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8274 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Transport (NCTS phase 5) is unavailable

    31-01-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 31-01-2025 03:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: The cause of the disruption is known. A...

  2. Transport (NCTS phase 5) is unavailable

    31-01-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 31-01-2025 03:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: The cause of the disruption is known. A...

  3. Transport of excisable goods (EMCS) is available (again)

    31-01-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  4. Import to EU, Export from EU and Storage (DMS) is available (again)

    31-01-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  5. Ship stores (Single Window) is available (again)

    31-01-2025 -

    The process Ship stores (Single Window) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  6. Exit from the EU (Single Window) is available (again)

    31-01-2025 -

    The process Exit from the EU (Single Window) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  7. Entry of goods to the EU (Single Window) is available (again)

    31-01-2025 -

    The process Entry of goods to the EU (Single Window) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  8. Customs E-Commerce (Deco) is available (again)

    31-01-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  9. Entry of goods to the EU (ICS2) is available (again)

    31-01-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  10. Import to EU, Export from EU and Storage (DMS) is unavailable

    31-01-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Friday 31-01-2025 06:16.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update The cause of...

  11. Transport (NCTS phase 5) is unavailable

    31-01-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 31-01-2025 03:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: The cause of the disruption is known. Work...

  12. Mijn Douane is unavailable

    31-01-2025 -

    The process Mijn Douane is unavailable from Friday 31-01-2025 06:11.due to a disruption, my customs is unavailable.

  13. Entry of goods to the EU (ICS2) availability is limited

    31-01-2025 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Friday 31-01-2025 06:11. There are currently problems with the ICS2 message handling offered via the National System (NES). This has...

  14. Transport of excisable goods (EMCS) is unavailable

    31-01-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Friday 31-01-2025 06:55.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure....

  15. Customs E-Commerce (Deco) is unavailable

    31-01-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Friday 31-01-2025 06:55.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  16. Import to EU, Export from EU and Storage (DMS) is unavailable

    31-01-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Friday 31-01-2025 06:15.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  17. Entry of goods to the EU (Single Window) is unavailable

    31-01-2025 -

    The process Entry of goods to the EU (Single Window) is unavailable from Friday 31-01-2025 06:04.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use...

  18. Ship stores (Single Window) is unavailable

    31-01-2025 -

    The process Ship stores (Single Window) is unavailable from Friday 31-01-2025 06:04.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However:...

  19. Exit from the EU (Single Window) is unavailable

    31-01-2025 -

    The process Exit from the EU (Single Window) is unavailable from Friday 31-01-2025 06:04.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back...

  20. Entry of goods to the EU (ICS2) is unavailable

    31-01-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Friday 31-01-2025 06:04.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the...

  21. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    31-01-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Friday 31-01-2025 05:55.Signals about a possible disruption have been received. The emergency procedure is not or no...

  22. Import to EU, Export from EU and Storage (DMS) is unavailable

    31-01-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Friday 31-01-2025 05:41.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  23. Transport (NCTS phase 5) is unavailable

    31-01-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 31-01-2025 03:48.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However:...

  24. NHD opening hours on Monday, February 3

    30-01-2025 -

    Due to the death of a close colleague, the National Customs Helpdesk will be closed from 12:00 on Monday 3 February. If you experience a problem in one of the Customs systems or do not...

  25. Mijn Douane is available (again)

    28-01-2025 -

    The process Mijn Douane is available (again) from Tuesday 28-01-2025 16:30.The process is available again.