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8246 results

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  1. Security changes for the HTG MSA interface - UPDATE

    13-11-2025 -

    Dutch Customs is continuously working on keeping the Trade & Transport Gateway (HTG) secure. This usually happens “behind the scenes”, invisible to HTG users. In the near future, changes will be made to the security...

  2. Scheduled maintenance Consulting Tariff information

    13-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  3. Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

    13-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  4. Scheduled maintenance Mijn Douane

    13-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  5. Scheduled maintenance Customs E-Commerce (Deco)

    13-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  6. Ozone-depleting substances (ODS) is available (again)

    12-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Wednesday 12-11-2025 09:04.The process is available again. The emergency procedure is not or no longer applicable

  7. Ozone-depleting substances (ODS) is unavailable

    12-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Wednesday 12-11-2025 09:03.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  8. Ozone-depleting substances (ODS) is available (again)

    11-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Tuesday 11-11-2025 20:26.The process is available again. The emergency procedure is not or no longer applicable

  9. Mijn Douane is available (again)

    11-11-2025 -

    The process Mijn Douane is available (again) from Tuesday 11-11-2025 20:25.Maintenance has been completed. The emergency procedure is not or no longer applicable

  10. Ozone-depleting substances (ODS) is unavailable

    11-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Tuesday 11-11-2025 20:22.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  11. Proof of Union Status (PoUS) is available (again)

    11-11-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  12. Registered Exporter (REX) is available (again)

    11-11-2025 -

    The process Registered Exporter (REX) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  13. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    11-11-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  14. Information document (INF) is available (again)

    11-11-2025 -

    The process Information document (INF) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  15. EU Trader Portal is available (again)

    11-11-2025 -

    The process EU Trader Portal is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  16. Customs Decision Management System (CDMS) is available (again)

    11-11-2025 -

    The process Customs Decision Management System (CDMS) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  17. EU Customs Trader Portal is available (again)

    11-11-2025 -

    The process EU Customs Trader Portal is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  18. Request Binding Tariff Information (BTI) is available (again)

    11-11-2025 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  19. Request Authorized Economic Operator (AEO) is available (again)

    11-11-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  20. Mijn Douane availability is limited

    11-11-2025 -

    The availability of the process Mijn Douane is limited from Tuesday 11-11-2025 16:00. mycustoms is limitedly available, excise goods transport is available. You are allowed to use the fall-back procedure. However: it is our advice...

  21. Information document (INF) is unavailable

    11-11-2025 -

    The process Information document (INF) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  22. Proof of Union Status (PoUS) is unavailable

    11-11-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  23. EU Trader Portal is unavailable

    11-11-2025 -

    The process EU Trader Portal is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  24. Registered Exporter (REX) is unavailable

    11-11-2025 -

    The process Registered Exporter (REX) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  25. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    11-11-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for...