Malfunctions of multiple systems, applications and (external) websites

Publication date 29-12-2020, 11:24 | Service message

At the moment there are many reports of various malfunctions. Customs is also affected by this. The Customs systems and this website (nh.douane.nl) are currently not working stable.
As a result, the National Customs Helpdesk is not always able to post a message to keep you informed of these disruptions.

The problem is under investigation and an attempt is made to determine the cause.
Until then, you may be inconvenienced by one or more disruptions. Sorry for the inconvenience.