Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7057 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Consulting Tariff information is available (again)

    24-04-2024 -

    The process Consulting Tariff information is available (again) from Wednesday 24-04-2024 21:08.The disruption has been resolved. We apologise for any inconvenience.

  2. Customs E-Commerce (Deco) is available (again)

    24-04-2024 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 24-04-2024 21:08.The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer applicable

  3. Request Binding Tariff Information (BTI) is available (again)

    24-04-2024 -

    The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 24-04-2024 21:00.The process is available again. The emergency procedure is not or no longer applicable

  4. Proof of Union Status (PoUS) is available (again)

    24-04-2024 -

    The process Proof of Union Status (PoUS) is available (again) from Wednesday 24-04-2024 21:00.The process is available again. The emergency procedure is not or no longer applicable

  5. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    24-04-2024 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Wednesday 24-04-2024 21:00.The process is available again. The emergency procedure is not or no longer applicable

  6. Import to EU, Export from EU and Storage (AGS) is unavailable

    24-04-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 24-04-2024 20:17.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  7. Customs E-Commerce (Deco) is unavailable

    24-04-2024 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 24-04-2024 20:17.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  8. Import to EU, Export from EU and Storage (DMS) is unavailable

    24-04-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 24-04-2024 20:17.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  9. Consulting Tariff information is unavailable

    24-04-2024 -

    The process Consulting Tariff information is unavailable from Wednesday 24-04-2024 20:17.Due to problems, the site cannot be accessed. Apologies for the inconvenience.

  10. Import to EU, Export from EU and Storage (DMS) is unavailable

    24-04-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 24-04-2024 20:12.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  11. Import to EU, Export from EU and Storage (AGS) is unavailable

    24-04-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 24-04-2024 20:12.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  12. Customs E-Commerce (Deco) is unavailable

    24-04-2024 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 24-04-2024 20:12.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  13. Proof of Union Status (PoUS) is unavailable

    24-04-2024 -

    The process Proof of Union Status (PoUS) is unavailable from Wednesday 24-04-2024 19:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  14. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    24-04-2024 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Wednesday 24-04-2024 19:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  15. Request Binding Tariff Information (BTI) is unavailable

    24-04-2024 -

    The process Request Binding Tariff Information (BTI) is unavailable from Wednesday 24-04-2024 19:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  16. Mijn Douane availability is limited

    24-04-2024 -

    The availability of the process Mijn Douane is limited from Wednesday 24-04-2024 16:23.Currently, there are several problems with excise declarations: A solution is being worked on. Apologies for the inconvenience.

  17. Requesting Guarantee information is available (again)

    24-04-2024 -

    The process Requesting Guarantee information is available (again) from Wednesday 24-04-2024 13:48.The process is available again.

  18. Import to EU, Export from EU and Storage (AGS) is available (again)

    23-04-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 23-04-2024 16:31.The process is available again. The emergency procedure is not or no longer applicable

  19. Customs E-Commerce (Deco) is available (again)

    23-04-2024 -

    The process Customs E-Commerce (Deco) is available (again) from Tuesday 23-04-2024 16:31.The process is available again. The emergency procedure is not or no longer applicable

  20. Import to EU, Export from EU and Storage (DMS) is available (again)

    23-04-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 23-04-2024 16:31.The process is available again. The emergency procedure is not or no longer applicable

  21. Customs E-Commerce (Deco) is unavailable

    23-04-2024 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 23-04-2024 15:57.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  22. Import to EU, Export from EU and Storage (DMS) is unavailable

    23-04-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 23-04-2024 15:57.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  23. Import to EU, Export from EU and Storage (AGS) is unavailable

    23-04-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 23-04-2024 15:57.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  24. Customs E-Commerce (Deco) is unavailable

    23-04-2024 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 23-04-2024 15:58.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  25. Import to EU, Export from EU and Storage (AGS) is unavailable

    23-04-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 23-04-2024 15:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.