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15-10-2023 -
The problems with the telephony are solved.
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Service messages
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(Update) Availability NHD standby
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Availability NHD standby
15-10-2023 -
There are problems with the telephony due to maintenance. If you leave your telephone number, the picket worker will not receive a message. We are working on a solution. The messages regarding the phone numbers...
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Known error with Finnish EORI numbers in DMS has been resolved
13-10-2023 -
The problem with error messages on Finnish EORI numbers in DMS has been resolved. You can submit these declarations again in DMS. We apologize for the inconvenience.
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Known error Finnish EORI numbers in DMS
13-10-2023 -
When you submit a declaration in DMS with a Finnish EORI number, it may be rejected due to a known error. A solution is being worked on. You can submit these declarations via AGS.
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Urgent payment disruption resolved
10-10-2023 -
The delivery problem between our banker and Customs has been resolved. This means that the (urgent) payments are being received by us again. You can use our payment services again. Once again our apologies for...
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Disruption urgent payments
09-10-2023 -
To a delivery disruption between our banker and customer, no urgent payments are currently being deliverd to customs. Payments with the correct reference number on the regular bank account number are currently being processed. We...
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Error in IE432 Presentation Notification (GPR) DMS217AA
03-10-2023 -
It is possible that you will receive a DMS217AA error message when submitting a GPR message for an Advance Declaration. This is a known error. You can submit a request for inactivation (IE414) for the...
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(Update) Website for software suppliers is accessible again
03-10-2023 -
The problems on nhdouane.nl have been resolved. The website is available again. We apologize for the inconvenience.
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Website for software suppliers is not accessible
03-10-2023 -
Due to a malfunction, nhdouane.nl cannot be accessed. A solution is being worked on. We will inform you if the situation changes.
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Reporting obligation for CBAM Goods from October 1, 2023
28-09-2023 -
From October 1, 2023, Customs must inform importers about the reporting obligation for CBAM goods that will apply from then on. To ensure that you, as an importer of CBAM goods, have taken note of...
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