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Disruptions and maintenance

Mijn Douane is unavailable

December 1, 2021 2:05 pm - The My Customs process is not available from Wednesday 01-12-2021 10:00 Currently there is no message traffic possible due to a malfunction. Sorry for the inconvenience. Due to technical problems, you are currently…

Import to EU, Export from EU and Storage (AGS) is unavailable

November 9, 2021 3:27 pm - The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 09-11-2021 14:51. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You…

Import to EU, Export from EU and Storage (AGS) is unavailable

November 4, 2021 10:41 am - *Update* The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 04-11-2021 08:02. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You…

Consulting Tariff information is unavailable

October 21, 2021 12:29 pm - The process Consulting Tariff information is unavailable from Thursday 21-10-2021 (around) 10:00 AM.

Download Tariff information availability is limited

October 21, 2021 12:28 pm - The availability of the process Download Tariff information is limited from Thursday 21-10-2021 (around) 10.00 am.

Import to EU, Export from EU and Storage (AGS) is unavailable

October 21, 2021 12:19 pm - The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 21-10-2021 09:37. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update. The…

Import to EU, Export from EU and Storage (AGS) is unavailable

October 21, 2021 9:41 am - The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 21-10-2021 09:37. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are…

Mijn Douane is available (again)

October 18, 2021 3:59 pm - The process Mijn Douane is available (again) from Monday 18-10-2021 15:56. The process is available again.

Import to EU, Export from EU and Storage (AGS) is available (again)

September 27, 2021 12:30 pm - The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 27-09-2021 12:30. The process is available again.

Import to EU, Export from EU and Storage (AGS) availability is under investigation (30 min delay)

September 27, 2021 11:33 am - The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Monday 27-09-2021 11:29. Signals about a possible disruption have been received. The estimated delay is 30…