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6312 results

  • Type of information

  • Disruptions and maintenance

Customs E-Commerce (Deco) is unavailable

27-05-2023 -

The process Customs E-Commerce (Deco) is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Import to EU, Export from EU and Storage (AGS) is unavailable

27-05-2023 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Transport of excisable goods (EMCS) is unavailable

27-05-2023 -

The process Transport of excisable goods (EMCS) is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Requesting VAT Party information is unavailable

27-05-2023 -

The process Requesting VAT Party information is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Requesting Guarantee information is unavailable

27-05-2023 -

The process Requesting Guarantee information is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Import to EU, Export from EU and Storage (DMS) is unavailable

27-05-2023 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Entry of goods to the EU (Single Window) is unavailable

27-05-2023 -

The process Entry of goods to the EU (Single Window) is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Entry of goods to the EU (Single Window) is available (again)

25-05-2023 -

The process Entry of goods to the EU (Single Window) is available (again) from Thursday 25-05-2023 14:57.The process is available again.

Important information about making payments to the emergency account.

25-05-2023 -

Due to a transition to a new financial administration, payments via the emergency account NL04INGB0000361564 are automatically offered to our financial administration. To make an urgent payment, use the payment reference for the current month....

Entry of goods to the EU (Single Window) availability is limited

25-05-2023 -

The availability of the process Entry of goods to the EU (Single Window) is limited from Thursday 25-05-2023 12:40.

Exit from the EU (Single Window) is available (again)

25-05-2023 -

The process Exit from the EU (Single Window) is available (again) from Thursday 25-05-2023 10:06.The process is available again.

Request Binding Tariff Information (BTI) is available (again)

24-05-2023 -

The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 24-05-2023 23:00.The process is available again.

Exit from the EU (Single Window) availability is limited

24-05-2023 -

The availability of the process Exit from the EU (Single Window) is limited from Wednesday 24-05-2023 22:50.

Request Binding Tariff Information (BTI) is unavailable

24-05-2023 -

The process Request Binding Tariff Information (BTI) is unavailable from Wednesday 24-05-2023 19:00. New Application release – Start Date/Time unavailability:24/05/2023 19:00 CET End Date/Time unavailability:24/05/2023 23:00 CET

Scheduled maintenance Mijn Douane

24-05-2023 -

Required maintenance on Government systems will be performed from Saturday 03-06-2023 08:00 until (expected end-time) Saturday 03-06-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Transport (NCTS) is available (again)

24-05-2023 -

The process Transport (NCTS) is available (again) from Wednesday 24-05-2023 11:03.The process is available again. The emergency procedure is not or no longer applicable

Transport of excisable goods (EMCS) is available (again)

24-05-2023 -

The process Transport of excisable goods (EMCS) is available (again) from Wednesday 24-05-2023 11:03.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) is available (again)

24-05-2023 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 24-05-2023 11:03.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) availability is limited

24-05-2023 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 24-05-2023 09:36.The malfunction and the possible use of the emergency procedure only applies to declarants who submit...

Transport (NCTS) availability is limited

24-05-2023 -

The availability of the process Transport (NCTS) is limited from Wednesday 24-05-2023 09:36.The malfunction and the possible use of the emergency procedure only applies to declarants who submit the declarations via the MSA interface. You...

Transport of excisable goods (EMCS) availability is limited

24-05-2023 -

The availability of the process Transport of excisable goods (EMCS) is limited from Wednesday 24-05-2023 09:36.The malfunction and the possible use of the emergency procedure only applies to declarants who submit the declarations via the...

Transport of excisable goods (EMCS) availability is under investigation

24-05-2023 -

The availability of the process Transport of excisable goods (EMCS) is under investigation from Wednesday 24-05-2023 09:15.Signals about a possible disruption have been received.

Transport (NCTS) availability is under investigation

24-05-2023 -

The availability of the process Transport (NCTS) is under investigation from Wednesday 24-05-2023 09:15.Signals about a possible disruption have been received. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) availability is under investigation

24-05-2023 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 24-05-2023 09:15.Signals about a possible disruption have been received.

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

23-05-2023 -

Required maintenance on Government systems will be performed from Saturday 03-06-2023 08:00 until (expected end-time) Saturday 03-06-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...