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Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 24-10-2023 18:53.The process is available again. The emergency procedure is not or no longer applicable
Consulting Tariff information is available (again)
The process Consulting Tariff information is available (again) from Tuesday 24-10-2023 18:54.The process is available again.
Customs E-Commerce (Deco) is available (again)
The process Customs E-Commerce (Deco) is available (again) from Tuesday 24-10-2023 18:54.The process is available again.
Import to EU, Export from EU and Storage (DMS) is available (again)
The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 24-10-2023 18:53.The process is available again. The emergency procedure is not or no longer applicable
Customs E-Commerce (Deco) is unavailable
The process Customs E-Commerce (Deco) is unavailable from Tuesday 24-10-2023 17:10.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The Customs E-Commerce (Deco) process is not available from Tuesday...
Consulting Tariff information is unavailable
The process Consulting Tariff information is unavailable from Tuesday 24-10-2023 17:08. The Consult process Rate information is not available from Tuesday 24-10-2023 10:45. Messaging is currently not possible due to a malfunction. Sorry for the...
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 24-10-2023 17:06.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The Import into the...
Import to EU, Export from EU and Storage (DMS) is unavailable
The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 24-10-2023 17:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The Import into the...
Consulting Tariff information is unavailable
The process Consulting Tariff information is unavailable from Tuesday 24-10-2023 10:45.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the next update at 3:00 PM/AM
Customs E-Commerce (Deco) is unavailable
The process Customs E-Commerce (Deco) is unavailable from Tuesday 24-10-2023 10:45.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the next update at 3:00 PM/AM
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 24-10-2023 10:38.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...
Import to EU, Export from EU and Storage (DMS) is unavailable
The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 24-10-2023 10:38.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...
Accessibility NHD Thursday October 26
Due to a team meeting, the National Customs Helpdesk will be closed on Thursday, October 26 from 12:00 p.m. to 13:00 p.m. We can only be reached by telephone between 12:00 PM and 13:00 PM...
Customs E-Commerce (Deco) is unavailable
The process Customs E-Commerce (Deco) is unavailable from Tuesday 24-10-2023 10:45.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the next update at 15:00 PM/AM
Consulting Tariff information is unavailable
The process Consulting Tariff information is unavailable from Tuesday 24-10-2023 10:45.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the next update at 15:00 PM/AM
Import to EU, Export from EU and Storage (DMS) is unavailable
The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 24-10-2023 10:38.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 24-10-2023 10:38.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...
Consulting Tariff information is unavailable
The process Consulting Tariff information is unavailable from Tuesday 24-10-2023 11:04.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the next update at 12:30 PM/AM
Customs E-Commerce (Deco) is unavailable
The process Customs E-Commerce (Deco) is unavailable from Tuesday 24-10-2023 10:45.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the next update at 12:30 PM/AM
Import to EU, Export from EU and Storage (DMS) is unavailable
The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 24-10-2023 10:38.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 24-10-2023 10:27.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...
DMS Confirmation of Exit (IE599) Fixed
The problems with not receiving a Confirmation of Exit (IE599) in DMS have been resolved. A recovery action has been initiated to be able to send the missing messages. If you have not received a...
Disruption AGS Resolved
The problem regarding the disrupton in AGS has been found and fixed. We are working to clear the backlogs. We see that the new declarations are running smoothly in AGS. If you have not received...
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 18-10-2023 15:51.The process is available again. The emergency procedure is not or no longer applicable
Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Monday 16-10-2023 11:00. You are allowed to use the fall-back procedure. However: it is our advice to use...