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6759 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. EU Trader Portal is unavailable

    03-03-2025 -

    The process EU Trader Portal is unavailable from Monday 03-03-2025 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  2. Request Authorized Economic Operator (AEO) is unavailable

    03-03-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Monday 03-03-2025 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  3. Mijn Douane availability is limited

    03-03-2025 -

    The availability of the process Mijn Douane is limited from Monday 03-03-2025 10:14.Due to a disruption at DigiD, logging in with DigiD on MyCustoms is currently not possible

  4. Scheduled maintenance Request Authorized Economic Operator (AEO), Request Binding Tariff Information (BTI), EU Customs Trader Portal, Registered Exporter (REX), ICS2 Shared Trader Interface / Portal (STI-STP), Information document (INF), Proof of Union Status (PoUS)

    03-03-2025 -

    Required maintenance on Government systems will be performed from Tuesday 04-03-2025 19:00 until (expected end-time) Tuesday 04-03-2025 20:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  5. Import to EU, Export from EU and Storage (DMS) availability is limited

    01-03-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Saturday 01-03-2025 17:27. After the release last Saturday, some GoodsPresentation (IE432), where representation with status 3 (indirect representation)...

  6. Import to EU, Export from EU and Storage (AGS) is available (again)

    01-03-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 01-03-2025 16:04.The process is available again. The emergency procedure is not or no longer applicable

  7. Import to EU, Export from EU and Storage (AGS) is unavailable

    01-03-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 01-03-2025 16:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  8. Import to EU, Export from EU and Storage (DMS) is unavailable

    01-03-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 01-03-2025 16:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  9. Mijn Douane is available (again)

    01-03-2025 -

    The process Mijn Douane is available (again) from Saturday 01-03-2025 15:48.Maintenance has been completed. The emergency procedure is not or no longer applicable

  10. Consulting Tariff information is available (again)

    01-03-2025 -

    The process Consulting Tariff information is available (again) from Saturday 01-03-2025 15:48.Maintenance has been completed.

  11. Customs E-Commerce (Deco) is available (again)

    01-03-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 01-03-2025 15:48.Maintenance has been completed.

  12. Transport (NCTS phase 4) is available (again)

    01-03-2025 -

    The process Transport (NCTS phase 4) is available (again) from Saturday 01-03-2025 11:58.Maintenance has been completed.

  13. Transport (NCTS phase 5) is available (again)

    01-03-2025 -

    The process Transport (NCTS phase 5) is available (again) from Saturday 01-03-2025 11:58.Maintenance has been completed. The emergency procedure is not or no longer applicable

  14. Transport of excisable goods (EMCS) is available (again)

    01-03-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Saturday 01-03-2025 11:58.Maintenance has been completed. The emergency procedure is not or no longer applicable

  15. Transport (NCTS phase 5) is unavailable

    01-03-2025 -

    The process Transport (NCTS phase 5) is unavailable from Saturday 01-03-2025 10:06.Scheduled maintenance has started. You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  16. Transport (NCTS phase 5) is unavailable

    01-03-2025 -

    The process Transport (NCTS phase 5) is unavailable from Saturday 01-03-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  17. Transport (NCTS phase 4) is unavailable

    01-03-2025 -

    The process Transport (NCTS phase 4) is unavailable from Saturday 01-03-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  18. Consulting Tariff information is unavailable

    01-03-2025 -

    The process Consulting Tariff information is unavailable from Saturday 01-03-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  19. Transport of excisable goods (EMCS) is unavailable

    01-03-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 01-03-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  20. Customs E-Commerce (Deco) is unavailable

    01-03-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 01-03-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  21. Import to EU, Export from EU and Storage (DMS) is unavailable

    01-03-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 01-03-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  22. Import to EU, Export from EU and Storage (AGS) is unavailable

    01-03-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 01-03-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  23. Mijn Douane is unavailable

    01-03-2025 -

    The process Mijn Douane is unavailable from Saturday 01-03-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  24. Scheduled maintenance Customs E-Commerce (Deco)

    28-02-2025 -

    Required maintenance on Government systems will be performed from Saturday 01-03-2025 08:00 until (expected end-time) Saturday 01-03-2025 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  25. ( CANCELED ) Scheduled maintenance Request Authorized Economic Operator (AEO), Request Binding Tariff Information (BTI), EU Customs Trader Portal, EU Trader Portal, Registered Exporter (REX), ICS2 Shared Trader Interface / Portal (STI-STP), Proof of Union Status (PoUS)

    27-02-2025 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Saturday 08-03-2025 20:00 until (expected end-time) Thursday 27-02-2025 10:03.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been completed. You...