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Import to EU, Export from EU and Storage (DMS) is available (again)
The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for...
Requesting VAT Party information availability is under investigation
The availability of the process Requesting VAT Party information is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
Requesting Guarantee information availability is under investigation
The availability of the process Requesting Guarantee information is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
Customs E-Commerce (Deco) availability is under investigation
The availability of the process Customs E-Commerce (Deco) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
Transport of excisable goods (EMCS) availability is under investigation
The availability of the process Transport of excisable goods (EMCS) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
Ship stores availability is under investigation
The availability of the process Ship stores is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
Entry of goods to the EU (Single Window) availability is under investigation
The availability of the process Entry of goods to the EU (Single Window) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
Entry of goods to the EU (ICS2) availability is under investigation
The availability of the process Entry of goods to the EU (ICS2) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
Exit from the EU (Single Window) availability is under investigation
The availability of the process Exit from the EU (Single Window) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
Import to EU, Export from EU and Storage (DMS) availability is under investigation
The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
Import to EU, Export from EU and Storage (AGS) availability is under investigation
The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 20-04-2023 09:14.Signals about a possible disruption have been received.
NHD Opening hours: Closed April 27 and May 5
The National Customs Helpdesk (NHD) will be closed on Thursday 27 April and Friday 5 May and can only be reached for prio 1 disruptions in one of the declaration systems. This also means that...
Payment term experation notice: March 2023
Please note! One-time postponement until April 20 Due to a transition to a new financial administration, the sending of the Expiration Announcement for the month of March has been delayed. For this reason, we are...
Transport of excisable goods (EMCS) is available (again)
The process Transport of excisable goods (EMCS) is available (again) from Thursday 13-04-2023 12:45.Maintenance has been completed.
( CANCELED ) Scheduled maintenance Transport (NCTS)
Previous message: ———————– Required maintenance on Government systems will be performed from Saturday 22-04-2023 12:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver...
Scheduled maintenance Transport (NCTS)
Required maintenance on Government systems will be performed from Saturday 22-04-2023 12:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
Transport of excisable goods (EMCS) is unavailable
The process Transport of excisable goods (EMCS) is unavailable from Thursday 13-04-2023 12:00.Due to emergency maintenance temporarily unavailable between 12:00h and 13:00h.
Scheduled maintenance Transport of excisable goods (EMCS)
Required maintenance on Government systems will be performed from Thursday 13-04-2023 12:00 until (expected end-time) Thursday 13-04-2023 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Due to emergency maintenance temporarily unavailable between 12:00h...
Customs Decision Management System (CDMS) is available (again)
The process Customs Decision Management System (CDMS) is available (again) from Wednesday 12-04-2023 21:00.The process is available again.
EU Trader Portal is available (again)
The process EU Trader Portal is available (again) from Wednesday 12-04-2023 21:00.The process is available again.
Customs Decision Management System (CDMS) is unavailable
The process Customs Decision Management System (CDMS) is unavailable from Wednesday 12-04-2023 19:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Infrastructure maintenance
EU Trader Portal is unavailable
The process EU Trader Portal is unavailable from Wednesday 12-04-2023 19:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Infrastructure maintenance
UPDATE: Processing urgent payments AGS
The issue below have been solved. We hope to have informed you sufficiently with this update.
DMS Import is available (again)
The process DMS Import is available (again) from Wednesday 12-04-2023 08:01.The disruption has been resolved. We apologise for any inconvenience.