Go directly to content
Go directly to footer
02-03-2023 -
Unfortunately, offering the return messages sent in during the malfunction yesterday (01-03-2023) in large numbers did not help. We are working hard to get this working again. Unfortunately, it is impossible to estimate whether the...
02-03-2023 -
At the moment we are working on sending back the return messages from all declaration systems. The return messages are expected to be sent to you around 3:00 PM. Sorry for the inconvenience.
15-02-2023 -
Due to a technical malfunction, the NHD could not be reached for a while. We are currently available again. Sorry for the inconvenience
07-02-2023 -
30-11-2022 -
The problems with the full download have been solved. Early this morning a Full Download was published with the state of affairs as of yesterday afternoon 16:22Subsequently, the regular incremental (updates from Brussels) was made...
17-11-2022 -
Due to technical problems in AGS, the messages below will be sent/created later than the original period. A solution is currently being worked on. Sorry for the inconvenience.
17-11-2022 -
The telephony platform is currently working as usual. This also applies to leaving your number outside office hours (standby). More information about contacting the NHD: https://nh.douane.nl/en/contact/
14-11-2022 -
There are currently problems with the telephony platform. You may get through without a menu of options. It is also possible that you do not get an employee on the line or that the telephony...
12-11-2022 -
There are currently problems with the telephone. Leaving the number is currently disabled. You will receive direct contact with an employee. Please only contact us in urgent situations or if there are problems that have...