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6283 results

  • Type of information

  • Disruptions and maintenance

Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

23-05-2023 -

Required maintenance on Government systems will be performed from Saturday 03-06-2023 08:00 until (expected end-time) Saturday 03-06-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scan in Rotterdam availability is limited

22-05-2023 -

The availability of the process Scan in Rotterdam is limited from Monday 22-05-2023 11:15.

Request Binding Tariff Information (BTI) is available (again)

16-05-2023 -

The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 16-05-2023 22:00.The process is available again.

Request Binding Tariff Information (BTI) is unavailable

16-05-2023 -

The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 16-05-2023 18:00. During the maintenance on Tuesday, May 16, the Application Binding Rate Information (EBTI – PROD) will be unavailable from 6 p.m. to...

Reminder opening times NHD: closed on May 18 and limited access on May 19.

16-05-2023 -

The National Customs Helpdesk (NHD) will be closed on Thursday 18 May and Friday 19 May. The NHD will be open on Friday 19 May. For your (urgent) payments, this means that they will not...

Mijn Douane is available (again)

13-05-2023 -

The process Mijn Douane is available (again) from Saturday 13-05-2023 14:25.The process is available again.

Customs Decision Management System (CDMS) is available (again)

13-05-2023 -

The process Customs Decision Management System (CDMS) is available (again) from Saturday 13-05-2023 08:58.The process is available again.

EU Trader Portal is available (again)

13-05-2023 -

The process EU Trader Portal is available (again) from Saturday 13-05-2023 08:58.The process is available again.

Customs Decision Management System (CDMS) is unavailable

12-05-2023 -

The process Customs Decision Management System (CDMS) is unavailable from Friday 12-05-2023 19:00.

EU Trader Portal is unavailable

12-05-2023 -

The process EU Trader Portal is unavailable from Friday 12-05-2023 19:00.

Mijn Douane is unavailable

12-05-2023 -

The process Mijn Douane is unavailable from Friday 12-05-2023 17:15.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages will...

Scheduled maintenance EU Trader Portal, Customs Decision Management System (CDMS)

12-05-2023 -

Required maintenance on Government systems will be performed from Friday 12-05-2023 19:00 until (expected end-time) Saturday 13-05-2023 01:00.As a result the following Dutch Custom mainprocess(es) are unavailable: You will be informed about the availability of...

Scheduled maintenance Request Binding Tariff Information (BTI)

11-05-2023 -

Required maintenance on Government systems will be performed from Tuesday 16-05-2023 18:00 until (expected end-time) Tuesday 16-05-2023 22:00.As a result the following Dutch Custom mainprocess(es) are unavailable: During the maintenance on Tuesday, May 16, the...

Information about the OGA

11-05-2023 -

On the 1st of May we informed you about the delay in sending the overview of declarations (OGA). Sending the OGA is possible again from today. You will receive the OGA for March and April...

Payment term experation notice: April 2023

10-05-2023 -

Please note!  One-time postponement until May 24 Due to a transition to a new financial administration, the sending of the notice of payment due for the month of April has been delayed. You will receive...

Scheduled maintenance Mijn Douane

09-05-2023 -

Required maintenance on Government systems will be performed from Friday 12-05-2023 17:15 until (expected end-time) Saturday 13-05-2023 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Transport of excisable goods (EMCS) is available (again)

09-05-2023 -

The process Transport of excisable goods (EMCS) is available (again) from Tuesday 09-05-2023 12:59.The process is available again.

Transport of excisable goods (EMCS) is unavailable

09-05-2023 -

The process Transport of excisable goods (EMCS) is unavailable from Tuesday 09-05-2023 12:16.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance,...

Transport of excisable goods (EMCS) is available (again)

09-05-2023 -

The process Transport of excisable goods (EMCS) is available (again) from Tuesday 09-05-2023 12:00. On Tuesday 09-05-2023 12:00 to (estimated end time) Tuesday 09-05-2023 13:00 (CET) necessary maintenance will be performed on Government systems. During...

Request Binding Tariff Information (BTI) is available (again)

09-05-2023 -

The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 09-05-2023 11:19.The process is available again.

Request Authorized Economic Operator (AEO) is available (again)

09-05-2023 -

The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 09-05-2023 11:19.The process is available again.

Information document (INF) is available (again)

09-05-2023 -

The process Information document (INF) is available (again) from Tuesday 09-05-2023 11:19.The process is available again.

Registered Exporter (REX) is available (again)

09-05-2023 -

The process Registered Exporter (REX) is available (again) from Tuesday 09-05-2023 11:19.The process is available again.

Customs Decision Management System (CDMS) is available (again)

09-05-2023 -

The process Customs Decision Management System (CDMS) is available (again) from Tuesday 09-05-2023 11:19.The process is available again.

EU Customs Trader Portal is available (again)

09-05-2023 -

The process EU Customs Trader Portal is available (again) from Tuesday 09-05-2023 11:19.The process is available again.