Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6835 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Requesting VAT Party information is available (again)

    03-10-2023 -

    The process Requesting VAT Party information is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  2. Requesting Guarantee information is available (again)

    03-10-2023 -

    The process Requesting Guarantee information is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  3. Consulting Exchange Rates is available (again)

    03-10-2023 -

    The process Consulting Exchange Rates is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  4. Consulting Tariff information is available (again)

    03-10-2023 -

    The process Consulting Tariff information is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  5. Download Tariff information is available (again)

    03-10-2023 -

    The process Download Tariff information is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  6. Transport of excisable goods (EMCS) is available (again)

    03-10-2023 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  7. Ship stores is available (again)

    03-10-2023 -

    The process Ship stores is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  8. Venue (Couriers and E-Commerce) is available (again)

    03-10-2023 -

    The process Venue (Couriers and E-Commerce) is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  9. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    03-10-2023 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  10. Exit from the EU (Single Window) is available (again)

    03-10-2023 -

    The process Exit from the EU (Single Window) is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  11. Transport (NCTS) is available (again)

    03-10-2023 -

    The process Transport (NCTS) is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  12. Mijn Douane is available (again)

    03-10-2023 -

    The process Mijn Douane is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  13. Entry of goods to the EU (Single Window) is available (again)

    03-10-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  14. Entry of goods to the EU (ICS2) is available (again)

    03-10-2023 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  15. Import to EU, Export from EU and Storage (AGS) is available (again)

    03-10-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  16. Import to EU, Export from EU and Storage (DMS) is available (again)

    03-10-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 03-10-2023 16:00.The process is available again.

  17. Error in IE432 Presentation Notification (GPR) DMS217AA

    03-10-2023 -
    Service message
     - 

    It is possible that you will receive a DMS217AA error message when submitting a GPR message for an Advance Declaration. This is a known error. You can submit a request for inactivation (IE414) for the...

  18. (Update) Website for software suppliers is accessible again

    03-10-2023 -
    Service message
     - 

    The problems on nhdouane.nl have been resolved. The website is available again. We apologize for the inconvenience.

  19. Website for software suppliers is not accessible

    03-10-2023 -
    Service message
     - 

    Due to a malfunction, nhdouane.nl cannot be accessed. A solution is being worked on. We will inform you if the situation changes.

  20. Scheduled maintenance Entry of goods to the EU (Single Window)

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Currently, there is no messaging possible due to...

  21. Scheduled maintenance Entry of goods to the EU (ICS2)

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: The Presentation Notification ICS2 (PNI) is currently not...

  22. Scheduled maintenance Ship stores

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  23. Scheduled maintenance Mijn Douane

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  24. Scheduled maintenance Customs E-Commerce (Deco)

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  25. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...