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7053 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Mijn Douane is available (again)

    06-06-2024 -

    The process Mijn Douane is available (again) from Thursday 06-06-2024 09:52.The process is available again.

  2. Mijn Douane is unavailable

    06-06-2024 -

    The process Mijn Douane is unavailable from Thursday 06-06-2024 08:59.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will be at 11:00 am.

  3. PHYSICAL CONTROL DMS Declaration

    04-06-2024 -
    Service message
     - 

    If you filed a DMS return on June 4 between 12:52 and 2:36 p.m. and it fell into the physical check. If so, it may have been in error. You do not need to contact...

  4. Import to EU, Export from EU and Storage (DMS) is available (again)

    04-06-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 04-06-2024 14:22.The process is available again. The emergency procedure is not or no longer applicable

  5. Import to EU, Export from EU and Storage (DMS) is unavailable

    04-06-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 04-06-2024 12:07.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  6. Import to EU, Export from EU and Storage (DMS) is unavailable

    04-06-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 04-06-2024 12:05.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  7. Scan in Rotterdam is available (again)

    04-06-2024 -

    The process Scan in Rotterdam is available (again) from Tuesday 04-06-2024 11:42.The process is available again. The scan on the container terminal APMT2 is available again. You can no longer use the emergency procedure posted...

  8. Scan in Rotterdam availability is limited

    04-06-2024 -

    The availability of the process Scan in Rotterdam is limited from Tuesday 04-06-2024 08:52. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to...

  9. Import to EU, Export from EU and Storage (DMS) is available (again)

    04-06-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 04-06-2024 08:00.The process is available again. The emergency procedure is not or no longer applicable

  10. Import to EU, Export from EU and Storage (DMS) availability is limited

    03-06-2024 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Monday 03-06-2024 18:15.At this moment the messaging is delayed. Not all permits are accepted due to a malfunction...

  11. Information document (INF) is available (again)

    03-06-2024 -

    The process Information document (INF) is available (again) from Monday 03-06-2024 17:48.The process is available again.

  12. EU Customs Trader Portal is available (again)

    03-06-2024 -

    The process EU Customs Trader Portal is available (again) from Monday 03-06-2024 17:48.The process is available again.

  13. Customs Decision Management System (CDMS) is available (again)

    03-06-2024 -

    The process Customs Decision Management System (CDMS) is available (again) from Monday 03-06-2024 17:48.The process is available again.

  14. EU Trader Portal is available (again)

    03-06-2024 -

    The process EU Trader Portal is available (again) from Monday 03-06-2024 17:48.The process is available again.

  15. Information document (INF) is unavailable

    03-06-2024 -

    The process Information document (INF) is unavailable from Monday 03-06-2024 17:20.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  16. EU Customs Trader Portal is unavailable

    03-06-2024 -

    The process EU Customs Trader Portal is unavailable from Monday 03-06-2024 17:20.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  17. Customs Decision Management System (CDMS) is unavailable

    03-06-2024 -

    The process Customs Decision Management System (CDMS) is unavailable from Monday 03-06-2024 17:20.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  18. EU Trader Portal is unavailable

    03-06-2024 -

    The process EU Trader Portal is unavailable from Monday 03-06-2024 17:20.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  19. Entry of goods to the EU (Single Window) is available (again)

    03-06-2024 -

    The process Entry of goods to the EU (Single Window) is available (again) from Monday 03-06-2024 15:31.The process is available again.

  20. Import to EU, Export from EU and Storage (AGS) is available (again)

    03-06-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 03-06-2024 15:09.The process is available again. The emergency procedure is not or no longer applicable

  21. Entry of goods to the EU (Single Window) availability is limited

    03-06-2024 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Monday 03-06-2024 11:29.At this moment the messaging is delayed. Due to a problem in the system, TSD messages are...

  22. Transport of excisable goods (EMCS) is available (again)

    03-06-2024 -

    The process Transport of excisable goods (EMCS) is available (again) from Monday 03-06-2024 11:23.The process is available again.

  23. Transport of excisable goods (EMCS) availability is limited

    03-06-2024 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Monday 03-06-2024 11:00.At this moment the messaging is delayed. Due to a problem in the system, messages are incorrectly rejected with an...

  24. Transport of excisable goods (EMCS) availability is limited

    03-06-2024 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Monday 03-06-2024 11:00.At this moment the messaging is delayed. Due to a problem in the system, messages are incorrectly rejected with an...

  25. Import to EU, Export from EU and Storage (AGS) is unavailable

    03-06-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 03-06-2024 10:30.Due to a malfunction in one of the Customs platforms, messaging is not possible with this process. Apologies for...