Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7047 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Import to EU, Export from EU and Storage (AGS) is unavailable

    15-10-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 15-10-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  2. Mijn Douane is unavailable

    15-10-2023 -

    The process Mijn Douane is unavailable from Sunday 15-10-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  3. Customs E-Commerce (Deco) is unavailable

    15-10-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Sunday 15-10-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  4. Consulting Tariff information is unavailable

    15-10-2023 -

    The process Consulting Tariff information is unavailable from Sunday 15-10-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  5. Import to EU, Export from EU and Storage (DMS) is unavailable

    15-10-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 15-10-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  6. Trade and Transport Gateway (HTG) is unavailable

    15-10-2023 -

    The process Trade and Transport Gateway (HTG) is unavailable from Sunday 15-10-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  7. Transport (NCTS) is unavailable

    15-10-2023 -

    The process Transport (NCTS) is unavailable from Sunday 15-10-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  8. Transport of excisable goods (EMCS) is unavailable

    15-10-2023 -

    The process Transport of excisable goods (EMCS) is unavailable from Sunday 15-10-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  9. Ship stores is unavailable

    15-10-2023 -

    The process Ship stores is unavailable from Sunday 15-10-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  10. Exit from the EU (Single Window) is unavailable

    15-10-2023 -

    The process Exit from the EU (Single Window) is unavailable from Sunday 15-10-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  11. Known error with Finnish EORI numbers in DMS has been resolved

    13-10-2023 -
    Service message
     - 

    The problem with error messages on Finnish EORI numbers in DMS has been resolved. You can submit these declarations again in DMS. We apologize for the inconvenience.

  12. Known error Finnish EORI numbers in DMS

    13-10-2023 -
    Service message
     - 

    When you submit a declaration in DMS with a Finnish EORI number, it may be rejected due to a known error. A solution is being worked on. You can submit these declarations via AGS.

  13. Request Authorized Economic Operator (AEO) is available (again)

    12-10-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 12-10-2023 23:00.The process is available again.

  14. Request Authorized Economic Operator (AEO) is unavailable

    12-10-2023 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 12-10-2023 18:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  15. Import to EU, Export from EU and Storage (DMS) is available (again)

    12-10-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 12-10-2023 14:20.The process is available again. The emergency procedure is not or no longer applicable

  16. Customs E-Commerce (Deco) is available (again)

    12-10-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 12-10-2023 13:45.The process is available again.

  17. Import to EU, Export from EU and Storage (AGS) is available (again)

    12-10-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 12-10-2023 13:45.The process is available again. The emergency procedure is not or no longer applicable

  18. Import to EU, Export from EU and Storage (AGS) is unavailable

    12-10-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 12-10-2023 13:00. Emergency maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....

  19. Customs E-Commerce (Deco) is unavailable

    12-10-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 12-10-2023 13:00. Emergency maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After the maintenance ends, the messages...

  20. Import to EU, Export from EU and Storage (DMS) is unavailable

    12-10-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 12-10-2023 13:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  21. Transport of excisable goods (EMCS) is available (again)

    12-10-2023 -

    The process Transport of excisable goods (EMCS) is available (again) from Thursday 12-10-2023 12:34.The process is available again. The emergency procedure is not or no longer applicable

  22. Transport of excisable goods (EMCS) is unavailable

    12-10-2023 -

    The process Transport of excisable goods (EMCS) is unavailable from Thursday 12-10-2023 12:00. Emergency maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After the maintenance ends,...

  23. EU Customs Trader Portal is available (again)

    12-10-2023 -

    The process EU Customs Trader Portal is available (again) from Thursday 12-10-2023 11:00.The process is available again. The emergency procedure is not or no longer applicable

  24. Request Binding Tariff Information (BTI) is available (again)

    12-10-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Thursday 12-10-2023 11:00.The process is available again. The emergency procedure is not or no longer applicable

  25. Request Authorized Economic Operator (AEO) is available (again)

    12-10-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 12-10-2023 11:00.The process is available again. The emergency procedure is not or no longer applicable