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  1. Proof of Union Status (PoUS) is available (again)

    24-09-2024 -

    The process Proof of Union Status (PoUS) is available (again) from Tuesday 24-09-2024 17:00.The process is available again.

  2. Entry of goods to the EU (ICS2) is available (again)

    23-09-2024 -

    The process Entry of goods to the EU (ICS2) is available (again) from Monday 23-09-2024 10:33.The process is available again.

  3. Entry of goods to the EU (ICS2) availability is limited

    20-09-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Friday 20-09-2024 10:05. Due to a malfunction in the STI - CR central system, there are currently problems with the...

  4. Proof of Union Status (PoUS) is unavailable

    19-09-2024 -

    The process Proof of Union Status (PoUS) is unavailable from Wednesday 18-09-2024 07:45.Scheduled maintenance has started. You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  5. E-mail notifications not possible for the Excise Freight Transport (EMCS) process for SMTP customers

    18-09-2024 -
    Service message
     - 

    If you use a software package (SMTP customer), it is not possible for you to register for e-mail notifications in My Customs / Excise Goods Transport process (EMCS). Please delete any email addresses you have...

  6. Ship stores (Single Window) is available (again)

    17-09-2024 -

    The process Ship stores (Single Window) is available (again) from Tuesday 17-09-2024 12:11.The process is available again. The emergency procedure is not or no longer applicable

  7. Exit from the EU (Single Window) is available (again)

    17-09-2024 -

    The process Exit from the EU (Single Window) is available (again) from Tuesday 17-09-2024 12:11.The process is available again. The emergency procedure is not or no longer applicable

  8. Entry of goods to the EU (ICS2) is available (again)

    17-09-2024 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 17-09-2024 12:11.The process is available again. The emergency procedure is not or no longer applicable

  9. Entry of goods to the EU (Single Window) is available (again)

    17-09-2024 -

    The process Entry of goods to the EU (Single Window) is available (again) from Tuesday 17-09-2024 12:11.The process is available again. The emergency procedure is not or no longer applicable

  10. Entry of goods to the EU (ICS2) availability is limited

    17-09-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Tuesday 17-09-2024 11:00. Entry into the EU (ICS2). The availability of the Bringing into the EU (ICS2) process will be...

  11. Entry of goods to the EU (Single Window) availability is limited

    17-09-2024 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Tuesday 17-09-2024 11:00. Entry into the EU (Single Window) The availability of the process Bringing in the EU (Single...

  12. Import to EU, Export from EU and Storage (DMS) is available (again)

    17-09-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 17-09-2024 10:57.The malfunction has been resolved, communication with NVWA (PD) is possible again. Apologies for the inconvenience. The emergency...

  13. Requesting Guarantee information is available (again)

    17-09-2024 -

    The process Requesting Guarantee information is available (again) from Tuesday 17-09-2024 10:32.The process is available again.

  14. Requesting VAT Party information is available (again)

    17-09-2024 -

    The process Requesting VAT Party information is available (again) from Tuesday 17-09-2024 10:32.The process is available again.

  15. Exit from the EU (Single Window) availability is limited

    17-09-2024 -

    The availability of the process Exit from the EU (Single Window) is limited from Tuesday 17-09-2024 10:00. Exit from the EU (Single Window). The availability of the process Exit from the EU (Single Window) is...

  16. Ship stores (Single Window) availability is limited

    17-09-2024 -

    The availability of the process Ship stores (Single Window) is limited from Tuesday 17-09-2024 09:30. Provianding (Single Window). The availability of the process Proviandering (Single Window) is limited from Tuesday 17-09-2024 between 09:30 and 10:00....

  17. Scheduled maintenance Entry of goods to the EU (ICS2)

    16-09-2024 -

    Required maintenance on Government systems will be performed from Tuesday 17-09-2024 11:00 until (expected end-time) Tuesday 17-09-2024 12:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Entry into the EU (ICS2). The availability of...

  18. Scheduled maintenance Entry of goods to the EU (Single Window)

    16-09-2024 -

    Required maintenance on Government systems will be performed from Tuesday 17-09-2024 11:00 until (expected end-time) Tuesday 17-09-2024 12:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Entry into the EU (Single Window) The availability...

  19. Scheduled maintenance Exit from the EU (Single Window)

    16-09-2024 -

    Required maintenance on Government systems will be performed from Tuesday 17-09-2024 10:00 until (expected end-time) Tuesday 17-09-2024 11:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Exit from the EU (Single Window). The availability...

  20. Scheduled maintenance Ship stores (Single Window)

    16-09-2024 -

    Required maintenance on Government systems will be performed from Tuesday 17-09-2024 09:30 until (expected end-time) Tuesday 17-09-2024 10:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Provianding (Single Window). The availability of the process...

  21. Requesting Guarantee information is unavailable

    16-09-2024 -

    The process Requesting Guarantee information is unavailable from Monday 16-09-2024 09:36.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  22. Requesting VAT Party information is unavailable

    16-09-2024 -

    The process Requesting VAT Party information is unavailable from Monday 16-09-2024 09:36.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  23. Import to EU, Export from EU and Storage (DMS) availability is limited

    15-09-2024 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Sunday 15-09-2024 13:14.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

  24. Import to EU, Export from EU and Storage (DMS) is available (again)

    14-09-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 14-09-2024 14:48.The process is available again. The emergency procedure is not or no longer applicable

  25. Consulting Tariff information is available (again)

    14-09-2024 -

    The process Consulting Tariff information is available (again) from Saturday 14-09-2024 14:15.The process is available again.