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8043 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Entry of goods to the EU (Single Window) is available (again)

    30-10-2024 -

    The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 30-10-2024 11:53.The process is available again. The emergency procedure is not or no longer applicable

  2. Customs E-Commerce (Deco) is available (again)

    30-10-2024 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 30-10-2024 11:21.The process is available again. The emergency procedure is not or no longer applicable

  3. Customs E-Commerce (Deco) is unavailable

    30-10-2024 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 29-10-2024 10:47.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  4. Import to EU, Export from EU and Storage (DMS) is unavailable

    30-10-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 29-10-2024 10:09. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The specialist ar...

  5. Exit from the EU (Single Window) availability is limited

    30-10-2024 -

    The availability of the process Exit from the EU (Single Window) is limited from Tuesday 29-10-2024 16:28.At this moment the messaging is delayed. You are allowed to use the fall-back procedure. However: it is our...

  6. Entry of goods to the EU (ICS2) availability is limited

    30-10-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Tuesday 29-10-2024 16:30. There are currently problems with message handling offered through the National System (NES). This is impacting the...

  7. Entry of goods to the EU (Single Window) availability is limited

    30-10-2024 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Wednesday 30-10-2024 09:11.At this moment the messaging is delayed. You are allowed to use the fall-back procedure. However: it...

  8. Transport of excisable goods (EMCS) is available (again)

    30-10-2024 -

    The process Transport of excisable goods (EMCS) is available (again) from Wednesday 30-10-2024 08:57.The process is available again.

  9. Mijn Douane is available (again)

    30-10-2024 -

    The process Mijn Douane is available (again) from Wednesday 30-10-2024 08:57.The process is available again.

  10. Transport (NCTS phase 4) is unavailable

    29-10-2024 -

    The process Transport (NCTS phase 4) is unavailable from Tuesday 29-10-2024 08:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You can use the emergency procedure Authorised Consignor NCTS....

  11. Transport (NCTS phase 4) is unavailable

    29-10-2024 -

    The process Transport (NCTS phase 4) is unavailable from Tuesday 29-10-2024 08:00. You can use the emergency procedure Authorised Consignor NCTS. All licences Permitted Sender for phase 4 are no longer valid as of 08:00....

  12. Transport (NCTS phase 5) is unavailable

    29-10-2024 -

    The process Transport (NCTS phase 5) is unavailable from Tuesday 29-10-2024 08:00.NCTS Phase 5 will be unavailable at least until 09:00 tomorrow morning, October 30. You can use the emergency procedure for NCTS phase 5...

  13. Entry of goods to the EU (ICS2) availability is limited

    29-10-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Tuesday 29-10-2024 16:28.There are currently problems with message handling offered through the National System (NES). This is impacting the message...

  14. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    29-10-2024 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Tuesday 29-10-2024 16:28.The process is available again. The emergency procedure is not or no longer applicable

  15. Exit from the EU (Single Window) availability is limited

    29-10-2024 -

    The availability of the process Exit from the EU (Single Window) is limited from Tuesday 29-10-2024 16:23.At this moment the messaging is delayed. You are allowed to use the fall-back procedure. However: it is our...

  16. ICS2 Shared Trader Interface / Portal (STI-STP) availability is limited

    29-10-2024 -

    The availability of the process ICS2 Shared Trader Interface / Portal (STI-STP) is limited from Tuesday 29-10-2024 16:19.There are currently problems with message handling offered through the National System (NES). This is impacting the message...

  17. Customs E-Commerce (Deco) is unavailable

    29-10-2024 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 29-10-2024 10:47. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The specialist ar currently working on a solution.

  18. Import to EU, Export from EU and Storage (DMS) is unavailable

    29-10-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 29-10-2024 10:09. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The specialist ar...

  19. Transport of excisable goods (EMCS) availability is limited

    29-10-2024 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Tuesday 29-10-2024 15:09. Some IE818 messages are not processed properly. A solution is being worked on. Sorry for the inconvenience.

  20. Mijn Douane availability is limited

    29-10-2024 -

    The availability of the process Mijn Douane is limited from Tuesday 29-10-2024 14:33. There are currently problems in My Customs for processing your excise tax declarations. A solution is being worked on. Sorry for the...

  21. Transport of excisable goods (EMCS) is available (again)

    29-10-2024 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 29-10-2024 14:33.The process is available again.

  22. Transport of excisable goods (EMCS) availability is limited

    29-10-2024 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Tuesday 29-10-2024 14:21. There are currently problems in My Customs for processing your excise tax declarations. A solution is being worked on....

  23. Mijn Douane is available (again)

    29-10-2024 -

    The process Mijn Douane is available (again) from Tuesday 29-10-2024 13:18.The process is available again.

  24. Ship stores (Single Window) is available (again)

    29-10-2024 -

    The process Ship stores (Single Window) is available (again) from Tuesday 29-10-2024 13:01.The process is available again.

  25. Exit from the EU (Single Window) is available (again)

    29-10-2024 -

    The process Exit from the EU (Single Window) is available (again) from Tuesday 29-10-2024 13:01.The process is available again.