Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7053 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Customs E-Commerce (Deco) is unavailable

    28-11-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 28-11-2023 11:35.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The emergency procedure is not or no longer applicable

  2. Customs E-Commerce (Deco) is unavailable

    28-11-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 28-11-2023 11:35.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  3. Import to EU, Export from EU and Storage (DMS) is unavailable

    28-11-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 28-11-2023 11:35.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  4. Consulting Tariff information is unavailable

    28-11-2023 -

    The process Consulting Tariff information is unavailable from Tuesday 28-11-2023 11:35.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  5. Import to EU, Export from EU and Storage (AGS) is unavailable

    28-11-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 28-11-2023 11:29.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  6. Import to EU, Export from EU and Storage (DMS) is available (again)

    28-11-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 28-11-2023 10:17.The process is available again. The emergency procedure is not or no longer applicable

  7. Import to EU, Export from EU and Storage (AGS) is available (again)

    28-11-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 28-11-2023 10:31.The process is available again.

  8. Import to EU, Export from EU and Storage (DMS) is unavailable

    28-11-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 28-11-2023 10:17.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  9. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    28-11-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Tuesday 28-11-2023 08:44.Signals about a possible disruption have been received.

  10. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    28-11-2023 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Tuesday 28-11-2023 08:44.Signals about a possible disruption have been received.

  11. Import to EU, Export from EU and Storage (DMS) is available (again)

    27-11-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 27-11-2023 17:56.The process is available again. The emergency procedure is not or no longer applicable

  12. Import to EU, Export from EU and Storage (AGS) is available (again)

    27-11-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 27-11-2023 16:10.The process is available again. The emergency procedure is not or no longer applicable

  13. Import to EU, Export from EU and Storage (DMS) is unavailable

    27-11-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 27-11-2023 12:55.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  14. Consulting Tariff information is available (again)

    27-11-2023 -

    The process Consulting Tariff information is available (again) from Monday 27-11-2023 15:14.The process is available again.

  15. Consulting Tariff information is unavailable

    27-11-2023 -

    The process Consulting Tariff information is unavailable from Monday 27-11-2023 14:48.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  16. Import to EU, Export from EU and Storage (AGS) is unavailable

    27-11-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 27-11-2023 13:26.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  17. Entry of goods to the EU (ICS2) is available (again)

    27-11-2023 -

    The process Entry of goods to the EU (ICS2) is available (again) from Monday 27-11-2023 10:30.The process is available again. The emergency procedure is not or no longer applicable

  18. Import to EU, Export from EU and Storage (DMS) is unavailable

    27-11-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 27-11-2023 12:04.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  19. Import to EU, Export from EU and Storage (DMS) availability is limited

    27-11-2023 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Monday 27-11-2023 12:04.At this moment the messaging is delayed. You are allowed to use the fall-back procedure. However:...

  20. Import to EU, Export from EU and Storage (AGS) is available (again)

    27-11-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 27-11-2023 12:04.The process is available again.

  21. Entry of goods to the EU (ICS2) is unavailable

    27-11-2023 -

    The process Entry of goods to the EU (ICS2) is unavailable from Monday 27-11-2023 10:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Problems have been detected with the...

  22. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    27-11-2023 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Monday 27-11-2023 12:04.Signals about a possible disruption have been received.

  23. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    27-11-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Monday 27-11-2023 12:04.Signals about a possible disruption have been received.

  24. Reporting persons on board (Single Window – PAX) is unavailable

    24-11-2023 -

    The process Reporting persons on board (Single Window – PAX) is unavailable from Friday 24-11-2023 08:41.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Due to a necessary Change...

  25. Reporting persons on board (Single Window – PAX) is unavailable

    24-11-2023 -

    The process Reporting persons on board (Single Window – PAX) is unavailable from Friday 24-11-2023 08:39.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Due to a a necessary...