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Requesting Guarantee information is unavailable
The process Requesting Guarantee information is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.
Import to EU, Export from EU and Storage (DMS) is unavailable
The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.
Entry of goods to the EU (Single Window) is unavailable
The process Entry of goods to the EU (Single Window) is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.
Entry of goods to the EU (Single Window) is available (again)
The process Entry of goods to the EU (Single Window) is available (again) from Thursday 25-05-2023 14:57.The process is available again.
Important information about making payments to the emergency account.
Due to a transition to a new financial administration, payments via the emergency account NL04INGB0000361564 are automatically offered to our financial administration. To make an urgent payment, use the payment reference for the current month....
Entry of goods to the EU (Single Window) availability is limited
The availability of the process Entry of goods to the EU (Single Window) is limited from Thursday 25-05-2023 12:40.
Exit from the EU (Single Window) is available (again)
The process Exit from the EU (Single Window) is available (again) from Thursday 25-05-2023 10:06.The process is available again.
Request Binding Tariff Information (BTI) is available (again)
The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 24-05-2023 23:00.The process is available again.
Exit from the EU (Single Window) availability is limited
The availability of the process Exit from the EU (Single Window) is limited from Wednesday 24-05-2023 22:50.
Request Binding Tariff Information (BTI) is unavailable
The process Request Binding Tariff Information (BTI) is unavailable from Wednesday 24-05-2023 19:00. New Application release – Start Date/Time unavailability:24/05/2023 19:00 CET End Date/Time unavailability:24/05/2023 23:00 CET
Scheduled maintenance Mijn Douane
Required maintenance on Government systems will be performed from Saturday 03-06-2023 08:00 until (expected end-time) Saturday 03-06-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
Transport (NCTS) is available (again)
The process Transport (NCTS) is available (again) from Wednesday 24-05-2023 11:03.The process is available again. The emergency procedure is not or no longer applicable
Transport of excisable goods (EMCS) is available (again)
The process Transport of excisable goods (EMCS) is available (again) from Wednesday 24-05-2023 11:03.The process is available again. The emergency procedure is not or no longer applicable
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 24-05-2023 11:03.The process is available again. The emergency procedure is not or no longer applicable
Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 24-05-2023 09:36.The malfunction and the possible use of the emergency procedure only applies to declarants who submit...
Transport (NCTS) availability is limited
The availability of the process Transport (NCTS) is limited from Wednesday 24-05-2023 09:36.The malfunction and the possible use of the emergency procedure only applies to declarants who submit the declarations via the MSA interface. You...
Transport of excisable goods (EMCS) availability is limited
The availability of the process Transport of excisable goods (EMCS) is limited from Wednesday 24-05-2023 09:36.The malfunction and the possible use of the emergency procedure only applies to declarants who submit the declarations via the...
Transport of excisable goods (EMCS) availability is under investigation
The availability of the process Transport of excisable goods (EMCS) is under investigation from Wednesday 24-05-2023 09:15.Signals about a possible disruption have been received.
Transport (NCTS) availability is under investigation
The availability of the process Transport (NCTS) is under investigation from Wednesday 24-05-2023 09:15.Signals about a possible disruption have been received. The emergency procedure is not or no longer applicable
Import to EU, Export from EU and Storage (AGS) availability is under investigation
The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 24-05-2023 09:15.Signals about a possible disruption have been received.
Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
Required maintenance on Government systems will be performed from Saturday 03-06-2023 08:00 until (expected end-time) Saturday 03-06-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
Scan in Rotterdam is available (again)
The process Scan in Rotterdam is available (again) from Tuesday 23-05-2023 13:19.The process is available again. “The scan on the container terminal Euromax (EMX) is available again. You can no longer use the emergency procedure...
Scheduled maintenance Consulting Tariff information
Required maintenance on Government systems will be performed from Saturday 03-06-2023 08:00 until (expected end-time) Saturday 03-06-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: From Saturday 03-06-2023 08:00 to (estimated end time)...
Scheduled maintenance Customs E-Commerce (Deco)
Required maintenance on Government systems will be performed from Saturday 03-06-2023 08:00 until (expected end-time) Saturday 03-06-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
Scheduled maintenance Transport (NCTS)
Required maintenance on Government systems will be performed from Saturday 03-06-2023 10:00 until (expected end-time) Saturday 03-06-2023 11:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...