Search results disruptions and maintenance

Required maintenance on Government systems will be performed from Saturday 16-01-2021 08:00 until (expected end-time) Saturday 16-01-2021 10:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (Single...

The process Information document (INF) is available (again) from Tuesday 05-01-2021 10:57. The process is available again.

The process Information document is available (again) from Tuesday 05-01-2021 09:45. The process is available again.

Required maintenance on Government systems will be performed from Tuesday 19-01-2021 12:00 until (expected end-time) Tuesday 19-01-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

The availability of the process Scan in Rotterdam is limited from Monday 04-01-2021 07:07. The scan of the container terminal Euromax (EMX) is temporarily not available. The replacement scan is the HICO scan lacated at...

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 02-01-2021 12:43. The process is available again. Destination GB is available again for AGS.

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Saturday 02-01-2021 12:00. Destination GB not working at EX / A Destination GB not working, a solution is...

The process Request Authorized Economic Operator (AEO) is available (again) from Friday 01-01-2021 17:12. The process is available again.

The process Customs Decision Management System (CDMS) is available (again) from Friday 01-01-2021 15:05. The process is available again.

The process EU Customs Trader Portal is available (again) from Friday 01-01-2021 15:05. The process is available again.

The process Request Binding Tariff Information (BTI) is available (again) from Friday 01-01-2021 15:05. The process is available again.

The process EU Trader Portal is available (again) from Friday 01-01-2021 15:05. The process is available again.

The process Transport (NCTS) is available (again) from Tuesday 29-12-2020 15:46. The disruption has been resolved. We apologise for any inconvenience. The following still applies: Due to a malfunction, a number of messages have not...

The availability of the process Transport (NCTS) is limited from Tuesday 29-12-2020 14:09. UPDATE: Due to a malfunction, a number of messages have not been received by us. Do you not (yet) have a response...

The availability of the process Transport (NCTS) is limited from Tuesday 29-12-2020 13:03. Currently there is a partial disruption in the messaging system. It is possible that you will not receive any return messages. We...

The availability of the process Transport (NCTS) is limited from Tuesday 29-12-2020 12:58. Currently there is a partial disruption in the messaging system. It is possible that you will not receive any return messages. We...

The process Transport (NCTS) is available (again) from Tuesday 29-12-2020 12:36. The process is available again. The emergency procedure is not or no longer applicable

The process Transport (NCTS) is unavailable from Tuesday 29-12-2020 11:31. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

The process Transport (NCTS) is available (again) from Tuesday 29-12-2020 09:57. The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer applicable

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 29-12-2020 09:30. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise...

The process Transport (NCTS) is unavailable from Tuesday 29-12-2020 09:28. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Tuesday 29-12-2020 08:39. Signals about a possible disruption have been received.

The availability of the process Transport (NCTS) is under investigation from Tuesday 29-12-2020 08:38. Signals about a possible disruption have been received.

The process Information document is unavailable from Monday 28-12-2020 18:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Maintenance systems

The process EU Customs Trader Portal is unavailable from Monday 28-12-2020 18:00. Maintenance systems