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  1. Import to EU, Export from EU and Storage (DMS) is unavailable

    02-02-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 02-02-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  2. Import to EU, Export from EU and Storage (AGS) is unavailable

    02-02-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 02-02-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  3. ( CANCELED ) Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    02-02-2025 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Sunday 02-02-2025 08:00 until (expected end-time) Sunday 02-02-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver...

  4. ( CANCELED ) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    02-02-2025 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Sunday 02-02-2025 08:00 until (expected end-time) Sunday 02-02-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver...

  5. ( CANCELED ) Scheduled maintenance Consulting Tariff information

    02-02-2025 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Sunday 02-02-2025 08:00 until (expected end-time) Sunday 02-02-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver...

  6. ( CANCELED ) Scheduled maintenance Mijn Douane

    02-02-2025 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Sunday 02-02-2025 08:00 until (expected end-time) Sunday 02-02-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver...

  7. ( CANCELED ) Scheduled maintenance Customs E-Commerce (Deco)

    02-02-2025 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Sunday 02-02-2025 08:00 until (expected end-time) Sunday 02-02-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver...

  8. Transport (NCTS phase 5) availability is limited

    31-01-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Friday 31-01-2025 15:39. The general outage for NCTS of 31 January has now been resolved. However, the limited availability of NCTS destination still...

  9. Mijn Douane is available (again)

    31-01-2025 -

    The process Mijn Douane is available (again) from Friday 31-01-2025 13:12.The process is available again.

  10. Transport (NCTS phase 5) is unavailable

    31-01-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 31-01-2025 03:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: The cause of the disruption is known. A...

  11. Transport (NCTS phase 5) is unavailable

    31-01-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 31-01-2025 03:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: The cause of the disruption is known. A...

  12. Transport of excisable goods (EMCS) is available (again)

    31-01-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  13. Import to EU, Export from EU and Storage (DMS) is available (again)

    31-01-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  14. Ship stores (Single Window) is available (again)

    31-01-2025 -

    The process Ship stores (Single Window) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  15. Exit from the EU (Single Window) is available (again)

    31-01-2025 -

    The process Exit from the EU (Single Window) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  16. Entry of goods to the EU (Single Window) is available (again)

    31-01-2025 -

    The process Entry of goods to the EU (Single Window) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  17. Customs E-Commerce (Deco) is available (again)

    31-01-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  18. Entry of goods to the EU (ICS2) is available (again)

    31-01-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Friday 31-01-2025 12:31.The process is available again. The emergency procedure is not or no longer applicable

  19. Import to EU, Export from EU and Storage (DMS) is unavailable

    31-01-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Friday 31-01-2025 06:16.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update The cause of...

  20. Transport (NCTS phase 5) is unavailable

    31-01-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 31-01-2025 03:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: The cause of the disruption is known. Work...

  21. Mijn Douane is unavailable

    31-01-2025 -

    The process Mijn Douane is unavailable from Friday 31-01-2025 06:11.due to a disruption, my customs is unavailable.

  22. Entry of goods to the EU (ICS2) availability is limited

    31-01-2025 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Friday 31-01-2025 06:11. There are currently problems with the ICS2 message handling offered via the National System (NES). This has...

  23. Transport of excisable goods (EMCS) is unavailable

    31-01-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Friday 31-01-2025 06:55.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure....

  24. Customs E-Commerce (Deco) is unavailable

    31-01-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Friday 31-01-2025 06:55.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  25. Import to EU, Export from EU and Storage (DMS) is unavailable

    31-01-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Friday 31-01-2025 06:15.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...