has been completed.

The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 02-09-2025 21:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

Required maintenance on Government systems will be performed from Tuesday 02-09-2025 21:00 until (expected end-time) Wednesday 03-09-2025 03:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

The issue has been resolved. This means that (urgent) payments are now being processed again. Sorry again for the inconvenience.

The process Transport (NCTS phase 5) is available (again) from Monday 01-09-2025 08:36.The process is available again. The emergency procedure is not or no longer applicable

The availability of the process Transport (NCTS phase 5) is limited from Saturday 30-08-2025 02:19. There is currently a partial disruption in message traffic. You will not receive a response message for your submitted declaration....

The availability of the process Transport (NCTS phase 5) is under investigation from Saturday 30-08-2025 01:25. Signals have been received regarding a possible disruption (for outgoing documents).

Due to a disruption in the financial applications, no payments are currently being processed. For urgent payments, an override request (increase guarantee) can be submitted. Please send your request — including your EORI number and...

The process Mijn Douane is available (again) from Thursday 28-08-2025 16:22.The process is available again.

The process EU Trader Portal is available (again) from Thursday 28-08-2025 15:59.The process is available again.

The process EU Customs Trader Portal is available (again) from Thursday 28-08-2025 15:59.The process is available again.

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 28-08-2025 15:54.The process is available again.

The process Mijn Douane is unavailable from Thursday 28-08-2025 12:08. There is currently a problem with Mijn Douane. We are working on a solution. We apologize for the inconvenience.

The process EU Trader Portal is unavailable from Thursday 28-08-2025 12:03. There is currently a problem with the EU (Customs) Trader Portal website. We are working on a solution. We apologize for the inconvenience.

The process EU Customs Trader Portal is unavailable from Thursday 28-08-2025 12:03. There is currently a problem with the EU (Customs) Trader Portal website. We are working on a solution. We apologize for the inconvenience.

The availability of the process Mijn Douane is under investigation from Thursday 28-08-2025 11:45.Signals about a possible disruption have been received.

The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Thursday 28-08-2025 11:03. Due to a malfunction at OKR, DMS is currently unable to retrieve data regarding diversions....

The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Thursday 28-08-2025 10:59.Signals about a possible disruption have been received.

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 26-08-2025 10:39.The process is available again. The emergency procedure is not or no longer applicable