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13-05-2024 -
When Customs reactivates the message flow after planned or unplanned downtime, we first process the declarations still in the queue. For declarations with more than 50 article lines, we process them at a reduced rate...
06-05-2024 -
We hope this has given you sufficient information. Apologies for any inconvenience.
22-04-2024 -
Currently, DMS declarations with more than 50 items are processed delayed. To prevent system overload. If your shipment is urgent, the advice is to split your declaration(s) into multiple declarations with fewer items. We hope...
10-04-2024 -
All returns have now been processed. If you have not yet received a return message on your already submitted declaration, please submit it again under the same reference number (LRN). We hope to have informed...
10-04-2024 -
Unfortunately, not all returns submitted during the disruption have yet been processed. We are currently investigating whether these can still be processed by DMS. We will keep you informed of the status of this process...
12-03-2024 -
The problems regarding the various commodity codes you use in the DMS/AGS declaration have been resolved.
11-03-2024 -
Currently there are problems with several commodity codes that you normally use in your declaration. As a result, your declaration may not go through our customs system and the return messages do not arrive. If...
14-12-2023 -
Due to an internal matter, the National Customs Helpdesk can be reached on Friday, December 15 from 8:00 AM to 3:00 PM.
04-12-2023 -
Have you not (yet) received any return messages during and after the last DMS disruption? Then we advise you to resubmit the declaration under the same LRN (local reference number). Sorry for the inconvenience.
07-11-2023 -
Customs will shorten the deadline for submitting presentation notifications for goods leaving the EU. This change is due to the ‘AES Exit’ regulations. The first change has happened as of October 30, 2023. On November...