Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6828 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Customs Decision Management System (CDMS) is available (again)

    30-01-2024 -

    The process Customs Decision Management System (CDMS) is available (again) from Tuesday 30-01-2024 07:08.The process is available again.

  2. EU Customs Trader Portal is available (again)

    30-01-2024 -

    The process EU Customs Trader Portal is available (again) from Tuesday 30-01-2024 07:08.The process is available again.

  3. Request Binding Tariff Information (BTI) is available (again)

    30-01-2024 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 30-01-2024 07:08.The process is available again.

  4. EU Trader Portal is available (again)

    30-01-2024 -

    The process EU Trader Portal is available (again) from Tuesday 30-01-2024 07:08.The process is available again.

  5. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    29-01-2024 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Monday 29-01-2024 22:10.The process is available again.

  6. Entry of goods to the EU (ICS2) is available (again)

    29-01-2024 -

    The process Entry of goods to the EU (ICS2) is available (again) from Monday 29-01-2024 22:10.The process is available again. The emergency procedure is not or no longer applicable

  7. Entry of goods to the EU (ICS2) availability is limited

    29-01-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Monday 29-01-2024 13:46. Due to a malfunction in the STI system, there are currently problems with the message handling offered...

  8. Mijn Douane is available (again)

    29-01-2024 -

    The process Mijn Douane is available (again) from Monday 29-01-2024 13:07.The process is available again.

  9. ICS2 Shared Trader Interface / Portal (STI-STP) availability is limited

    29-01-2024 -

    The availability of the process ICS2 Shared Trader Interface / Portal (STI-STP) is limited from Monday 29-01-2024 13:08.There are problems processing messages

  10. Mijn Douane is unavailable

    29-01-2024 -

    The process Mijn Douane is unavailable from Monday 29-01-2024 13:07.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  11. Registered Exporter (REX) is unavailable

    29-01-2024 -

    The process Registered Exporter (REX) is unavailable from Monday 29-01-2024 12:54.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  12. EU Customs Trader Portal is unavailable

    29-01-2024 -

    The process EU Customs Trader Portal is unavailable from Monday 29-01-2024 12:54.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  13. Request Binding Tariff Information (BTI) is unavailable

    29-01-2024 -

    The process Request Binding Tariff Information (BTI) is unavailable from Monday 29-01-2024 12:54.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  14. Request Authorized Economic Operator (AEO) is unavailable

    29-01-2024 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Monday 29-01-2024 12:54.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  15. Information document (INF) is unavailable

    29-01-2024 -

    The process Information document (INF) is unavailable from Monday 29-01-2024 12:54.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  16. Customs Decision Management System (CDMS) is unavailable

    29-01-2024 -

    The process Customs Decision Management System (CDMS) is unavailable from Monday 29-01-2024 12:54.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  17. EU Trader Portal is unavailable

    29-01-2024 -

    The process EU Trader Portal is unavailable from Monday 29-01-2024 12:54.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  18. Customs E-Commerce (Deco) is available (again)

    28-01-2024 -

    The process Customs E-Commerce (Deco) is available (again) from Sunday 28-01-2024 20:05.The process is available again.

  19. Import to EU, Export from EU and Storage (DMS) is available (again)

    28-01-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 28-01-2024 19:26.The process is available again. The emergency procedure is not or no longer applicable

  20. Import to EU, Export from EU and Storage (AGS) is available (again)

    28-01-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 28-01-2024 19:26.The process is available again. The emergency procedure is not or no longer applicable

  21. Import to EU, Export from EU and Storage (DMS) is unavailable

    28-01-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 28-01-2024 18:09.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  22. Import to EU, Export from EU and Storage (DMS) is unavailable

    28-01-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 28-01-2024 17:35.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  23. Customs E-Commerce (Deco) is unavailable

    28-01-2024 -

    The process Customs E-Commerce (Deco) is unavailable from Sunday 28-01-2024 17:35.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  24. Import to EU, Export from EU and Storage (AGS) is unavailable

    28-01-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 28-01-2024 13:11.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  25. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    28-01-2024 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Sunday 28-01-2024 13:11.Signals about a possible disruption have been received.