Service messages

02-03-2023 -

At the moment we are working on sending back the return messages from all declaration systems. The return messages are expected to be sent to you around 3:00 PM. Sorry for the inconvenience.

15-02-2023 -

Due to a technical malfunction, the NHD could not be reached for a while. We are currently available again. Sorry for the inconvenience

07-02-2023 -

21-12-2022 -

ROADMAP DMS 4.0_English

30-11-2022 -

The problems with the full download have been solved. Early this morning a Full Download was published with the state of affairs as of yesterday afternoon 16:22Subsequently, the regular incremental (updates from Brussels) was made...

17-11-2022 -

Due to technical problems in AGS, the messages below will be sent/created later than the original period.  A solution is currently being worked on. Sorry for the inconvenience.

17-11-2022 -

The telephony platform is currently working as usual. This also applies to leaving your number outside office hours (standby). More information about contacting the NHD: https://nh.douane.nl/en/contact/

14-11-2022 -

There are currently problems with the telephony platform. You may get through without a menu of options. It is also possible that you do not get an employee on the line or that the telephony...

12-11-2022 -

There are currently problems with the telephone. Leaving the number is currently disabled. You will receive direct contact with an employee. Please only contact us in urgent situations or if there are problems that have...

09-11-2022 -

On Tuesday, November 8, 2022, an adjustment to the existing workaround was installed. This prevents the rejection of arrival reports in particular. The adjustment does mean that sometimes an _ (underscore) appears in an unexpected...