Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7265 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    11-11-2023 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Saturday 11-11-2023 14:50.Signals about a possible disruption have been received.

  2. AES Exit: Deadline for submitting presentation notification changes

    07-11-2023 -
    Service message
     - 

    Customs will shorten the deadline for submitting presentation notifications for goods leaving the EU. This change is due to the ‘AES Exit’ regulations. The first change has happened as of October 30, 2023. On November...

  3. EU Trader Portal is available (again)

    07-11-2023 -

    The process EU Trader Portal is available (again) from Tuesday 07-11-2023 12:34.The process is available again. The emergency procedure is not or no longer applicable

  4. EU Customs Trader Portal is available (again)

    07-11-2023 -

    The process EU Customs Trader Portal is available (again) from Tuesday 07-11-2023 12:34.The process is available again. The emergency procedure is not or no longer applicable

  5. Scan in Rotterdam is available (again)

    07-11-2023 -

    The process Scan in Rotterdam is available (again) from Tuesday 07-11-2023 12:19.The process is available again.

  6. Scheduled maintenance Exit from the EU (Single Window)

    07-11-2023 -

    Required maintenance on Government systems will be performed from Saturday 18-11-2023 08:00 until (expected end-time) Saturday 18-11-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  7. Scheduled maintenance Customs E-Commerce (Deco)

    07-11-2023 -

    Required maintenance on Government systems will be performed from Saturday 18-11-2023 08:00 until (expected end-time) Saturday 18-11-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  8. Scheduled maintenance Consulting Tariff information

    07-11-2023 -

    Required maintenance on Government systems will be performed from Saturday 18-11-2023 08:00 until (expected end-time) Saturday 18-11-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  9. Scheduled maintenance Ship stores

    07-11-2023 -

    Required maintenance on Government systems will be performed from Saturday 18-11-2023 08:00 until (expected end-time) Saturday 18-11-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  10. Scheduled maintenance Transport (NCTS)

    07-11-2023 -

    Required maintenance on Government systems will be performed from Saturday 18-11-2023 10:00 until (expected end-time) Saturday 18-11-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  11. Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2)

    07-11-2023 -

    Required maintenance on Government systems will be performed from Saturday 18-11-2023 08:00 until (expected end-time) Saturday 18-11-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  12. Scheduled maintenance Mijn Douane

    07-11-2023 -

    Required maintenance on Government systems will be performed from Saturday 18-11-2023 08:00 until (expected end-time) Saturday 18-11-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  13. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    07-11-2023 -

    Required maintenance on Government systems will be performed from Saturday 18-11-2023 08:00 until (expected end-time) Saturday 18-11-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  14. Scan in Rotterdam availability is limited

    07-11-2023 -

    The availability of the process Scan in Rotterdam is limited from Tuesday 07-11-2023 07:01. The emergency procedure is not or no longer applicable

  15. EU Customs Trader Portal availability is limited

    03-11-2023 -

    The availability of the process EU Customs Trader Portal is limited from Thursday 26-10-2023 10:24. There are problems with the permissions on the EU Trader Portals. Companies that log in as a representative receive an...

  16. EU Trader Portal availability is limited

    03-11-2023 -

    The availability of the process EU Trader Portal is limited from Thursday 26-10-2023 10:24. There are problems with the permissions on the EU Trader Portals. Companies that log in as a representative receive an error...

  17. Import to EU, Export from EU and Storage (AGS) is available (again)

    02-11-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 02-11-2023 14:05.The process is available again. The emergency procedure is not or no longer applicable

  18. Import to EU, Export from EU and Storage (DMS) is available (again)

    02-11-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 02-11-2023 14:05.The process is available again. The emergency procedure is not or no longer applicable

  19. Import to EU, Export from EU and Storage (AGS) is unavailable

    02-11-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 02-11-2023 14:05.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  20. Import to EU, Export from EU and Storage (DMS) is unavailable

    02-11-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 02-11-2023 14:05.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  21. Import to EU, Export from EU and Storage (DMS) is unavailable

    02-11-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 02-11-2023 14:03.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  22. Import to EU, Export from EU and Storage (AGS) is unavailable

    02-11-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 02-11-2023 14:03.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  23. Import to EU, Export from EU and Storage (DMS) is available (again)

    02-11-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 02-11-2023 11:39.The process is available again.

  24. Import to EU, Export from EU and Storage (AGS) is available (again)

    02-11-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 02-11-2023 11:39.The process is available again.

  25. Import to EU, Export from EU and Storage (AGS) availability is limited (30 min delay)

    02-11-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 02-11-2023 11:31.At this moment the messaging is delayed. The estimated delay is 30 minutes.