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6284 results

  • Type of information

  • Disruptions and maintenance

Mijn Douane is unavailable

01-07-2023 -

The process Mijn Douane is unavailable from Saturday 01-07-2023 08:21.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages will...

Exit from the EU (Single Window) is unavailable

01-07-2023 -

The process Exit from the EU (Single Window) is unavailable from Saturday 01-07-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

Ship stores is unavailable

01-07-2023 -

The process Ship stores is unavailable from Saturday 01-07-2023 08:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

Import to EU, Export from EU and Storage (DMS) is unavailable

01-07-2023 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 01-07-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Entry of goods to the EU (Single Window) is unavailable

01-07-2023 -

The process Entry of goods to the EU (Single Window) is unavailable from Saturday 01-07-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

Entry of goods to the EU (ICS2) is unavailable

01-07-2023 -

The process Entry of goods to the EU (ICS2) is unavailable from Saturday 01-07-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

Import to EU, Export from EU and Storage (AGS) is unavailable

01-07-2023 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 01-07-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Trade and Transport Gateway (HTG) is unavailable

01-07-2023 -

The process Trade and Transport Gateway (HTG) is unavailable from Saturday 01-07-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance,...

Transport of excisable goods (EMCS) is unavailable

01-07-2023 -

The process Transport of excisable goods (EMCS) is unavailable from Saturday 01-07-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance,...

Entry of goods to the EU (ICS2) availability is limited

01-07-2023 -

The availability of the process Entry of goods to the EU (ICS2) is limited from Saturday 01-07-2023 08:00. The Introduction to the EU (ICS2) process is “Restricted” available from Saturday 01-07-2023 08:00. The planned maintenance:...

Customs E-Commerce (Deco) is unavailable

01-07-2023 -

The process Customs E-Commerce (Deco) is unavailable from Saturday 01-07-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

Scheduled maintenance Entry of goods to the EU (ICS2)

30-06-2023 -

Required maintenance on Government systems will be performed from Saturday 01-07-2023 08:00 until (expected end-time) Saturday 01-07-2023 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: The Introduction to the EU (ICS2) process is...

( MODIFIED ) Scheduled maintenance Entry of goods to the EU (ICS2)

30-06-2023 -

The Introduction to the EU (ICS2) process is “Restricted” available from Saturday 01-07-2023 08:00. The planned maintenance: you can submit the Presentation Notification ICS2 (PNI) as usual, these will not be processed but buffered during...

Import to EU, Export from EU and Storage (AGS) is available (again)

28-06-2023 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 28-06-2023 18:39.The backlog in processing the messages has been cleared. Messages can be delivered as usual again. The emergency...

Import to EU, Export from EU and Storage (AGS) availability is limited

28-06-2023 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 28-06-2023 17:32. UPDATE: all export declarations have been processed in AGS, import declarations submitted today still have...

Import to EU, Export from EU and Storage (AGS) is unavailable

28-06-2023 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 28-06-2023 12:12. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure...

Information about our financial administration

28-06-2023 -

Dear customer, If you recently have sent an e-mail to our financial administration department to which you have not yet received a reply. Our apologies for this. In some situations, the transition to a new...

Transport of excisable goods (EMCS) is available (again)

28-06-2023 -

The process Transport of excisable goods (EMCS) is available (again) from Wednesday 28-06-2023 13:02.The process is available again. The emergency procedure is not or no longer applicable

Exit from the EU (Single Window) is available (again)

28-06-2023 -

The process Exit from the EU (Single Window) is available (again) from Wednesday 28-06-2023 12:38.The process is available again.

Transport (NCTS) is available (again)

28-06-2023 -

The process Transport (NCTS) is available (again) from Wednesday 28-06-2023 12:24.The process is available again. The emergency procedure is not or no longer applicable

Ship stores is available (again)

28-06-2023 -

The process Ship stores is available (again) from Wednesday 28-06-2023 12:21.The process is available again.

Entry of goods to the EU (Single Window) is available (again)

28-06-2023 -

The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 28-06-2023 12:21.The process is available again.

Entry of goods to the EU (ICS2) is available (again)

28-06-2023 -

The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 28-06-2023 12:21.The process is available again.

Transport of excisable goods (EMCS) is available (again)

28-06-2023 -

The process Transport of excisable goods (EMCS) is available (again) from Wednesday 28-06-2023 12:18.The process is available again. The emergency procedure is not or no longer applicable

Transport (NCTS) availability is limited

28-06-2023 -

The availability of the process Transport (NCTS) is limited from Wednesday 28-06-2023 12:19. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your...