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7057 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Scheduled maintenance Consulting Tariff information

    07-05-2024 -

    Required maintenance on Government systems will be performed from Tuesday 14-05-2024 06:30 until (expected end-time) Tuesday 14-05-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  2. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    07-05-2024 -

    Required maintenance on Government systems will be performed from Tuesday 14-05-2024 06:30 until (expected end-time) Tuesday 14-05-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  3. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    07-05-2024 -

    Required maintenance on Government systems will be performed from Tuesday 14-05-2024 06:30 until (expected end-time) Tuesday 14-05-2024 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  4. Due to this morning's disruption, DMS declarations with over 50 articles are currently being processed with a delay.

    06-05-2024 -
    Service message
     - 

    We hope this has given you sufficient information. Apologies for any inconvenience.

  5. Import to EU, Export from EU and Storage (DMS) is available (again)

    06-05-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 06-05-2024 13:24.The process is available again. The emergency procedure is not or no longer applicable

  6. Import to EU, Export from EU and Storage (AGS) is available (again)

    06-05-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 06-05-2024 11:15.The process is available again. The emergency procedure is not or no longer applicable

  7. Import to EU, Export from EU and Storage (AGS) is unavailable

    06-05-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 06-05-2024 07:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  8. Import to EU, Export from EU and Storage (DMS) is unavailable

    06-05-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 06-05-2024 07:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  9. Import to EU, Export from EU and Storage (AGS) is unavailable

    06-05-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 06-05-2024 07:50.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  10. Import to EU, Export from EU and Storage (DMS) is unavailable

    06-05-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 06-05-2024 07:50.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  11. Import to EU, Export from EU and Storage (AGS) is unavailable

    06-05-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 06-05-2024 07:33.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  12. Import to EU, Export from EU and Storage (DMS) is unavailable

    06-05-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 06-05-2024 07:33.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  13. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    06-05-2024 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Monday 06-05-2024 07:23.Signals about a possible disruption have been received.

  14. Request Authorized Economic Operator (AEO) is available (again)

    03-05-2024 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Friday 03-05-2024 04:00.The process is available again. The emergency procedure is not or no longer applicable

  15. Request Authorized Economic Operator (AEO) is unavailable

    02-05-2024 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 02-05-2024 21:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  16. Scheduled maintenance Request Authorized Economic Operator (AEO)

    01-05-2024 -

    Required maintenance on Government systems will be performed from Thursday 02-05-2024 21:00 until (expected end-time) Wednesday 01-05-2024 07:42.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  17. EU Trader Portal is available (again)

    30-04-2024 -

    The process EU Trader Portal is available (again) from Tuesday 30-04-2024 09:21.The CBAM portal is available again

  18. Adjusted opening hours Thursday, May 9 and Friday, May 10

    30-04-2024 -
    Service message
     - 

    On Thursday May 9 and Friday May 10, the National Customs Helpdesk will be closed. To report a malfunction in one of the Customs systems, you can reach our standby service via the regular telephone...

  19. Scheduled maintenance Customs E-Commerce (Deco)

    29-04-2024 -

    Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been cancelled. You will be informed...

  20. Scheduled maintenance Consulting Tariff information

    29-04-2024 -

    Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been cancelled. You will be informed...

  21. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    29-04-2024 -

    Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been cancelled. You will be informed...

  22. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    29-04-2024 -

    Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been cancelled. You will be informed...

  23. Scheduled maintenance Mijn Douane

    29-04-2024 -

    Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been cancelled. You will be informed...

  24. EU Trader Portal availability is limited

    29-04-2024 -

    The availability of the process EU Trader Portal is limited from Monday 29-04-2024 16:00.CBAM is currently unavailable

  25. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    29-04-2024 -

    Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...