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Opening hours around Christmas and New Year's Eve

Publication date 18-12-2025, 8:00

The opening hours of the National IT Helpdesk are as follows:

  • Wednesday, December 24: regular opening hours from 8:00 a.m. to 4:00 p.m.
  • Thursday, December 25, and Friday, December 26: closed
  • Wednesday, December 31: regular opening hours from 8:00 a.m. to 4:00 p.m.
  • Thursday, January 1, 2026: closed.

We will be happy to answer your questions by phone or email on the next working day(s).

Are you experiencing a malfunction outside our opening hours in one of the primary Customs processes? You can leave your number and an on-call service employee will call you back as soon as possible.

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